“I had the following plumbing issues:

– Hot water heater needed to be connected to drain pipe
– Kitchen water pressure weak
– Guest Bath fixtures not secure against shower enclosure
– Master Bath hot water pressure weak; mixet shower valve not working properly

Corrections made on the spot by Poole’s Plumber:

– Kitchen Water Pressure – removed build up
– Installed fastener through enclosure opening securing guest bath fixtures (avoided having to cut into wall)
– Fixed master bath pressure (valve was not all the way open) and replaced faulty mixet valve

Proposed solution made by Poole’s Plumber:

– Install flood stop w/alarm. Avoids pulling up subflooring (much cheaper)

I was very pleased with the work performed and the expertise offered.”

– Gary C. – Cary Homeowner

“Woke up on a recent Saturday morning to water running. Could not find in the house, and went outside to check the crawl space, and sure enough it was like a shower under there. Called Poole’s plumbing’s emergency # and Joe responded. It was at our house in 30 minutes and had the leak and pipe replaced within the hour. And it was on the otherside of crawl space with about 18″ of clearance. Joe was amazing and it was a blessing just to speak to him afterwards. God Bless you guys. ”

– Chuck S. – Raleigh Homeowner

Poole’s was the only quote out of three I received for a tankless water heater that gave me better options of where it could be installed. They were able to install it in the crawl space closer to the water source giving us quicker hot water and no more worries about tanks in the attic. Estimate and installation was done by the same technicians who knew what they were doing. Great experience!

– Graph Raleigh Homeowner

I asked Poole’s Plumbing to come out and see how I can get hot water quicker to my master bathroom. It was taking two minutes for hot water to reach the bathroom.

We discussed different ideas and ended up going with the Grundfos Comfort System. This system is working great. It circulates the water so I have immediate warm water at in my master bathroom.

The service techs were very polite, knowledgeable, and did an excellent job.

– J. Adams Raleigh Homeowner

“Showed up to do the wok a promised. I was fully informed of the cost of the job. The two workers did the job quickly and neatly. They were extremely pleasant. I will definitely use their services for plumbing projects in the future.”

– Helaine T. in Cary, NC Homeowner

Great service and great plumber too! He really knew what he was doing and the price was very reasonable too.

– James H.

We wanted to contact Poole’s Plumbing management to praise the service my we’ve received from Poole’s. We had a new gas water heater installed by Poole’s about a year ago or so and the level of service, expertise, professionalism, and courtesy extended to our family during the install process was second-to-none. We also utilized the weekend service phone today and we spoke with someone named Todd. We had just a couple of easy questions that Todd was able to answer for us. Todd was an absolute pleasure to speak with. Again, VERY professional, VERY courteous, and VERY friendly. Professionals in every sense, thank you for continued great service Poole’s Plumbing and an extra special ‘thanks’ to Todd for a few minutes of his time today.

Sincerely,

– The Masseth Family

After receiving insane bids from other plumbing companies to replace our water heater, we were pleased to find Poole’s Plumbing through ServiceMagic. They were available, on-time, friendly, and reasonably priced without sacrificing quality of product or service. In fact, they came in about 1/2 the price of other local competition. They have my business for life.

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Excellent service!
On Thursday night,June 3rd,we discovered we had a back up in an “out-flow” line. Kitchen water/food particles were coming out of a sink in our downstairs bathroom! With out of town guests using that bathroom, we had to do something quick!

A call to Poole’s Plumbing early the next day resulted in a prompt response. The two technicians were very thorough,courteous, and professional! They found the problem, and fixed it in a manner of minutes!
Thank you Poole’s Plumbing!

– Sincerely, Byron Hornaday

“I called Poole’s Plumbing because I noticed a leak near my water heater. I had been living in my house for over three years and never had a problem with my plumbing. Since Poole’s installed the original plumbing in my house, I thought it best to call them. A service technician arrived promptly the next day as scheduled and fixed the problem within the hour. The technician was polite and friendly, and after completing the job he asked if there were any other issues that he could check. The leak has not recurred since. I would recommend Poole’s Plumbing without reservation.”

– J.D. Sinanis – Homeowner