Homeowners Helper Plumbing
Plumbing expert, Bob Poole founder of Poole’s Plumbing, a local Raleigh Plumbing Company sits down with Marty Jones host of Homeowners Helper on 620 The Buzz to help homeowners solve plumbing issues.
https://www.poolesplumbing.com/wp-content/uploads/RadioBuzz_graphic.gif159240raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2012-12-21 15:07:462013-07-08 07:01:12Bob Poole, Tim, Billy & Joe Join Marty Jones of 620 The BUZZ to Talk About Plumbing
When making the important decision of choosing which type of water heater to install, whether you are building a new home or simply replacing an old unit, the cost and potential savings are always a big factor in the final choice. While the cost to install a tankless water heater is higher than that of the standard gas storage, or “tank type” models, there are significant savings throughout the life of the unit that may make the tankless water heater more cost effective throughout its life span.
In addition to providing the benefit of a flow of endless hot water, tankless water heaters are more energy efficient and thus, can help to lower your energy costs. Unlike the tank type storage water heaters, by going “tankless,” the water is only heated when needed, rather than consuming energy 24 hours a day. According to energystar.gov, “tankless water heaters save the typical family more than $100 per year on gas bills compared to a standard storage model.” These savings would increase with families that are of larger size, as ENERGY STAR also estimates that the tankless units can save a family of three about $130 annually, with those savings doubling for a six person household with an estimated $260 in savings.
In addition to saving on energy costs at about 30 percent annually, another thing that would make tankless water heaters more cost effective in the long run is that they have a much longer life span than that of the storage tank water heaters. An average tankless water heater unit is estimated to last around 20 years as opposed to about 8-10 year expected life span with a tank type water heater. In the long run you will certainly save on the frequency of having to replace your water heater.
So if you’re on the fence regarding which type of water heater to install and the research is just too overwhelming, contact a Certified Poole’s Plumbing Water Heater Specialist today. Not only can we help you make the right choice, we can provide a turn-key installation for either a Tankless Water Heater or a Tank Type Water Heater. And in addition to getting a professionally installed Water Heater, we also offer a best price in town guarantee.
Saves Space! – Fraction of the Size of a Tank Type Water Heater
Longevity! – Lasts up to Twice as Long as a Tank Type Water Heater
Green! – ENERGY STAR Rated by the U.S. Environmental Protection Agency and the Department of Energy.
https://www.poolesplumbing.com/wp-content/uploads/Tankless-water-heater-is-the-extra-cost-worth-it.jpg325600raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2012-12-11 13:51:442022-10-13 12:33:07Tankless Water Heater: Is it Worth the Extra Cost?
There are many questions that consumers are posed with when deciding on a water heater. Is a high efficiency gas storage tank for me? Or would the whole-home gas tankless water heater better serve me and my home? Depending on your current water heater situation, your skill level in maintaining your water heater, and in some cases just your own preference, many things can factor into your final decision making process. Anyway you choose to go however it is best to know the facts and the pros and cons of either type when making your final decision.
A very helpful spot to learn more about both the “tank water heater” and “tankless water heater” is the Energy Star website (www.energystar.gov) which details each very thoroughly. According to the site, one should give serious consideration to the whole-home gas tankless water heater model if you are in the process of building a new home or taking on a significant remodeling project at your home. In choosing the tankless water heater route, it is essential that you first be sure that there is a large enough gas line at your home (this would typically need to be a ¾” line) in addition to having enough space to install the proper venting.
Energy Star also suggests the tankless water heater model for those who are looking to replace their existing water heater before it actually breaks down or if you presently find yourself running out of hot water often. The tankless heaters would more than likely require that you be willing to either take on the responsibility of some additional maintenance tasks or be sure to schedule a regular check on the unit every few years, and while you will have to pay a bit more upfront when choosing to go this route, in the long run this type of heater will reduce your heating bill by an estimated 30 percent. Another plus in “going “tankless” is that the water heater will have a longer lifetime than the other options available to you.
The high-efficiency gas storage water heaters or the “tank” heaters also are a viable option in many cases, especially for those looking for more routine installation and maintenance of their water heater, Energy Star recommends this type to consumers who are satisfied with the style of water heater that they currently have and for those not looking to make a major change. These are also ideal for those who currently have a “tank” heater that is no , longer functioning and needs to be replaced. Much like the “tankless” option, the gas storage heater can lower heating bills in the long run for those willing to pay a little more up front, as on average these models of heaters will reduce one’s water heating bills by around 7 percent.
For an in-depth look at estimated savings and other information that can help you to decide whether the “tankless water heater” or “tank water heater” is for you, a great resource is the aforementioned www.energystar.gov, under the section titled “products.”
https://www.poolesplumbing.com/wp-content/uploads/tankless-water-heater-or-tankless-water-heater.jpg325600raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2012-11-28 09:04:332022-10-13 12:33:07Tank Water Heater vs. Tankless Water Heater: Which is Right for Me?
Here is a great source for learning about Tankless Water Heaters, and helping you decide if it’s really the right choice for your lifestyle and needs. Poole’s Plumbing is your Raleigh Rinnai Authorized Service Provider and Tankless Water Heater Specialist.
https://www.poolesplumbing.com/wp-content/uploads/Screen-shot-2012-10-24-at-11.16.26-AM.png359473raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2012-10-24 09:31:472022-10-13 12:33:07What is a Tankless Water Heater?
Poole’s Plumbing a Full Service Raleigh Plumbing Company, will be attending the ACS Spring Home Show at the Raleigh Convention Center from February 24, 25, 26 2012. Stop by booth 507 to check out the latest innovations in the Plumbing industry and talk with one of our plumbing experts about a Tankless Water Heater System.
The Poole’s Plumbing staff always enjoys opportunities to meet the customer and inform them , like the Raleigh Home Show (pictured) and similar events.
The Best Water Heater Price in Raleigh guarantee has been a Poole’s specialty for years.
Visit the Poole’s Plumbing Exhibit:
February 24, 25, 26, 2012
Booth 507
Admission is FREE!
Show Address: Raleigh Convention Center
500 South Salisbury Street
Raleigh, NC 27601
Show Hours:
Friday, February 24, 11:00am – 9:00pm
Saturday, February 25, 10:00am – 8:00pm
Sunday, February 26, 10:00am – 6:00pm
Learn more about the ACS Spring Home Show by visiting their website at www.acshomeshow.com
https://www.poolesplumbing.com/wp-content/uploads/P1000049.jpg600800raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2012-01-25 08:37:012022-10-13 12:34:38Raleigh Spring Home Show
Are you looking for a certified Raleigh plumber that’s honest and trust worthy? Poole’s Plumbing is one of the only plumbers in Raleigh that offers the Best Price in Town Guarantee. So if your water heater needs to be replaced or upgraded to a new efficient tankless water heater, don’t pay too much for plumbing services or repairs. Call Poole’s plumbing today and get the best price in town, Guaranteed! Don’t just take our word for it… check out what our customers have to say about our plumbing professionals and second to none services.
https://www.poolesplumbing.com/wp-content/uploads/state-commericalFAMILY-e1335893015448.jpg515650raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2012-01-12 09:09:282022-10-13 12:33:09Raleigh Plumbing Best Price in Town Guarantee!
Poole’s Plumbing will be attending the ACS Fall Home Show at the Raleigh Convention Center from 9/9/11 – 9/11/11 come out and check out the latest innovations in the Plumbing industry and talk with one of our plumbing experts about a Tankless Water Heater System.
To learn more about the ACS Fall Home Show visit their website at www.acshomeshow.com
Visit Poole’s Plumbing at Booth 1015 9/9—9/11
https://www.poolesplumbing.com/assets/Pooles-logos_01_small.png00raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2011-09-02 13:42:302022-10-13 12:34:38ACS Fall Home Show at Raleigh Convention Center September 9th-11th 2011
Poole’s Plumbing will be attending the Southern Ideal Home Show Raleigh at The Fairgrounds on 9/23/11 thru 9/25/11. Come out and talk with one of our plumbing experts to learn more about the latest plumbing innovations or learn more about our Innovative Tankless Hot Water Heaters.
To learn more about the Triangles Largest Home & Garden Event visit Southern Ideal Home Show Raleigh at www.southernshows.com
Visit Poole’s Plumbing at Booth 2328 9/23—9/25
https://www.poolesplumbing.com/assets/Pooles-logos_01_small.png00raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2011-09-01 13:43:112022-10-13 12:34:38Southern Ideal Home Show at The Fairgrounds September 23rd-25th 2011
[audio:https://www.poolesplumbing.com/audio/Homeowners-helper-12-11-2010-Pooles-Plumbing.mp4]
Joe, Tim and Bob Poole of Poole’s Plumbing, a local Raleigh Plumber sit down with Marty Jones host of Homeowners Helper on 620 The Buzz to help homeowners with plumbing and home plumbing care protection. Listen now for all types of home care Tips.
https://www.poolesplumbing.com/wp-content/uploads/RadioBuzz_graphic.gif159240raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2011-01-10 08:08:102022-10-13 12:35:36620 The Buzz Radio Show, Homeowner Tips for Protecting Your Home in Winter
Upgrade or Install a Tankless Water Heater in next 30 days, from Now Until December 31st and Poole’s Plumbing will double your internet coupon from $150 off to $300.00 off any Tankless Water Heater Install. Contact us today for complete details at 919-661-6334. Or learn more about our professionally installed Brand name Tankless Water Heaters here.
https://www.poolesplumbing.com/wp-content/uploads/know-your-plumber1.jpg325600raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2010-12-13 11:28:372024-03-13 10:28:11Double Your Dollars on Tankless Water Heater Installs
Upgrade your Hot Water Heater! Now you can enjoy Rinnai energy-efficient tankless hot water heaters and direct vent wall furnaces for a low monthly payment, as low as $45/month*.
Rinnai’s superior hot water heater technology delivers greater efficiency and reliability, so everyone benefits – with environmental preservation and energy conservation that results in a better planet for us all.
Learn more at the Rinnai water heaters at the Rinnai web site.
Which system do you need? a 8.0 gallons per minute gas condensing or will a 5.3 gallons per minute gas perform just as well? As a Authorized Dealer of Rinnai Water Heaters and products, Poole’s plumbing knows hot water heaters. We can help you select the correct tankless system for your family needs.
So don’t wait Save on a Brand name hot water heaters and get it installed by a professional plumber contact Poole’s Plumbing to learn more about a system for your home.
https://www.poolesplumbing.com/wp-content/uploads/hp-brands_s4.jpg200267raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2010-02-01 12:00:492019-01-24 13:06:20Tankless Hot Water Heater Rinnai Special Offer
https://www.poolesplumbing.com/assets/Pooles-logos_01_small.png00raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2009-01-21 13:14:392022-12-05 16:22:16Schedule a Call Back
When washing dishes by hand, don’t let the water run while rinsing. Fill one sink with wash water and the other with rinse water.
Run your dishwasher only when they are full and you could save 1,000 gallons a month.
Use the garbage disposal sparingly. Compost instead and save gallons every time.
Keep a pitcher of water in the refrigerator instead of running the tap for cold drinks, so that every drop goes down you, not the drain.
Wash your produce in the sink or a pan that is partially filled with water instead of running water from the tap.
Collect the water you use for rinsing produce and reuse it to water houseplants.
Designate one glass for your drinking water each day. This will cut down on the number of times you run your dishwasher.
Soak your pots and pans instead of letting the water run while you scrape them clean.
Cut back on rinsing if your dishwasher is new. Newer models clean more thoroughly than older ones.
Cook food in as little water as possible. This will also retain more of the nutrients.
Select the proper size pans for cooking. Large pans require more cooking water than may be necessary.
If you accidentally drop ice cubes when filling your glass from the freezer, don’t throw them in the sink. Drop them in a houseplant instead.
Throw trimmings and peelings from fruits and vegetables into your yard for compost to avoid using the garbage disposal.
Laundry Room
Run your washing machine only when they are full and you could save 1,000 gallons a month.
When you shop for a new appliance, consider one offering cycle and load size adjustments.
When doing laundry, match the water level to the size of the load.
choose new water-saving appliances, like washing machines that save up to 20 gallons per load
Bathroom
If your shower can fill a one-gallon bucket in less than 20 seconds, then replace the showerhead with a more water-efficient one.
Time your shower to keep it under 5 minutes. You’ll save up to 1,000 gallons a month.
Install low-volume toilets.
Put food coloring in your toilet tank. If color seeps into the toilet bowl, you have a leak. It’s easy to fix, and you can save more than 600 gallons a month.
Plug the bathtub before turning the water on, then adjust the temperature as the tub fills up.
Turn off the water while you brush your teeth and save 4 gallons a minute. That’s 200 gallons a week for a family of four.
Make sure your toilet flapper doesn’t stick open after flushing.
Bathe your young children together.
Drop that tissue in the trash instead of flushing it and save gallons every time.
If your toilet was installed before 1980, place a toilet dam or bottle filled with water in your toilet tank to cut down on the amount of water used for each flush. Be sure these devices to not interfere with operating parts.
Listen for dripping faucets and toilets that flush themselves. Fixing a leak can save 500 gallons each month.
Install a low-flow showerhead. They’re inexpensive, easy to install, and can save your family more than 500 gallons a week.
Turn off the water while you shave and you can save more than 100 gallons a week.
I have been a Poole's Plumbing customer for about 10 years. Their service has always been excellent from the scheduling of your appointment with their pleasant customer service reps to the quality of the plumber who arrives at your door to take care of all of your repairs or replacements.They are quick to return to handle any adjustments that may be necessary after the repair has been completed(which is very rare) and honor all of their warranties- no hassles . They want you to be completely satisfied with the work completed. Give them a try!
I've used Poole's Plumbing twice recently, once to fix our water heater that had stopped working and another time to install trim in our shower. Each time they have been responsive, professional, courteous, and timely. I will use them again for any other plumbing needs we have and will recommend them to others.
Highly recd. They showed up on time, were polite , clean and fixed the problem ASAP for a fair quoted price. Toilet was fixed in a jiffy.Tried other plumbers in past and we never had a good experience. Pooles was great. Will be repeat customer.
Outstanding work and customer service!! From the moment I called to schedule the young lady that answered was so sweet and helpful. I was put on the schedule for next day and before the service guys came out they called to let me know they were on their way.Kai and Andrew arrived at our home and were very professional, respectful and kind. They treated our home with respect and made sure they cleaned up after themselves. As they came into the bathroom looked at the issue with the drip and quickly explained and reassured me how it would get fixed. They did the work really well and quickly. Here is a picture of the tubbing they had to replace.I recommend this company to anyone in need of outstanding service and work done well.
Dylan came out to replace a disposal. Rather than just completing the job, he improved the catch in the piping and made all more efficient...no extra charge. I own a small business and that type of care (about your craft) is becoming harder to find. Well done, Poole's....we will go to you first for plumbing needs
I had an excellent experience with Mr. Dylan Quick from Poole’s plumbing. He was sent through Toll brothers as part of a warranty request to fix the hose bib outside our home. His warm, friendly attitude made the whole process smooth and stress-free. He fixed the hose bib quickly and efficiently, showing great expertise. What impressed me the most was his professionalism combined with a personal touch. I highly recommend him for anyone in need of fast, reliable plumbing services!
We had an "emergency" where our new fridge was delivered and delivery team said our water line was bad and they couldn't hook it up. We were without water and needed a plumber ASAP to fix the line - and Poole's was at our house within the hour! They were professional, super kind, and did great work. We will now be using Poole's for all of our plumbing needs and are so impressed with their team!
As the owner of Kenny's Tree Removal, I am pleased to share our positive experience with Poole's Plumbing. Following an unexpected incident involving a customer's water meter, we reached out to Poole's Plumbing for assistance. They responded promptly and provided same-day service. We were very satisfied with their efficient work and found their pricing to be fair, especially considering the last-minute nature of the request. We highly recommend Poole's Plumbing for their professionalism and reliable service
Dylan and his counterpart (wish I caught his name!) were awesome. We called them due to some toys being stuck in our toilet (toddlers handiwork) which they were able to quickly retrieve. I then mentioned to them a leaky exterior faucet and they were able to fix the issue within the same visit. Reasonable cost and exceptional service.
We called on Thursday due to a leaky toilet. She told us someone would be there Friday afternoon! Sure enough, they called at 12:30 and said they were on their way. They completed the job quickly, did a great job, were very polite and the price was reasonable. A week later, still no leaks! Great job!
Just had a great experience with Poole’s Plumbing…our water heater was not heating the water enough and we called them on Saturday, they came on Sunday morning and fixed the issues in minutes at no charge. We appreciate the kindness and expertise!
I highly recommend Poole’s Plumbing! They have replaced my water heater, fixed a broken pipe, fixed broken valves under my sink and replaced pipes so my outdoor faucet worked. Each and every time they were outstanding and most importantly very fairly priced! For all of the experiences, it was the first time repairs came in far under what I expected. This last visit, Henry and John were particularly great, Henry inspected all of our toilets to make sure there wasn’t any water leak, because when they looked at the water meter it was moving slightly when the water had been turned off. He went above and beyond. The office staff is great also, very courteous and responsive and make sure to get you what you need.
Poole's Plumbing recently replaced our faucet in our bathroom. They navigated receiving the wrong handles and were able to quickly get the correct handles for our faucet. Joey and Dylan and Nick were amazing and did the job perfectly. Jessica and Tim were invaluable in scheduling this service and getting the correct handles. As a long time customer of Poole's Plumbing, I can honestly say I do not want to go anywhere else. Earl has come several times over the years for different needs and always exceeds our expectations. They have always performed amazing work and this was no different. Thank you so much to Poole's Plumbing and all their great employees!
Had a problem with our tankless water heater. Poole's was able to get to us the same day. The employees were very professional, and were able to diagnose and correct the problem promptly and at a reasonable cost
Pooles Plumbing I recommend highly. Not only are they fair in their prices they provide on time high quality work. After going through a traumatic time the last 14 months after large tree destroyed my home. I had just moved back home and within a month started with backups from sewer line into home. After 2 very large quotes one over $10,000, 2nd over 6000.00, they did for almost half the $6,000. Excellent customer service, they were so honest, gave me different choices. On a woman who is on a very fixed income, they were a lifesaver for me.
Had a shower issue on the Sunday before Memorial Day. Called Poole's on Tuesday, got an appointment for the next day. Ethan and Chris arrived early, got the work done quickly and exactly on the quoted price. New faucet looks and works great. Quick service, excellent work, reasonable price. We highly recommend Poole's and won't hesitate to call them again.
I can’t say enough good things about Poole’s plumbing!! I have needed them twice now and their service techs and customer service team are top notch!! Service tech Joey and his helper came out the first time to fix a leak in my bathroom and they were extremely thorough and had it fixed in no time. The most recent tech, Ethan, was just as thorough! I had 2 leaking hosebibs and even without a helper, he had them both replaced fast and was extremely professional. He even crawled back under the house to turn the water back on to my refrigerator after I told him I wasn’t sure where it was. Both techs went above and beyond to make sure I was satisfied with the work before they left! And neither of them tried to sell me a bunch of junk I didn’t need like some other companies do. I HIGHLY recommend Poole’s plumbing!!!
New Customer: Excellent experience, needed service on my tankless water heater. Technician was great, had super knowledge, and showed me the issues, and was very helpful. will recommend them, and use them again.
First time I personally use this company, and I will say they are very professional. The technicians are respectful and attentive. They were very clear with what needed to be done and what it would cost. Poole's should be very proud with their level of service.
Had Pooles Plumbing come out to diagnose and fix an intermittent issue with my tankless hot water heater. Everything worked like clockwork! The crew who came out was very knowledgable, professional, quickly diagnosing the likely problem and suggesting a good cleaning first before any more costly repairs. It has been working perfectly so far since their visit. I would definitely use them again!
I had a wonderful experience with Poole's Plumbing. Found a water leak in the line between the meter and my house. They came out promptly and told me everything that needed to happen (cable, gas, sewer lines marked, inspections, etc.). They took care of everything! Everyone with whom I dealt was friendly, professional, knowledgeable, and efficient. And so very neat! I had to have a long trench to lay new pipe, and just a few days later, neighbors are commenting on how you can barely tell I had the work done! They left my yard looking as good or better than when they left! And they alerted me to a potential electrical grounding issue with my home. No one wants the expense of a water main leak, but I feel very good that I had the best people on the job!!
We have been dealing with the headaches of Polybutylene pipes for years, (leaks, burst pipes and lost sleep) but finally bit the bullet on getting the house re-plumbed. We had several quotes and chose Poole's, and we are very happy we did. We were on their schedule within 10 days of selecting them to do the job. Earl and John showed up on time (called before arrival) and explained how they would do the work. Going in we knew they would have to cut away some dry wall in the walls and ceiling to get to the upstairs bathroom plumbing, but I was surprised how small the holes were, they were like surgeons. They used the existing runs, removing the old pipes and putting the new in the same holes where possible.No one wants to spend that much money to fix something that isn't broke at the moment, but I can honestly say this was one of the best decisions we made at our home. We will sleep better knowing the poly is gone, and we made the right decision having Poole's do the work.
From the first call placed to Wendy at Pooles Plumbing to the actual service performed, the entire team delivered 100%. Cory arrived with all parts needed and did a fantastic job repairing the leak on our well water system and installing an isolation valve as asked. I'd definitely recommend Poole's Plumbing based on my experience with them and will be contacting them again when I have more work in the future. Thank you!
Cory did a great job replacing our direct vent tank water heater. There were some space challenges they worked through and couldn't thank them enough for the work they did with minimal disruption to my day. From my initial contact with Wendy, working with Makayla on the quote through completion of the project with Cory, everyone was kind, answered all my questions and provided a great experience overall. I'd definitely recommend Poole's based on my experience with them and will be contacting them again when I have more work in the future. Thank you!
Install sump pump.I also had Poole's replace my water heater yesterday (Feb 2023) and am very happy with their service. Their price was very competitive, and they accommodated my request for prompt service as I had been without hot water for a few days. The installation seems to have been completed in a professional manner.
We used Poole’s Plumbing to have a toilet replaced. Everyone at Poole’s is friendly, efficient and it was a quick turnaround. Our toilet is of high quality too. Will definitely be using Poole’s in the future!
Wonderful experience! Poole's Plumbing is the best and I won't be going anywhere else. Great communication, fair prices, reliable, honest and they know what they're doing!A big shout out to COREY at Poole's! He arrived on time, explained things to me, took care of the issue, and was such a nice guy! Thank you so much.Beth WilsonRaleigh, NC
Henry did a fantastic job installing our tankless hot water heater. He was professional, friendly and did excellent work. Jessica managed the process in the office with great customer service. I highly recommend Poole's Plumbing and will use them again for other plumbing projects.
Exceptional service all around, from my inital conversations for a quote to the eventual replacement of my water heater! They did everything they promised and more! I would definitely recommend Poole's Plumbing to anyone!
Bob Poole and this team we great to work with, on time professional, and did a great job. Highly recommend Poole's PlumbingAnother great response and took care of the problem we were having with out tankless water heater
I had a water flooding due to a water filtering system that a outside plumber installed.I called Pooles to fix it ,they where promote and they helped me with removing the filter system and restore line to how it was when the new house was built.I now feel at ease.Knowing these guys handled it.
First time use of Poole's Plumbing. I live in the Atlanta, GA area. My rental property in Raleigh is occupied with family members. Poole's technician, Kai, was thorough, knowledgeable, and professional. Repairs were within the scope of the work and done well. No surprises. I highly recommend this company.
I have used Poole's plumbing for installation of our tankless water heater, and later for its maintenance and repair. The water heater later failed on a Saturday morning over a holiday weekend. The on-call technician quickly responded and had the system up and running by the afternoon.Most recently, Poole Plumbing installed a toilet and replaced a broken faucet in my laundry room. Again, they did a great job.I find them to be very responsive and professional with reasonable pricing for the services. They are my plumber of choice!