Plumbing News and Tips for Homeowners in the Raleigh NC Area, New Product Reviews, Water Heaters and Tankless water heater advice from local certified plumbers.

What is a Sump Pump? How Do I Know if I Need One?

February 18, 2021/in Miscellaneous Plumbing, Seasonal/by raleigh plumbers

Well, it sounds important...right? It rhymes, that's undeniable. But seriously, many people I am sure are not fully aware of the answer to the question asked in the title of this post. What is a Sump Pump? Once you find out, equally as important of a second question is the following. How do I know if I need one?

To ask the question, What is a Sump Pump should not make anyone feel less intelligent or knowing than anyone else. Maybe you heard a neighbor discussing how it saved them from a flood? That alone should stoke one's curiosity enough to ask exactly what this pump is and whether or not you need one.

What is a Sump Pump?

Ok, whether you know or not, we are going to tell you. A sump pump is a submersible device that gets installed in a pit dug at the lowest area in your home. Thus, the sump pump is usually found in a crawl space or the basement. The main function of a sump pump is to prevent your basement from a flood.

How Exactly Does it Work?

Ok, now that we all know for sure, What is a Sump Pump, let's move on to its actual function. Most of the time in actuality, the sump pump does nothing. Well, it is on standby actually, as if there are no heavy rains or deep water, then there is no function for the sump pump to perform.

However, when heavy precipitation does occur, the soil around one's home becomes soaked and saturated. The groundwater in these type situations funnels then toward the pit which was dug for your pump. Once this starts filling with water, the sump pumps float switch is activated, and it turns on.

Once working, the pump drains to either a dry well, a detention pond, or a storm drain. In doing this it works to prevent the groundwater from rising to the level of the floor in your basement. So, basically, the sump pump is a little extra bit of flood insurance.

What is a Sump Pump Benefits?

Now we for sure know what a sump pump is. We also are versed on what its function is and how it works. Obviously, as noted, it can help keep your basement from flooding. But when laid out in a list, there are actually quite a few benefits. They are listed below.

Stop your basement from flooding
Safeguard any appliances in the basement from corrosion (washer, dryer, spare freezer, etc.)
Protect any paint and other wall coverings
Reduce the growth of fungus, mold, and mildew
Improve air quality
Protect and keep the foundation of your home intact
Keep your basement dry and comfortable year-round
Meet a requirement of many homeowner's insurance coverage in case of a basement flood
Help protect against termites and other insects
You can worry less about bad weather

So...Do I Need One?

Ok, not to be repetitive here, but let's re-trace our steps. We have a definition. It is clear what the purpose and function of a sump pump are. We even know how it works and what the many possible benefits are. Boy, we sure have come a long way since asking What is a Sump Pump?

However, while all of these things are pretty clear and straightforward, some locations need this type of device more than others. That being said, we would recommend having a sump pump if any of the things on the list below are true.

You live somewhere with heavy snow or rainfall
Your home sets on a flood-prone or poorly draining plot of land
You have had flooding and/or water issues in the past.
You have a finished basement

We hope in this post you have become more familiar with the sump pump. Hey, maybe you read through and it is not something that you need at all. But, if you learned from all we discussed in this article that you do need this installed, you're in luck. Just give a call to the most trusted name in Raleigh plumbers for the past two decades, Poole's Plumbing. To contact us, visit poolesplumbing.com.

Identifying the Backup and How to Unclog a Bathroom Sink

February 11, 2021/in Miscellaneous Plumbing, Plumbing Tips and Tricks, Seasonal/by raleigh plumbers

What is the best way to Unclog a Bathroom Sink? This is an often-asked question and the answer is not as simple as you might think.

To begin with and before we get to how we Unclog a Bathroom Sink, we must identify what exactly is clogging it. Depending on the source of this blockage, there are different ways to go about freeing the backup. We do need to know this before we can begin unclogging, though. So, let's begin by looking at the four items most often found responsible for a clog.

What is Causing the Clog?

As we note above, there are four common answers to what is clogging your bathroom drain, usually. Here we will look at each of these and discuss the best way to Unclog a Bathroom Sink in each of these instances.

Clumps of Hair- We have all seen this before. Hair will enter the sink drain and get caught or clumped inside fairly regularly. To Unclog a Bathroom Sink that hair is the cause, find an item like tweezers or a "zip-it" tool to pull from the drain. If that does not work, you must look at disassembling the whole drain, pulling the hair and reassembling after.
Damaged Pipes- The rusting or corroding of your pipes can be the cause of a slow drain or an eventual clog. If this is the problem, you should 1) replace the pipes as soon as possible. Likewise, 2) you can try snaking them to clear through and make things run faster.
Soap Scum- Much like the clumped hair, soap scum is a "clog maker" that most people are familiar with. This is a very common "clogger" of drains. To Unclog a Bathroom Sink which is due to soap scum build up try first to pour boiling water through the drain. baking soda and vinegar will also usually work to Unclog a Bathroom Sink. If neither of these work, use a plunger and warm water.
Obstruction in P-Trap- The P-Trap is the curved pipe that connects your bathroom sink to the pipe that goes into your wall. Small items can easily fall into the drain and get stuck in this pipe, causing clogging. To Unclog a Bathroom Sink in this case, you just clean out the P-Trap.

What if I tried all these and could not Unclog a Bathroom Sink?

So, you have tried each of the suggested methods to Unclog a Bathroom Sink. Now, if none of them worked, it’s time to contact a pro. Luckily for you, Poole's Plumbing is the most trusted name in all areas of plumbing across the Raleigh area. Unclogging is no problem to our great staff, and we'd be happy to help you. To contact us at Poole's for this or any plumbing needs, visit poolesplumbing.com.

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Why Switch to Tankless Water Heaters?

February 4, 2021/in Miscellaneous Plumbing, Water Heaters/by raleigh plumbers

One plumbing product in the last decade that has seen a spike in popularity is Tankless Water Heater. You hear them mentioned all the time. But, even when doing some research on them, you still may be unsure of whether these are a good fit for you, personally. Well, not only are you in luck, but you have the Raleigh hot water heater experts at Poole's Plumbing here to help better explain. We will give you the "ins and outs" of Tankless Water Heaters and from there the decision is all yours.

At Poole's Plumbing, we have long been known in the Raleigh area as advanced when it has come to the evolution of water heaters. Hence, our being called the " Raleigh- area Water Heater experts." So rather than leaving you confused as to the benefits of Tankless Water Heaters, the "experts" have got you covered. Below we will take an in-depth look at Tankless Water Heaters.

How do Tankless Water Heaters Work Differently from Traditional Style?

Once again, your friends at Poole's Plumbing are here to set the record straight and give you all the details. To begin describing how Tankless Water Heaters operate differently, one must first understand how the traditional units work. That would be to have a tank of hot water that the traditional unit keeps heated constantly. Thus, when a faucet is turned on, hot water is readily available.

On the contrary, Tankless Water Heaters heat the water they hold "on demand." Now, let's explain what "on-demand" is exactly. When you turn on a shower or faucet for hot water, cold water enters the unit. In the tankless units, it will pass a heating element or burner and instantly reach the desired hot temperatures. So, with the Tankless Water Heaters, there is no wait time. To explain, the traditional unit would have to wait as the storage tank to refill. With the Tankless models, there is no storage or refill, as it simply heats the water as needed and as used.

What Does Eliminating the Storage Tank Mean to You?

So, again, there are so many articles that explain things like not having to store the water. However, most of these never go the one step further to explain what that means to you personally. Thus, being the Raleigh water heater experts, we would like to tell you exactly what it means to you.

So, below is several advantages that Tankless Water Heaters give you as opposed to the traditional units.

Size- Tankless Water Heaters are much smaller in size. They mount directly to the wall.
Eliminate Leakage- As we discuss above, there is no stored water with Tankless Water Heaters. This eliminates any chance of leakage and damage from that occurring.
Efficiency- The efficiency rate of Tankless Water Heaters is nearly 99 percent. This gives you the most energy-efficient and environmentally correct water heater.
Savings- Due to only heating water when it is needed, Tankless Water heaters also reduce your water heating costs. This is because thermal heat loss is completely eliminated since there is no storage needed. It's estimated the Tankless Water Heaters save you as much as 50 percent on. water heating costs.
Life Span- Tankless Water Heaters have a longer life span on average than traditional units. The Tankless models usually last about 20 years. Consequently, the storage type models last between 8-12.

What is the Difference Between "Whole-House" or "Point-of-Use"?

With all of the apparent advantages of going tankless, you may already feel these units are what you need. However, one other major plus of them is their flexibility. To explain, you can go in two directions when choosing your tankless heater. The first option we will look at is "Whole-House" size heater.

Whole House Tankless Water Heaters

Pretty self-explanatory, but to go into detail, this is a large unit that is centrally located. The water comes from the unit through your pipes, to each hot water fixture. This is usually the most cost-effective option for purchase and installation. However, to continue being thorough, we must explain that there are some possible drawbacks to the "whole house" water heaters.

First, you have to wait for the water to get hot at the tap. This is similar to a traditional unit. The reason for this is that the further a fixture is from the water heater, the longer it takes the hot water to travel and get there. The other possible issue is that with a Tankless Water Heater, you may only be able to get hot water from one or two sources at the same time. This is because the flow rate is less with a tankless model.

Point-of-Use Tankless Water Heaters

Where a "point-of-use" tankless water heater truly is most effective is by giving you instant hot water due to the placement of the unit. These are basically a smaller Tankless Water Heater that ia an easy install throughout one's house. Popular placement includes under a sink or in a closet. This type not only eliminates any flow rate issues but also takes care of having to have the water travel through pipes at a great distance too.

Which if Any is Right for You?

So, there you have just about anything you would need to know as an introduction to Tankless Water Heaters. If you have any further questions, contact us, the number one trusted name in Tankless Water Heaters in the Raleigh area, Poole's Plumbing. We can service, install, or just answer your questions. To reach us, go to poolesplumbing.com.

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How to Increase Well System Water Pressure

January 21, 2021/in Miscellaneous Plumbing, Plumbing Tips and Tricks/by raleigh plumbers

Many have never before relied on a well system for their plumbing or water source. Thus, they probably cannot imagine some of the water pressure issues that can go along with this. However, for those who do have to deal with Well System Water Pressure problems, it can truly be a frustrating one.

Just because you are a homeowner whose home uses a well system though does not mean you need to suffer through the problems that can arise with this. On the contrary, the trusted Raleigh professional plumbers here at Poole's Plumbing are once again here to help. Thus, by checking regularly and following our troubleshooting tips below, you can stay on top of your Well System Water Pressure issues and nowhere to look and fix if they resurface again somewhere down the line.

Is There a Way to Improve My Well System Water Pressure on My Own?

To begin taking a look at improving your Well System Water Pressure, first, it is advisable to learn how to test your water pressure. The ideal level for Well System Water Pressure is between 40 and 60 psi. Once you have learned to check the pressure, remember to give this a look several times throughout the year, so if levels are dropping you are in the know before any problem persists.

Where Do I Start to Check the Pressure?

In order to accurately check your Well System Water Pressure, the first step is to turn off your circuit. This will be connected directly to your well pump. Once certain that the circuit is off, use a gauge to test your system's air fill valve. As we note above, you are looking for this to read between 40 and 60 psi. Thus, if the Well System Water Pressure is outside of that range, adjust your pressure switch accordingly.

Even After Adjusting, My Well System Water Pressure is Still Low

So, you took the first step in troubleshooting the issue and got no results. Not to worry or get frustrated, as this can happen. Many times, if the Well System Water Pressure does not fix the issue, it can mean you have a clogged water pipe. This is not uncommon, as pipes can over time become filled with debris such as mineral deposits or sediment. These types of things entering your water pipes can allow the flow. Thus, this would lead to a decrease in pressure. If you think this is where the problem lies, we recommend calling the professionals here at Poole's Plumbing. This way, we can come out and do a diagnostic test to see if you have a blockage or if possibly your pipes are too narrow.

Time to Inspect

So, to this point our troubleshooting has our pressure checked and eliminated the prospect of a clog. The next step to check our Well System Water Pressure level is inspection. The first thing to be inspected is the water itself. If you find that you have "hard water," this could certainly be your water pressure issue. To diagnose this, look for calcium deposits on or near your faucets. If you see these things, you will want to install a water softener. This can take care of any hard water issues.

Now, when checking your Well System Water Pressure, you may be able to detect hard water in your pipes. However, another possible cause here is a failing pressure tank or well pump. If either of these is the issue, call us here at Poole's Plumbing. We can do a diagnostic on your well pump and pressure tank to see what exactly the cause is. Likewise, once the issue is identified, we can get your water pressure up to a normal level.

What About a Constant Pressure System?

If you do not already have a constant pressure system, the purpose they serve is to keep water pressure from dropping even when multiple water sources or fixtures in your home are being used at once. You can install this device on your water line which enters your home. This will give your Well System Water Pressure a consistently strong flow.

If in any way, you are trying to diagnose your Well System Water Pressure and you are unsure, give us a call. Likewise, if any of these steps once you arrive at them make you uncomfortable, just go to poolesplumbing.com and get in touch, so we can get out and lend you a hand.

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Faucets with Smart Technology are Washing us Into the Future

January 14, 2021/in Miscellaneous Plumbing, Plumbing Innovations, Plumbing Tips and Tricks/by raleigh plumbers

Smart. Something we all aspire to be. This one word can cover a lot of area, but when it comes to the particular subject for Faucets with Smart Technology, smart takes on dual meanings.

Technology. One word that any person reading this can read and think of countless ways our lives are different because of it. The ways that our cars operate. How we protect our homes. What we are watching and how we are watching television. Obviously, the evolution of the wall phone to the smartphone.

The inside of our homes is no different in that the more advances we see in technology, the more convenient or "smart" our homes get. The bathroom is no exception, as one can attest by looking at the innovations to toilets and showers. Likewise, and where will be discussing in this post, Faucets with Smart Technology are the "next wave" to be looking for.

Bathrooms have been "growing up" in regard to technology for quite some time now. Everything from lighting to the temperature setting on all appliances and areas. But, in this piece on Faucets with Smart Technology, we are not going to focus so much on the "pampering" aspects of the innovations. Instead, we will look at exactly how you can use Faucets with Smart Technology to be ...well, smarter.

Being "Smart" and Connecting to Your Faucets with Smart Technology

There have been many Faucets with Smart Technology whose features evolved greatly. Most of us have seen how water temperature can be preset through the usage of apps. Likewise, the "touch-free," motion sensor faucets have continued to see improvements over the years. However, this latest innovation to Faucets with Smart Technology we will discuss can not only aid convenience, but help you conserve and consume with no worries, and very little effort.

The product we speak of was first developed by a North-Eastern United States startup company and is a combination a water filter and meter. Thus, it allows you to connect any of your own smart devices to these Faucets with Smart Technology. Once you connect, the technology not only filters and informs you of the water quality levels but also monitors exactly how much is used.

So, whereas most filters would run on a time-based module, this type is based on the amount of water you consume. So, it can actually produce real-time data and information for you. This innovation basically tells you how good your water filter is working, the level of the water quality you are consuming is, and how much water you actually consume.

Monitoring, Filtering and Helping You Save Money

There are multiple ways for Faucets with Smart Technology to save you from wasting water. Likewise, they can save you from wasting money. How exactly you ask? Well, let us explain.

Having Faucets with Smart Technology helps you be able to plan ahead. As a result, you can accordingly adjust your usage. This is not the only way your Faucets with Smart Technology help you save though.

This new module can help you save on your water bill in a variety of ways. For example, it could be set to remind you when brushing your teeth to turn off the faucet. Likewise, it can recognize a leak, which we all know can be costly. So, you are both avoiding wasting water. Likewise, you will save on your monthly bills as a result of this.

Faucets with Smart Technology, With No Need for a New Faucet?!?!

Let's say this company is able to secure the funding and release this product. As a result, consumers will have more accurate water consumption information than ever previously thought possible. In addition to this item in regard to Faucets with Smart Technology, you don't even need a new faucet, as it will attach directly to your existing plumbing feature.

Your friends at Poole's Plumbing are not only the most trusted name in Raleigh plumbers for the past two decades. They also are always staying on top of the latest innovations in all plumbing technology. As the innovations in Faucets with Smart Technology progress, we at Poole's will keep you posted. To contact us here at Poole's for any and all of your plumbing needs, visit poolesplumbing.com.

What Takes So Long for Water Heating Up

January 7, 2021/in Miscellaneous Plumbing, Plumbing Tips and Tricks, Water Heaters/by raleigh plumbers

Regardless of the time of year, the weather outside, or the number of people in a household, the amount of time it takes Your Water to Heat Up is crucial. Straight up, if you need hot water, whether showering, cooking, or washing, you don't want to wait. So, if you have been waiting too long for Your Water to Heat Up, the most trusted water heater authority in the Raleigh area, Pooler's Plumbing has compiled the following list of 5 reasons you may be waiting for Your Water to Heat Up.

Just to give you five possible reasons why you are waiting for Your Water Heating Up is not really solving the problem for you though now, is it? Never fear, though, your friends at Poole's have got you covered. To see how to speed your water heating process up, just continue reading the paragraphs below. Now let's hurry up, that water of yours must be freezing!!!

Five Reasons that You May Be Waiting for Your Water Heating Up

Your Water Heater Is Failing

As water heaters get up in age, especially around the ten-year mark, they are nearing the end of service time. This can lead to the unit being less effective and even stopping to work entirely. If you discover this why you are Waiting for Your Water Heating Up, give Poole's a call and we can come help you decide whether it should be fixed or replaced.

Water Heater is Too Far Away

Our first three "reasons" on this list, we will stick with looking at the water heater. This one would seem common sense for why you're Waiting for Your Water Heating Up. Stated, the further your water heater from the faucets or your shower, then the longer it takes for the hot water to get to you and your family.

Undersized Water Heater

So, this is our third of three "reasons" for Waiting for Your Water Heating Up that could be water heater related. Likewise, as the case with our previous entry, this would also seem to be common sense. However, it can happen. Let’s say you initially had two people in your home, but over several years, you family has grown. This will lead to more hot water being used and your solution may be in just upgrading to a larger unit.

The Buildup of Sediment or Rust

Yes, technically this "reason" would find you checking your water heater as well. Regardless, over time, sediment does build up in your water heater. This results in dissolved minerals such as Calcium or magnesium settling on the bottom of the water heater's tank. Seeing this is also where the unit's electric heating element or burner is located, you may need to replace or flush out the water heater to help improve its effectiveness.

Low Volume Restrictor

Your reason for Waiting for Your Water Heating Up may not be as complex as thought. If you have a low volume restrictor installed, in your shower, or on any plumbing fixtures this can delay the delivery of water.

When Will the Hot Water Return?

Ok, so we just took an in-depth look at why you may be Waiting for Your Water Heating Up. The logical next question you would have is, when will the hot water return once it has run out. Well, ask, and you shall receive an answer...

To get to our answer though, we again refer to the specifics of your home's water heater. On average, an 80-gallon gas water heater will take about an hour before hot water comes back. But the actual recovery time can vary greatly depending on the following four factors.

Size of Tank- Simply put, the larger your tank size, the longer the recovery time.
Type of Fuel- If you have an electric water heater, your unit will take about twice as long to reheat than a gas water heater does.
Time for Temperature to Rise- When it is cold outside and the incoming water temperature is, therefore, colder than usual, it takes longer to reheat.
"First Hour Rating" (FHR)- It will take less time for the water heater to reheat the higher your FHR is.

Don't Sit Waiting for Your Water Heating Up, Poole's Has all Your Water Heater Issues Covered.

Poole’s' Plumbing is known as the number one source and authority for water heaters across the Raleigh area. Whether you have a tankless or traditional water heater. Whether gas or electric. If you need a tune-up or a full replacement. Regardless of any of these services you need, Poole's Plumbing will not leave you Waiting for Your Water to Heat Up.

To discuss hot water issues or have one of our professionals come take a look, visit us at poolesplumbing.com.

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Winter Plumbing Preparation: Be Ready to Avoid Getting Stuck in the Cold

December 17, 2020/in Miscellaneous Plumbing, Seasonal/by raleigh plumbers

As we have noticed here locally over the past two months, as the seasons change, we can at times see some unpredictable weather. This could be said basically in the weeks and months surrounding the change of each season. In regard to how your home plumbing system is affected or any changes or preparation needed to be ready for a new season, the transition from Fall to Winter sees the most drastic measures needing to be taken. Now, that is not to make you worry, as the actual preparation is not difficult. However, the problems start when you are not on top of your Winter Plumbing Preparation. As you will see below, just taking some preventative measures can be the difference in some big savings.

As we just noted, to be on top of your Winter Plumbing Preparation does not take a plumber, per see. There are not many mechanical tasks to prepare and have you worry-free when it comes to any surprise plumbing issues this winter. But there are quite a few areas that you want to monitor. Whether indoors or outdoors, faucets or pipes, in this piece, we will walk through simple ways that you can with minimal effort have your home "winterized."

Winter Plumbing Preparation: What are We Preparing For?

Well, the above subheading does raise a valid inquiry. So, for those of you maybe not familiar with Winter Plumbing Preparation, we will explain. Basically, the winter months see a big drop in temperature. At points during the winter, temperatures will go below freezing. This can be a plumbing issue, as your pipes could freeze. Likewise, with snow, ice, or sludge on the ground or in the air, outdoor plumbing items could get clogged or damaged as well.

Below, we will start our helpful hints for Winter Plumbing Preparation. In this series of articles, we will cover burst pipes, indoor plumbing, and outdoor faucets and plumbing as well. Hopefully, by the time you've finished reading these posts, you will be able to keep an eye on a few areas that even with temperatures dropping you can feel warm inside, knowing your plumbing system is ready for the cold.

What Causes Pipes to Burst in Winter?

Well, the cold. That's the simple answer. But to go in detail, when temperatures drop below freezing, water freezes. When water freezes, it expands. When this water is contained inside pipes, this puts an incredible amount of pressure on your pipes. Whether the pipes are plastic or metal, if forced to expand too far, these pipes will crack.

Most at risk and most in need of your Winter Plumbing Preparation are the pipes that run along a home's exterior walls. This is because these pipes tend to have little insulation. Likewise, pipes that are in an unheated area like a basement, attic, or kitchen cupboard are at greater risk as well. The pipes that are most "at-risk" for freezing, cracking or bursting are any located outdoors. Hose bibbs, pool supply lines, sprinkler system lines all are ones to be given attention during your Winter Plumbing Preparation.

Winter Plumbing Preparation for Indoor Plumbing

To start, we will take a look at some helpful hints for Winter Plumbing Preparation inside the house. Below are six reminders that could wind up saving you not only from a mess but also in repair costs.

Add additional insulation to basements, attics, and crawl spaces. This helps to raise and keep temperatures higher in these usually less insulated areas.
If going out of town for an extended period of time or not going to be at your house, set the thermostat no lower than 55 degrees
Repair any broken windows or door seals to help keep temperatures regulated inside the house
Keep your garage door closed
Open kitchen and bathroom faucets to let them drip during extremely cold temperatures. This helps to keep the water moving and doesn't allow for it to freeze.
Remove all outdoor hoses from the spigot. Hoses can often time hold water inside them even after the water has been shut off. If the water in the hose is left to freeze it will expand and could cause damage to the spigot.

Outdoor Preparation is Next!

In our upcoming second post on Winter Plumbing Preparation, we will take things outdoors. Much like we did in this piece with indoor preparation, we will give you some helpful pointers and remind you of all the areas outdoors that you will want to be sure your Winter Plumbing Preparation is in order.

For information or to contact the most trusted name in Raleigh plumbing, Poole's Plumbing, go to poolesplumbing.com.

Signs of Sewage Backups for Early Detection

December 10, 2020/in Miscellaneous Plumbing, Plumbing Tips and Tricks/by raleigh plumbers

A true plumbing emergency, sewage backup can not only be smelly and disgusting, but they are also dangerous. To avoid allowing this problem to be a disastrous one, the earlier a backup is identified, the better. Thus, the most trusted name in Raleigh area plumbers, Poole's Plumbing has a list of common Signs of Sewage Backups to share and hopefully help you to save.

As we note above, it is crucial to nip this problem in the bud as soon as possible. Sewage backups can cause major damage to your plumbing system and they only get worse the longer they are undetected.

Common Signs of Sewage Backups

Bubbling in Your Drains or Toilet:

If you notice bubbles coming up through your toilet or any drain, this is a red flag. It more than likely means that wastewater can't properly flow through the plumbing system. When this is blocked, that water backs up because it has nowhere it can go.
Multiple Drains Clogging at Same Time:

When you notice a clog, it is not always the hugest of issues. However, what makes clogs show possible Signs of Sewage Backups is when there are clogs in many drains at once. Usually, the first drains effected are the one lowest in your home in these cases.
Sewage-Like Odors:

One of the most obvious Signs of Sewage Backups is that horrible smell. Any foul stench coming from your drains or a sewage smell anywhere in the home usually means a sewage backup.
Strange Action from a Fixture While Using a Separate Fixture:

An example of this would be if you flush your toilet and notice a backup in the shower. This is an immediate red flag.
Sewage Coming from a Cleanout Pipe:

The capped pipes that provide actual access to the sewer line is a cleanout pipe. Thus, if you see sewage coming up from a pipe in your basement or yard, these are telltale Signs of Sewage Backups.
More Than One Fixture Draining Slowly at Same Time:

When wastewater cannot pass through the pipes, drains will by default be slow. Likewise, this type of issue will usually start at the home's lowest drains. Then the Signs of Sewage Backups emerge as it moves up through your system.
Standing Water in a Cleanout Pipe:

Much as we noted that seeing sewage in a cleanout pipe shows Signs of Sewage Backups, so does seeing standing water. In any of these instances, it is always wise to check your cleanout pipe. Basically, any type of backup there will tell you that you have a backup problem.

Let Us Help So Signs Remain Just That...Signs

Being the number one name in Raleigh plumbers for the past twenty years, Poole's Plumbing can assist you with any of these Signs of Sewage Backups. As we stress earlier in the post and again here, Signs of Sewage Backups that go undetected just continue to make matters worse. Unnoticed this situation can become messy and even hazardous. To contact us about a sewage backup or any plumbing needs, visit poolesplumbing.com.

What Water Heater Size is Right for Me?

December 3, 2020/in Miscellaneous Plumbing, Plumbing Tips and Tricks, Water Heaters/by raleigh plumbers

This is a question that almost all homeowners who built a new home are familiar with. Likewise, it is certainly a thought that has crossed anyone's mind who has run out of hot water in their home at some point. No matter when you thought to ask, or if you hadn't yet, regardless something you will want to know as a homeowner is what is the correct Water Heater Size you need.

The amount of hot water dispensed versus how much you and your family need are certainly one reason you need the correct Water heater Size. Likewise, if your unit is too big, you are looking at a spike in your monthly energy bill. So, luckily for you, the number one name in Raleigh area water heater experts is Poole's Plumbing. Below, we will identify each style of water heater available and also how to calculate the size that fits your home.

Know Types Before Looking at Size

Yes, we know our purpose here is to decipher what is your ideal size of Water Heater. We will get to that for sure by the end of our article, but first, we'd like to get you more familiar with each of the three main types of residential water heaters.

Types of Water Heaters

Tankless Water Heater- a somewhat newer type of water heater. Usually, these cost more upfront but in the long run, saves you due to energy efficiency.
Storage Tank Water Heater- These are the standard and most common water heaters. Available in both gas and electric units. These type of water heaters has low upfront costs. These units have an insulated tank that stored hot water until it is needed.
Solar Water Heating System- This variety of water heater has a storage tank and a solar collector. With these, you can choose from two types of water systems, first there is active solar water heating. Which has controls and circulating pumps? Then there are passive solar water heating systems, too. They use none of the pumps or control that others did.

Now We Know the Type, Let's Calculate Your Water Heater Size

Now that you are at least somewhat familiar with the three types of unit could have, it is time to calculate your correct size. The size that you will need varies from household to household, actually.

In general, however, basing the size on the number of people per home is the most accurate way to gauge your ideal Water Heater Size and eventual selection of one.

Below it is easily bullet-pointed out for you basing the number of people in a home against the Water Heater Size in gallons.

30-40 Gallon Water Heater Size for a one or two-person household
40- 50 Gallon Water Heater Size for a three or four-person household
50 Gallon minimum Water Heater Size for a household of five or more people.

Where Can I Find Out my Current Water Heater Size?

To see the Water Heater Size of the unit in your home right now, you need to look at the manufacturer's label on the side of the tank. Not only does this tell you the size you have currently, but you can base your decision on size on that number and how often you run out of hot water.

If you would prefer, we here at Poole's Plumbing would be happy to speak to you about any and all of your water heater questions or any plumbing questions we can be assistance with on top of that. After all, how do you think we became known as Raleigh's top water heater experts? To contact us at Poole's Plumbing, visit poolesplumbing.com

I Have an Overflowing Toilet! What Can I Do?

November 26, 2020/in Miscellaneous Plumbing, Plumbing Tips and Tricks/by raleigh plumbers

The plumbing issues we deal with around the house can trigger a variety of responses from us upon first sight. While some might not evoke a quick or much emotion in response, one that certainly will is an Overflowing Toilet.

We have all had that "Oh no" moment when we realize the toilet is clogged and being to back up. So, nobody wants the contents to pour from the bowl and on to their floor, obviously. But an Overflowing Toilet is an issue that we have all faced and probably will again. That, unfortunately, we really can't avoid. However, what we can do in this post is to remind and tell you of ways to react and quickly stop your Overflowing Toilet.

Stop that Overflowing Toilet at the Source, If You Can!

So, you have been overcome with that feeling of urgency after seeing your Overflowing Toilet. What should you do? Well, again stating the obvious, you want to get that water coming to the toilet shut off as soon as possible. The best way to do this is to locate and turn off your toilet's main shut off valve.

To shut off the main valve upon seeing the Overflowing Toilet, you first must know where it is located. Usually, the water line that runs from the bathroom wall to your toilet is visible. This is most times where you will locate the toilet's main shut off valve and the key to stopping the Overflowing Toilet. If you find the valve, turn it off, and then you have as long as it takes to clear the clog and get that toilet running normally again.

Now, what if you could not find the valve. This could be the case if it is located inside the wall or under the flooring tiles. Likewise, this valve is not turned much, unless in the case of an Overflowing Toilet. So, the valve could be rusty or just really difficult to turn. So, if the only way to shut that water source off is with the valve, and you have an Overflowing Toilet, whatever will you do?

The Backup Plan, Look First to the Tank

So, we have an Overflowing Toilet and there is no shut off valve insight. There is no time to waste here, as the water rises toward the edge of the bowl. So, you want to lift the lid off the tank and take a look first at the flapper.

The flapper is the rubber disc covering a hole at the bottom of the tank if you were not aware of this. If you look and it is open, meaning not covering the hole, reach in and close it manually. This will stop your Overflowing Toilet.

There is still a chance though that this will not work. So, if the flapper is not open or if for whatever reason it will not stay closed, look for the float ball. This component of your toilet floats on the water's surface in the tank. Reach in and manually lift the float ball to the top of the tank, and the water will shut off.

We Stopped the Overflowing Toilet! Now What?

Well, one way or another, you have put a stop to the Overflowing Toilet. However, your work here is not yet done. You still need to get to the source of what was making the toilet overflow. Obviously, to do this, you must clear the clog. A few good hits to the bowl with a toilet plunger should do the job.

In some cases, though, a plunger just cannot cut it, So, if you are not able to clear that clog, call us here Poole's Plumbing and we will be happy to come by and pop that clog loose for you. To contact us, on this or any of your plumbing issues, visit poolesplumbing.com

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Five Places or Things to Look for to Identify Toilet Problems

November 19, 2020/in Miscellaneous Plumbing, Plumbing Tips and Tricks/by raleigh plumbers

Your toilet is one-bathroom appliance that you like to count on to always be in. proper working order. that being said, it is inevitable that, much like all your bathroom appliances, there will be times when you do have some type of issue. Whether big or small, any problem you have with your toilet is immediately a huge inconvenience. On top of this, if the problem is not identified and then fixed in the early stages, it could lead to much larger and costlier plumbing issues. Thus, we have compiled a list of five ways or places you can check on your own to Identify Toilet Problems.

As we should all be well aware of, plumbing issues are never something to ignore. The reason we have compiled the below ways to Identify Toilet Problems is so you have a head start and can check and be sure you do not have any of these issues currently. Consequently, if you do Identify Toilet Problems, you will be able to address them in a timely and professional manner so that the problem does not persist or wind up costing you big in the long run.

Ways to Identify Toilet Problems Where You May Need to Replace

1) Cracked or Scratched Toilet Bowl

Pretty simple and straight forward method om checking this one. Simply look at the bowl and if for some reason it is scratched or cracked, you can do one of two things. The first is, the case of a smaller crack, you may. be able to fix this from home. However, if it is a sizable crack or cracks/scratches, this is not something you want to take care of yourself. However, the Raleigh area professionals at Poole's Plumbing would be happy to help you through this issue.

2) Age: Your Toilet Has Gotten Old

Ok, so if working properly and fully functional, we have no problem with whatever age your toilet is. But just so you are aware, even if working properly, your old toilet may be costing you unnecessary money. This is because, by federal guidelines, toilets made and sold from 1994 on cannot use more than 1.6 gallons of water.

This can limit water usage and thus keep your bill down. Many older units hold much more than this. Anyhow, regardless of there being nothing wrong with a toilet that is up in age, you may want to contact us here at Poole's in case there is an issue caused by the age of the unit. Many times, you will find that regardless of if you Identify Toilet Problems, in the long run you will save just by opting to replace the old and less efficient toilets.

Is it a Clog? Why Would it Be Leaking? Identify Toilet Problems and be able to Distinguish Between the Two

Is it a clog or a leak? To Identify Toilet Problems and differentiate between the two is not difficult if you follow our easy guidelines in checking. In actuality, you can Identify Toilet Problems in either of these situations with the following tips.

3) Is My Toilet Clogged?

Well, to Identify Toilet Problems in regard to a clog is not a difficult thing to see. However, to distinguish if you have a one-time clog or a constant problem is important for sure. So how do you Identify Toilet problems as persistent or not is simple? Once you pop the clog-free with your plunger, keep an eye out for the issue to happen again. If it is recurring, the best solution is usually to look into getting a new toilet altogether.

4) My Toilet Seems to Keep Leaking?

This, much like the above "persistent clog" is a red flag. By that we mean, if you notice the toilet is leaking often, and you have tried to fix it, yet it continues to do so, it is time for a new toilet.

5) Why is the Water Always So Low in My Toilet?

You may ask, how does the water level in my toilet relate to a clog or a leak? Well, to Identify Toilet problems, checking on your water level may be directly related to a clog. It may mean that a clog that is downstream a bit is your problem. If that isn't the issue and the levels are low, be sure the water valve is turned on. Once you are certain of this, give us a call, and we can surely help you identify the problem.

You Identify the Toilet Problem First, Then Call your Friends at Poole's

With these or any issues with your toilet, or other bathroom plumbing items, never hesitate if you are not sure to just pick up the phone. The number one name in emergency plumbers in Raleigh and across the Triangle area is Poole's Plumbing. We would be happy to assist you at any step of the way along the identification process if you are unsure. Remember when it comes to a possible plumbing issue, it's always best to be safe rather than sorry. To contact us, visit poolesplumbing.com

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New Homeowners Plumbing Checklist: Six Points to Be Sure of Before Closing

November 12, 2020/in Miscellaneous Plumbing, Water Heaters/by raleigh plumbers

Buying or building a new home is one of the most exciting moments in a person or a family's life. Whether a first-time buyer, upgrading to the home of your dreams or downsizing in retirement. Closing on and purchasing a home is a big deal. However, amidst the excitement, you want to remember to be smart about your purchase. Many areas of the home need to be inspected thoroughly to be sure you are getting what you pay for. One area that you want to be 100 percent sure of is the plumbing. With this New Homeowners Plumbing Checklist from your friends at Poole's Plumbing, we point out each of the six items you want to "check off" before you finalize any sale.

You will certainly want to give us a call, so Poole's can perform a full plumbing inspection before closing. But, the six things making up your New Homeowners Plumbing Checklist below are things you can look for yourself upon touring the home.

New Homeowners Plumbing Checklist: Check for Pressure and Give it a Flush

The first half of your New Homeowners Plumbing Checklist will have you taking a look at water pressure. Likewise, we will discuss how to test each of the homes' toilets in a very simple manner.

Big Pipes Mean Good Pressure

The first item in your "personal inspection" on your New homeowners Plumbing Checklist is the pipes. As anyone who has lived with low water pressure can attest, it is not something you want to endure. So, in your initial "walk-thru" or planning, check out the pipes. Make sure that they are a minimum of 3/4 inches from the water source to the home. Also, be certain that there is a minimum of 1/2 inches to the faucets also.

When sure that these distances are of the implied closeness, you can rest assured that water pressure will not be an issue.

Turn Those Faucets On and be Sure on the Pressure

Once you are sure of the pipe size, you can be pretty sure about having good water pressure. However, just to on and off each faucet in your home off and on. Do the same with your shower. There is no better way to gauge water pressure than by you seeing it yourself and deciding that it is either too low or just right for your household.

Flush to be Sure

The third item on your New Homeowners Plumbing Checklist is to be sure there are no issues at all with any of the toilets in your home. This is actually a pretty easy inspection process for you. That is because you simply go to each toilet in your home.

When you flush each of the toilets in your home, watch and listen to identify any problems. If you notice a weak flush, one that stays running too long, or strange noises, you will want to bring this to the attention of the builder or realtor.

New Homeowners Plumbing Checklist: A Long Look in the Basement and Saying "No to Lead"

The final three items on your New Homeowners Plumbing Checklist have you continuing your personal inspection. This part of your inspection though will take place when the walk-thru brings you to the basement.

Don't Overlook the Basement and Crawl Spaces

This heading about says it all for this entry on your New Homeowners Plumbing Checklist. It is a fact that the most overlooked places that a new homeowner forgets to check in regard to plumbing is one of the spots they can actually miss the most, the basement. Take the time to look for any water damage, leaky pipes, or anything that appears to have been repaired that might not look like it was professionally done.

How Old is the Heater?

Earlier we would discuss water pressure. Now, let's talk about temperature. While water pressure is very important, the temperature is equally as big of a deal. So, moving along on your New Homeowners Plumbing Checklist, this item just has you asking a few questions. When you take the tour of this home, ask the realtor to show you the water heater. Then, take a look to see if there is any corrosion or rust in the unit. Keeping in questioning mode, be sure to also ask the realtor what year the heater unit was installed and when it was last professionally serviced.

Stay Away from Lead

This would seem a common-sense type of entry to your New Homeowners Plumbing Checklist. But we would be remiss if we did not include something about the dangers of lead. The CDC reports that one out of every six children have more than the average amount of lead in their blood. This is a direct result of lead piping. Thus, unless you have a home that you want to entirely replace all the pipes in, we recommend staying away from any homes that have lead pipes.

The number one trusted name in Raleigh NC area plumbers is Poole's Plumbing. We are more than happy to come through for your professional, final inspection before you close on your new home. To contact us about this or any of our services, visit poolesplumbing.com.

Look, Identify, and Fix: What to do When You Have a Garbage Disposal Leak

October 22, 2020/in Miscellaneous Plumbing/by raleigh plumbers

The garbage disposal is a luxury we may at times take for granted. No need to scrape off that excess food from the plate into the trash. Likewise, no smelly, leftover food scent coming from the trash. Nope, not with the garbage disposal, which magically with the flick of a switch, gobbles all that plate residue up. But, what about when there is an issue? What happens when suddenly you realize you have a Garbage Disposal Leak?

Ok...so, maybe the garbage disposal is not quite the magical, left-over-food-gobbling unit spoke of above. However, it certainly is a handy item to have. Now, back to our question at hand, what happens when you realize you have a Garbage Disposal Leak? Well, you will want to take several angles to look at this issue. First, you will want to look at several points in which the leak could form. Then, we identify where the leak is and decide if this is a "fix it myself" issue, or if we need to call in the pros from Poole's Plumbing.

Where Can I Find My Garbage Disposal Leak?

To start from the beginning, you have found a puddle under your sink that you are not 100 percent sure of where it's coming from. To confirm that this is a Garbage Disposal Leak, there are four spots you want to check in the identifying process.

Listed below, are these four areas that a Garbage Disposal Leak could occur.

Sink Flange- This connects the bottom of your sink drain to the top part of the garbage disposal
Dishwasher Connection- normally you'll find this to be a rubber hose that connects to the side of a garbage disposal.
Drain Pipe- This pipe might be metal, or plastic and its purpose is to drain water and food away and out to the sewer.
Garbage Disposal- The actual disposal unit itself

Confirming the Source of Your Leak

Keeping in mind that our Garbage Disposal Leak is going to more than likely come from one of the above areas, let's find out for sure. To begin our test and definitively find where the Garbage Disposal Leak is, we first dry the entire outside of the disposal itself. Next, put the stopper in your sink drain and proceed to fill the sink with a few inches of water.

Now, we wait a few minutes, keeping an eye on your disposal, underneath the sink. If there is active dripping occurring, then the Garbage Disposal Leak is coming from the sink flange. However, if there is no drip, we then have to remove the stopper in the sink. Once removed, we then will be able to see water coming from one of the other three areas we discuss above. How we go about fixing the Garbage Disposal Leak, will depend on where we have figured out that the leak is coming from.

Fixing the Garbage Disposal Leak: Can You Do-it-Yourself?

Once the leak is identified, whether or not you can fix it yourself will depend on how skilled you are in plumbing repairs. You will want to proceed here with great caution however, as while it may seem an easy fix, it's easy to get in over one's head on this project.

Below, we will take a look at how you would go about fixing your Garbage Disposal Leak separately in each of the four possible areas it is coming from.

Bolts and Putty for a Leaky Sink Flange

If it is your sink flange that is leaky, this could be a real easy fix. You may only need to tighten all the bolts that hold it on the drain. If that does not stop the leak, the issue could be that you need a new layer of plumbers’ putty to form a new seal.

To do this, loosen all of the mounting bolts, leaving a little space between the flange and drain. Then you can apply a new dab of putty around the drain, re-tighten the bolts, and wait a few hours for the putty to make a tight seal.

Garbage Disposal Leak Coming from Dishwasher Hose or Drain Line: Do I Tighten or Replace?

Now, let's approach the "fix" as if we discovered the leak was stemming from the dishwasher hose. Again, observing is our first step. You have to decipher whether your hose is cracked or just loose.

Now, if it is loose, you can tighten up the hose clamp and our problem is solved. However, in the case of a cracked hose, we will need to replace it with a new one. But once replaced, there should no longer be a Garbage Disposal Leak.

The approach if our leak is coming from the drain line is similar to this. When you analyze, look to see if there is a loose connection. If so, then tighten it up and all should be fixed. However, there is also a seal located inside the connection that could be the problem. In the case that the seal has gotten old and no longer is working, you can replace it and your Garbage Disposal Leak should be a thing of the past.

A Cracked Garbage Disposal= Not Much of a Choice

In the case that we discover the garbage disposal unit itself is cracked, and this is where the leak is coming from, options are limited. Yes, there is a chance that the pros at Poole's could repair that crack. However, in most cases, it would be the most cost-effective if the Garbage Disposal Leak is from and actual crack in the unit to simply replace the entire disposal.

These suggestions once again are based on the fact that you have the confidence in your own plumbing skills to make these minor repairs. If you are at all uncertain, these small issues could turn into a huge mess. So, if you aren't sure of identifying or fixing your Garbage Disposal Leak, contact us and we can help. To contact Raleigh's number one trusted plumbers, Poole's Plumbing, visit poolesplumbing.com.

Why Do I Have Rusty Tap Water?

October 15, 2020/in Miscellaneous Plumbing, Water Heaters/by raleigh plumbers

So, you are just up and out of bed. After a good night's sleep, we all like to grab that toothbrush and get set to freshen up our "morning breath" and clean those teeth. You take a look down though as the water is about to run over your brush and something isn't right. You rub your eyes to be sure, but it's not your eyes playing tricks, the water is a brownish, rust color. As anyone would, you can't help but wonder, why do I suddenly have Rusty Tap Water?

Rusty Tap Water pouring from your faucet or shower is certainly an eye-opening experience. Likewise, there is a very good chance that when. you first see it; you will have no idea what its cause would be. Well, luckily for you, your friends here at Poole's Plumbing have got the What, Why, and How that you are looking for when you discover Rusty Tap Water. Also, a few suggestions on what the dangers can be when you notice your water has gone rusty.

What is the Cause of Rusty Tap Water?

First things first, we know the water is discolored, but the question is why do you have rusty tap water? well, that could be the result of a few things and may differ depending on the water's temperature as well. So, let's look at each possible scenario.

First, if you notice that all of your hot water has become Rusty Tap Water, then it’s very probable that sediment or rust has built up inside your water heater. The water heater may also be the cause if you notice both hot and cold appearing as Rusty Tap Water.

However, in the case that both hot and cold is coming out as Rusty Tap Water, it may not be anything to do with your plumbing at all. This could possibly come as a result of a break in a city or town water main or fire hydrant. Finally, if it strictly your cold-water showing discoloration, your issue is most likely with a particular water supply pipe in your home.

Is This Discolored Water a Danger to You and Your Family?

When you see Rusty Tap Water coming from your faucet, it is a reasonable concern to wonder is it dangerous? Contrary to what you may think, and depending on the minerals in your water, it probably is not a danger. The EPA regulates drinking water treatment, so even Rusty Tap Water will not contain severely dangerous contaminants.

Water contaminants such as lead or arsenic that would be extremely dangerous to consume are not going to be in your water. Likewise, secondary contaminants like manganese and iron are also covered by the EPA regulations. Thus, due to the required testing of public water systems, it may smell or taste bad and even could stain clothing. But even though Rusty Tap Water is gross and not ideal, it actually isn't dangerous to drink or bathe with.

How to Fix Your Rusty Tap Water Issues

Cold Water

Ok, so now we have identified the source and gauged the danger of Rusty Tap Water. Next, we look at how to fix it. let us start with if it is only the cold water showing up rusty. To begin here, run your faucets at full blast for about 20 minutes or until clear. Hopefully, a piece of rust will dislodge. This would come from the inner pipes and into the water supply. If it is this simple, you will run the water until its completely clean again.

However, if it remains Rusty Tap Water pouring from your faucet, or the rust comes back after a while, you may have an issue. That issue would be corrosion of your pipes. If corrosion builds in your pipe walls, minerals enter your water supply and it will continue looking unsavory. If this is the problem, call us here at Poole's Plumbing. You will need a pro to take a look at either having the pipes deep cleaned or replaced.

Hot Water

Now, if the Rusty Tap Water appears strictly when you are running hot water, we suggest you start the "fix" by draining your water heater. It is not uncommon for rust and sediment to build over time in your water heater and actually this should be done twice a year regularly. The sediment build-up isn't just a cause of Rusty Tap Water, though, as it can also lead to a costly issue like leakage.

In the case that you flush the unit and still, there is Rusty Tap Water when you turn it on hot, once again, give us a call. The number one name in Raleigh water heater maintenance, Poole's Plumbing has got your back. Sediment and rust buildup are not an issue to take lightly and in all honesty problems far larger than Rusty Tap Water could emerge if you don't solve the problem.

Both Hot and Cold

As we allude to above, if both your hot and cold-water faucets are producing Rusty Tap Water, this problem is probably not one in. your home. You should in this instance call the water company. More than likely a fire hydrant or water main is at the root of this issue.

When reaching out to the water company, explain to them your tap water problem. More likely than not, they will be able to tell you what is going on, how they are working to fix it, and when you can expect clear water once again.

To read more about some of the water heater issues spoken of in this post or for any of your plumbing needs, check out the number one name in Raleigh plumbers, Poole's Plumbing at poolesplumbing.com.

Sewer Line Clogs: “What is the Cause?”

October 8, 2020/in Miscellaneous Plumbing/by raleigh plumbers

In our title is certainly a question you hopefully do not find yourself asking concerning your sewer. Sure, we've all at times had to deal with the inconvenience of a clog in a variety type of drains. We have discussed in previous posts just how to deal with that type of issue. However, the possible "quick fix" of a drain clog becomes a much bigger concern when every one of your drains becomes backed up. This could point toward you having a clogged sewer. Whether you do and want to clear it, or simply want to take measures to avoid it, what follows is a helpful look at what causes Sewer Line Clogs.

If I Identify the Source, Can I Clear My Sewer Line Clogs?

Before we review the most common signs of Sewer Line Clogs, here at Poole's Plumbing we want to make one thing perfectly clear. To answer the above heading, no, you cannot. To expound, Sewer Line Clogs are not a "do-it-yourself" type issue.

By recognizing the signs and locations we help you too in this post, hopefully, you can avoid a major plumbing issue before too much damage is done. However, we cannot stress enough that if you do identify this as a problem, call your friends here at Poole's so we can get your Sewer Line Clogs cleared as safely and quickly as possible.

Five Signs to Check for to Recognize if Your Sewer Line is Clogged

Ok, so we know that regardless, once we know there are Sewer Line Clogs, we are calling in a professional. That being said, below are five ways that you could notice that will tell you the issue is a clogged sewer.

1- Bubbling and Gurling toilets- If you notice this type of activity in any of your toilets, the sewer clog may be the problem

2- Sewage-like Odors Coming from the Drains- We all know that foul, awful scent. If you recognize it coming from your drains, don't hesitate, give us a call.

3- Wet Patches in Your Yard that Seem Out of Place- If there has been no rain or reason you can recall for random wet spots across your yard, good chance that the sewer clog has caused this.

4- Multiple Drains are Draining Slowly- When you happen to see one drain is moving slowly, so you check another, and they are too. You guessed it Sewer Line Clogs are your most probable cause.

5- One Plumbing Fixture Has Wastewater Backups When You are Using an Entirely Different Fixture- This is also an immediate red flag. If you come across this situation, let us come and lend a hand to rectify your problem.

"What is Causing All This?" The Four Most Common Causes of Sewer Line Clogs

Lists are easy to follow. So, when it comes to possibly saving you from the problems you could endure with Sewer Line Clogs, we are going to stick to lists. Directly below, is our list is of the four most common causes of Sewer Line Clogs.

1- Tree Roots-

This is one possible issue that in some cases is unavoidable. Basically, you have tree roots underground that are growing. As they get bigger, they can make their way into a sewer pipe in a variety of ways. Once they have entered the pipe they expand. This can not only cause all of your drains to back up but could lead to a full blockage.

2- Garbage Disposal-

Another item we recently touched on here in the blog. While garbage disposals are nice, they are not a garbage grinding, trash can. Using a kitchen sink strainer can help to avoid larger debris entering the drain. Items such as grease and even some food items can cause the garbage disposal to aid in drains clogging.

3- The Toilets in Your Own Home Can Lead to Sewer Line Clogs-

Simply put, using your toilet as a trash can could lead to drainage issues. Likewise, anything other than actual waste and toilet paper can lead to Sewer Line Clogs. As we have told you previously, even "flushable" wipes" that you'd pick up in-store can many times actually be damaging when flushed.

4- Cracked or Damaged Sewer Lines-

Sewer lines over time can actually age and thus, deteriorate, corrode, or crack. Being under the ground, you would probably not notice. However, once you did, you'd find out that a damaged sewer line will lead to seriously large issues. This is due to the damage to the sewer line and also its need for replacing it causes

As touched upon in this post's first paragraph, Sewer Line Clogs are not something we recommend trying yourself. You should upon identifying the sewer being backed up or noticing the signs and possible areas the clog is in. Once you identify the clog though, pick up the phone and call your friends at Poole's Plumbing.

For any further information, you'd like to learn about Sewer Line Clogs and to contact us in case you do run into this issue, visit poolesplumbing.com.

5 Fall Plumbing Tips to Avoid

September 24, 2020/in Miscellaneous Plumbing, Plumbing Tips and Tricks, Seasonal, Water Heaters/by raleigh plumbers

Many people who live in North Carolina would put enjoying four distinct and separate seasons as one of the perks of living in the Tar Heel State. No question, the changing of temperatures and weather experienced is certainly unique to each season in NC. However, with the difference in precipitation, and the switch from warm to cold temperatures, some household preparations must be made as the seasons change. By following the five Fall Plumbing Tips provided below, you can do your part to see that plumbing issues will not be a concern.

Looking at our Fall Plumbing Tips, these will help prepare both inside and outside of your home. We all know, that with the seasons changing can come unpredictable conditions. Thus, by doing each of these simple tasks and staying alert to give them a check periodically, you could be saving yourself both financially, and from an unnecessary mess!

Five Fall Plumbing Tips to Get You Ready for Season's Change

Drain, Unhook, and Put Away the Hoses!

Of course, with dropping temperatures comes less and less lawn and yard maintenance. Thus, the first of our Fall Plumbing Tips will be putting away an item used almost exclusively in Spring and Summer, the garden hose.

Obviously, when the summer winds down, you will want to keep your hose for another year, so proper removal and storage is recommended. Likewise, you will want to make sure the hose is fully drained and then placed somewhere that it will not freeze as the Fall and Winter's colder temperatures arrive.

If detached and allowed to freeze, the hose could expand and break. Even worse though in the case you hadn't removed it from the outside faucet, the freezing process can lead to a much bigger problem. So, let's remove, drain, and store properly before we move on with Fall Plumbing Tips.

Turning Things Off: Possibly the Most Important (and Easy) Entry of the Fall Plumbing Tips

A common thread you may start to notice here is how important it is to avoid anything from freezing at all costs. Nothing good in the way of plumbing is going to come from a water source, supply, pipe, etc. becoming frozen.

Your inside water supply and hose bibb are both main areas to be certain are shut off properly. In the case of the hose bibb, the first step is our above entry on the Fall Plumbing Tips. That being, remove the hoses. Next, check thoroughly all outdoor faucets for possible leaks.

When sure there is no leakage, this is when we move to the inside water supply. Shut this down, and then return to the outside faucet, turn it on and drain any remaining water. Lastly, for extra protection, consider a hose bib cover or even a "frost-proof" hose bibb to be sure and eliminate any chances of a "freeze up."

Staying on top of Your Sewer System

Whether most realize it or not, all three months, fall, winter, and spring can each have ill effects on a sewer system. A variety of issues can occur that are directly related to the colder temperatures and then eventually thawing out after the cold.

If you have ever experienced any sewer system issues, this is potentially a bi and costly enough issue that you may want to consult one of our specialists at Poole's Plumbing actually. A discussion or visit from us to look at preventive maintenance or even an inspection could eventually save you big time in the long run.

Properly Maintaining Your Water Heater

This is a part of our Fall Plumbing Tips, obviously, however, it also is a good idea to follow up on this year-round. Simple at-home maintenance and remembering to check for proper functionality can help you get the most from your water heater.

Water heaters normally tend to have anywhere from an 8-12-year lifespan. However, if you keep up on regularly flushing the unit this will both increase its efficiency and save you some money on bills as well heading into the Fall.

Last, But Certainly Not Least for Fall Plumbing Tips: Inspect Your Sump Pump

Usually found in your basement, the sump pump basically functions as a way to send water away from your home and to a place where it is no longer a problem. Thus, you can see how this is such an important entry among our Fall Plumbing Tips.

Given the amount of precipitation we expect to see with the changing of the season each year, simply keeping watch that the sump pump is working correctly should seem a no brainer. If for some reason while monitoring, you notice it is not working, a call to your friends at Poole's Plumbing can help you get the unit back working. Consequently, all you really need to do here is watch and in the case of a problem call immediately. Either way, with a little effort, this is a disaster you can avoid and a costly one at that.

The most trusted name in Raleigh are plumbers, Poole's Plumbing understands that even if you follow our Five Fall Plumbing Tips, you still may have an issue. Likewise, you may simply want the peace of mind that a pro took a look at everything and you have no worry of becoming soaked or broke due to your plumbing this Fall. To contact us, visit poolesplumbing.com

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Let’s “Make it Clear”: 5 Ways to Improve Your Water Quality

September 17, 2020/in Miscellaneous Plumbing/by raleigh plumbers

One of the biggest worries that many have these days is the purity and cleanliness of water. More specifically the water that is coming out of their home faucets and being drunk by one's own family. Likewise, whether watering plants, bathing, or really in any usage, you are always looking to Improve Your Water Quality.

In the following post, we will detail five ways in which you can do just that. Any of the methods below should leave you feeling safe in knowing that your family and you can enjoy a glass of water. Consequently, in taking any of these steps you should unquestionably be able to Improve Your Water Quality.

5 Simple Ways You Can Improve Your Water Quality

1- Test Your Water Quality

This should be an obvious choice for where to start when looking to Improve Your Water Quality. The easiest way to go about this task is to pick up a test kit.

These user-friendly kits can indicate for you any contaminants in your water. Likewise, it will tell you if the water is safe to use or if more is needed to Improve Your Water Quality. If the tests do find the water to be unsafe, you can consult with your friendly plumber at Poole's Plumbing. This way, you will know what additional steps you need to take to Improve Your Water Quality.

2- Boiling to Improve Your Water Quality

Yes, boiling will remove bacteria and harmful parasites and can make contaminated water safe to consume. However, if you need to boil your tap water, this is only a short-term resolution to your issue at hand.

That being said, if you are going to "boiling" route, you will want to first filter it through a clean cloth or coffee filter. Once filtered, bring the water to a rolling boil for at least a minute. Of note, though, is the fact that if you do need to boil your water, you should contact a water quality professional. They can then analyze and help you with finding a home filtration system.

3- Filtering and Purifying Your Water

Filtered water. Purified Water. Water filtration. Water purification. There are many ways to say these and when talking of trying to Improve Your Water Quality, you will hear them a lot. But do you know exactly what this means or entails? Let's take a look to be sure.

If you have installed a good water filtration system to your home, it will remove all sediment from your water. Likewise, if you have a water purification system to Improve Your Water Quality, it will remove chemicals, metals, and microorganisms from your water. A water filtration/purification system for the whole house will certainly protect you and your family from poor water quality.

However, if it is only certain taps in your home that are of concern, a filter for individual faucets may serve your purpose.

4- Get a Water Softener

When you conduct your initial water test, if it reveals your problem is minerals, a water softener can help. Installation of a water softener will Improve Your Water Quality, by removing iron, calcium, and magnesium.

Your move to install a water softener will not only provide safer and better-tasting water but can even help extend the life of your appliances, too.

5- Improve Your Water Quality by Taking Care of Your Pipes

Our fifth and final suggestion is another that may seem obvious but is certainly worth a reminder. By maintaining and keeping your pipes in good condition the chance of harmful chemicals and bacteria getting into your water supply is greatly lessened.

If you do notice damage to your pipes, contact us at Poole's Plumbing and we can get someone out to take a look and get you on the right path to Improve Your Water Quality.

To see more about the number one trusted name in Triangle are plumbers, Poole's Plumbing, visit poolesplumbing.com.

How Does Wake County Social Distancing Protocol Effect the Scheduling of Plumbing Services?

September 11, 2020/in Miscellaneous Plumbing/by raleigh plumbers

Since early March, many of you have seen your daily routine change significantly. Your commutes to work have turned into a "work at home" situation. Children are also at home for schooling. This results in a full home for you, seven days a week. With your full more often some apparatuses in your house will see an increase in usage. This includes all facets of your plumbing system. But, with the COVID-19 situation looming, it is reasonable that you wonder, "is my local plumber scheduling services while still following Wake County Social Distancing regulations?" The answer from Poole's Plumbing is a resounding YES!

To help set the minds of our customers at ease, we are here to assure you that Poole's Plumbing’s services you have grown to rely on in the past 20 years are fully operational. Likewise, we are taking every precaution to ensure that we rectify your plumbing problems as always. But, during anxious times, we have put a great emphasis on our customer’s safety as well.

Procedures Initiated by Poole's Plumbing to Ensure the Safety of the Customer and Our Staff

At Poole's Plumbing, much like you, we are "playing with a new set of rules" since this outbreak appeared. Our staff’s normal routine has been modified. This is to keep observant of Wake County Social Distancing regulations on service calls. However, we have also instituted many new "in-house" regulations to be followed by our employees. This will ensure that both client and staff are fully protected against exposure to COVID-19.

With your safety in mind, Poole's Plumbing, in accordance with Wake County Social Distancing protocol and those in Johnston County as well, are strictly enforcing our own guidelines too. It is mandated that our employees follow these guidelines at all times while on the job.

Poole's Plumbing's Required Daily Hygiene Habits

Employees must wash their hands often, using soap and water for at least 20 seconds. If soap and water are not available, alcohol-based hand sanitizer will be provided

Any unnecessary touching of the eyes, nose, or mouth with unwashed hands is prohibited.

All employees must stay away from and remain out of contact or near any sick persons

Coughing or sneezing is to be done into a tissue, which is to be immediately disposed of

Frequently touched surfaces or objects are to be cleaned and fully disinfected frequently

If employee feels sick, they must stay at home and seek appropriate medical care.

Poole's employees must avoid gatherings of more than 10 people. We ask they do not visit restaurants or bars unless adhering to Wake County Social Distancing regulations.
No air travel whatsoever is permitted.

In Addition to Following Wake County Social Distancing Regulations, What Other Safety Mandates Has Poole's Plumbing Implemented?

The above headline asks a very reasonable question. We feel keeping you safe when coming to give plumbing services is imperative. Thus, on top of following all Wake County Social Distancing regulations, we have initiated our own safety guidelines also.

The ambiguity of the current situation we aren’t taking lightly. We had to learn what steps can be taken to best ensure safety and cleanliness in defense of COVID-19 while providing plumbing service. Hence, in implementing the safety guidelines below, we followed the guidelines of the Centers for Disease Control and Prevention's (CDC).

Poole's Plumbing's Company Mandated Safety Procedures

Soap, water, and alcohol-based hand wipes are available throughout the workplace

An employee with any type of acute respiratory or illness symptoms must stay home. Symptoms of this type illness include coughing, shortness of breath, and similar traits. If an employee comes to work and becomes ill after arrival, they will have to be separate from all other staff members and sent home.

Staff members running a fever of 100.4 degrees Fahrenheit, must also stay home. They cannot return to work until they have been free of the fever for at least 24 hours.

Going Above and Beyond Wake County Social Distancing Protocol for You

On top of the regulations above, we still feel we could never be too careful of ensuring your safety. Thus, we personally are monitoring our employees daily. Employees follow these regulations daily.

Upon arrival at work, all service employees have their temperature taken

All employee uniforms are clean and fresh daily

Supervisors monitor all service technicians and helpers to ensure they are not showing any symptoms of COVID-19

All employees entering a customer’s home will wear a mask that covers both the nose and rubber gloves.

Prior to entering a customer home, we contact and verify that there are no COVID-19 symptoms present in that household.

No Matter the Situation, You Can Trust in Poole's

Poole's Plumbing appreciates the business and relationships we have forged across Wake and Johnston County in our 20-plus years of service. The same trust that we earned from you through our honesty and quality work, we want to emphasize that even in these uncertain times, you can still count on. Poole's Plumbing founder, Robert K. Poole assures you that "We take the health of our clients and employees very seriously."

Mr. Poole goes on to affirm that the company "Will continue to monitor the outbreak and update our guidelines appropriately." For more information on Poole's Plumbing or to contact us, visit poolesplumbing.com.

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Is There a “Correct” Hot Water Heater Temperature you Should be Set On?

August 21, 2020/in Miscellaneous Plumbing, Water Heaters/by raleigh plumbers

Sure, most everyone knows the function and importance of a properly functioning water heater. However, were you aware that your Water Heater Temperature if not properly set can cost you big on your energy bill? Likewise, if you set your Water Heater Temperature you could be short on hot water, or even worse.

In this post, we will examine and explain what Water Heater Temperature you will want to be at. We will detail the "when's and why's," and in doing so, help you to conserve both hot water and money.

Is There a "Recommended" Temperature I Should Know Of?!?!

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Being sure your temperature is not set too high can ensure little hands don't get a burn.

Considering that your water heater accounts for just under twenty percent of your home's energy, you should be familiar with Water Heater Temperature. If you are not, we will detail different factors you may not have thought of below.

One constant with Water Heater Temperature is it should not be set under 120 degrees. This not only ensures ample hot water but also prevents disease. Yes, disease, as stagnant water in a tank under 120 could grow bacteria. This could lead to a variety of illness issues, perhaps most dangerously, Legionella. Also, when at 120 degrees, you are low enough to eliminate scalding and stay efficient.

Factors to Consider for Water Heater Temperature Setting

Contrary to popular belief, the below recommendations have nothing to do with the type of plumbing that you have or materials your pipes are made from. Likewise, gas or electric does not play into our suggestions. Nor does your style, be it, a tankless or traditional style heater unit.

Different Temperatures and Why To Set Your Heater to Them or Why Not To

As noted, 120 degrees Fahrenheit is a temperature that will keep bacteria from growing and in many cases work just fine. However, there are reasons to set the temperature to numbers other than that as well.

Some of the specific temperature settings and reasons for these are below.

If you have a dishwasher at home without a "pre-heating" function. You will want to set Water Heater Temperature to 140 degrees
Likewise, if you have a weak immune system or respiratory disease, you also want the dial at 140 degrees
In a home with either elderly or very young occupants, it may be best to set the Water Heater Temperature to 120. At babycenter.com, it explains. "It takes just two seconds for a child to receive third-degree burns from water that is 150 degrees and five seconds if it is 140 degrees." Many units leave a store set to these temperatures, so be careful.

Is There a Difference in Setting that Depends on the Number of People in a Household?

In short answer form, yes, this certainly can factor into your decision. Take for example a situation in which someone lives by themselves. Since the demand for hot water is less, these individuals may opt to keep the Water Heater Temperature down. On the contrary, those in a larger household, have a larger demand for a higher amount of hot water. In this situation, they may choose a slightly higher Water Heater Temperature.

Basically, to save on your energy costs through Water Heater Temperature settings, figure that every ten degrees less you set the water to will save 3-5 percent on your bill.

Poole's Plumbing Can Answer Your Water Heater Temperature Questions

While this all seems a real easy process to read, we know sometimes things such as temperature selection can be more complicated. The number one name in Raleigh area water heater experts, Poole's Plumbing will assist you with any further questions or work you need help with on yours. To contact us, visit our website at poolesplumbing.com.

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What to Look for When the Dishwasher is not Draining

August 14, 2020/in Miscellaneous Plumbing/by raleigh plumbers

We have all had it happen before. You fill the racks up, set the correct cycle, and clean dishes are on the way. Right? Well, usually. However, what about when the cycle ends, and you open the door, and Your Dishwasher is not Draining?

A valid question for sure, and one that can have several different answers. One thing is for certain though. That is when Your Dishwasher is not Draining, the issue is not going to just go away or resolve itself. You have to either first, figure out and fix the problem on your own. If that is not possible, then you are going to have to have a professional look at the issue. Either way, in this post, we will address the reasons for which Your Dishwasher is not Draining. Likewise, we will give you pointers on what to do in troubleshooting this issue.

Oh No! Standing Water! The Dishwasher Must be Clogged...Right?

Buildup and residue can clog a filter in. your dishwasher causing a backup.

As you can probably tell from the headline above, the first thing you should do is identify whether or not your clog is actually in the dishwasher. So, your first clue that there is any issue will be standing water in the unit upon the completion of a washing cycle. But, to be sure it is the dishwasher that is your drainage issue, begin by checking other drains in the home.

If once you begin this check, you discover another kitchen or bathroom drain is the problem, then you are facing a larger plumbing system issue. If this happens, you should call us, the professionals at Poole's Plumbing, right away. However, in the case that the other drains are working fine, then we can isolate the fact that your Dishwasher is not Draining to something in the unit.

Your Dishwasher is not Draining, let's Troubleshoot the Problem

Ok, so eliminating the chance that your Dishwasher is not Draining due to a larger plumbing issue is a good thing. So, we have four different things for you to check on within the dishwasher.Basically, one of the following four problems below, once one is identified, you should be able to rectify the issue. Simply look inside your dishwasher to verify which of these is the problem.

Some type of visible obstruction at the bottom of your dishwasher.
The filter in your dishwasher has become too dirty to allow drainage
A disconnected or clogged drain filter
The drain valve bracket has become worn out

The Problem is Identified...Now for the Easy Fix!

In the case of any of the above issues being discovered, you should have a fairly easy fix. Depending on which of these four you have found to be the problem, the simple solutions below will rectify the fact that your Dishwasher is not Draining.

If you found a visible obstruction or debris, remove it and dispose of it properly
In case, the filter is the problem, clean or clear it off
To clear any clogs you have found, simply blow throw the drain hose. Obviously, if it is seen that this has come disconnected, reconnect the hose.
Lastly. if the issue is with the valve bracket, replace it with a new one.

What If I am Still Not Sure Why my Dishwasher is not Draining?

Now, usually, one of these items is going to lead to the resolution of to the fact that your Dishwasher is not Draining. That being said, sometimes, the problem is more complex. Much as we advise above in the case you discover a clog elsewhere, it’s time to call for help.

The most trusted name in Raleigh area plumbers, Poole's Plumbing is just a call email contact away. We will identify the issue and have your dishwasher and your kitchen back up and running in no time.

To contact us at Poole's Plumbing, visit poolesplumbing.com.