Plumbing News and Tips for Homeowners in the Raleigh NC Area, New Product Reviews, Water Heaters and Tankless water heater advice from local certified plumbers.
With several models of High Efficiency Toilets to choose from, the most trusted name in Raleigh NC plumbers, Poole’s Plumbing can deliver exactly the water conservation that you have been looking for with the installation of a Sterling “Dual Force” toilet.
Providing an unparalleled combination of water conservation and exceptional performance, the “Dual Force” technology of Sterling’s High Efficiency Toilets is exactly what you may be looking for in trying to keep the water usage down in your bathroom, while still getting the quality, look, and comfort you’ve come to know from any Kohler brand bathroom appliances.
Offering two separate models with its revolutionary “Dual Force” features, the Karsten and the Rockton, Sterling gives you the option on both of either having a round front or elongated bowl.
The Karsten model, is described at sterlingplumbing.com, saying that this model “excels at saving water without compromising tremendous bulk flushing capabilities.” Continuing on to speak of its stylish design, it explains, “The contemporary style of Karsten makes this toilet a perfect choice for baths inspired by sleek, streamlined decorating schemes.”
The website likewise speaks the praises of the Rockton model High Efficiency Toilets, complimenting this model for its “unprecedented water conservation and reliable performance” as well. As with the aforementioned model the Rockton also offers consumers a great design that “with a clean and understated aesthetic…compliments any bathroom décor.”
Both of these “Dual Force” High Efficiency Toilets are very user friendly and simple to operate. Utilizing a two-button actuator that is integrated into the id of the tank these High Efficiency Toilets flush either 1.6 gallons or .8 gallon. The .8 gallon “Dual Flush” option is for light waste or liquid is estimated to save the average household up to 25,000 gallons of water per year, while in being assisted by a flapperless valve and a large trapway for the removal of bulk waste in a single flush, the 1.6 gallon setting completely eliminates water being wasted by needing to repeatedly flush.
The most trusted name in Raleigh NC plumbers, Poole’s Plumbing, can offer you tips on water conservation in addition to installing your new High Efficiency Toilets like the Sterling models detailed above. For more details on “Dual Force Technology” and all the other great Sterling products, visit www.sterlingplumbing.com.
https://www.poolesplumbing.com/wp-content/uploads/High-Efficiency-Toilets-Pooles-Plumbing.jpg533800raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2016-01-04 15:44:302022-10-13 12:35:38Conservation is Just a Flush Away with Sterling’s High Efficiency Toilets
With the Raleigh plumbing experts at Poole’s Plumbing specializing in installation, and manufacturers using the technology they are afforded for continuous innovations to the always economically sound Tankless Water Heater models, many of the question marks that consumers have had when deciding upon a new unit are slowly being erased.
As discussed in a recent article published by Consumer Reports, despite the obvious upside in switching to a Tankless Water Heater, when the units were first introduced, did give customers a few reasons to debate whether or not to stick wit their conventional model water heater. However, as time has passed, many of the major producers of the Tankless Water Heater have worked to consistently improve the technology in the units, addressing the three main issues below over the course of the past seven years that make the switch to a Tankless Water Heater in many cases today a much less uncertain move.
Issue 1: Expensive and Complicated Installation Process
How it’s improved: Manufacturers have addressed the installation process issues by improving upon the design of the Tankless Water Heater and making the switch from tanked to tankless an easier process. For example, in the Noritz tankless models the input and output waterlines have been moved to the top of the unit, much like the tanked units, to make a much smoother transition on a change out. The addition of a flexible exhaust pipe and a proprietary adaptor also make connecting to ductwork far easier than the standard PVC piping.
Issue 2: Inconsistency in Temperature
How it’s improved: One of the initial worries with a Tankless Water Heater was what many refer to as the “Cold Water Sandwich,” or inconsistency in temperature. Manufacturers have for the most part completely rectified this issue, as in the case with Rinnai models, where a circulation pump has been added to guarantee that water comes out hot and stays that way for the duration of its usage. Some units have even evolved to include a buffer tank that stores a backup supply of hot water.
Issue 3: Need for Constant Maintenance
How it’s improved: A major issue many that chose the Tankless Water Heater seemed to run into initially was a need for constant maintenance to their model due to scale buildup. This could restrict water flow, decrease efficiency, and eventually damage the units. With major companies adding isolation valves to their models, the descaling process and routine maintenance has been made far easier.
Whether you need a new unit, or are just interested in the possibility of exploring whether a Tankless Water Heater is the right fit for you, the specialists at Poole’s Plumbing can bring you the knowledge and know how to help you make this decision.
https://www.poolesplumbing.com/wp-content/uploads/eztrangle_L.png819530raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2015-11-27 15:28:422022-10-13 12:34:38Improvements and Innovations Making Choice to go with a Tankless Water Heater an Easy One
With the temperature in the area beginning to drop as the fall months wind down and the cold of winter approaches, the most trusted Raleigh NC Plumbers at Poole’s Plumbing have some tips that can help you to not only conserve but also to be sure to avoid issues that are somewhat common in the colder weather.
Some of the more frequent plumbing issues that come about in the winter months are running out of or having no hot water for showers, flooding, leaks, broken radiators, and frozen or cracked pipes. In this first of two parts on avoiding winter plumbing issues, you can follow the easy tips listed below by the Raleigh NC Plumbers at Poole’s, to help avoid and at minimum make these problems less likely to occur as the temperature outside drops.
Clogged Drain Prevention
There are a few ways to help avoid your drains getting clogged and thus avoid extra strain on them as the winter months bring about the possibility of freezing. The first way is to treat your tub and sink drains using a mixture that can easily be made at home on a regular basis. Use 1 cup of baking soda, mixed with 1 cup of salt, and a ¼ cup of cream of tartar. Follow this mixture by pouring two cups of boiling water in each drain. Another thing to remember in keeping drains unclogged, especially around the holidays with all the extra cooking around the house is to avoid the dumping of any oils and grease or stringy object down your drain or into the garbage disposal. Likewise, run cold water through the disposal for 15-20 second both before and after using it and always turn it on before putting any food or debris in.
Insulate your Pipes
Using foam padding sleeves or insulation tape, this is a simple way to help avoid both your hot and cold water pipes from freezing up. Using a space heater that is set at a safe distance from any exposed fixtures or pipes to keep them warm is another way to avoid them from freezing up. Also, check basement and not often used pipes throughout your home regularly for ice or frost accumulation once the temperature has hit freezing to be sure they have not started cracking.
Running Water
This one is very simple. Be sure to run water from all valves and spigots in your home regularly throughout the winter. Especially in the case of those not used so often, this can avoid the issue of them freezing up.
Unattach Outdoor Hoses
Remember to unattach garden hoses that are outdoors before the temperature drops to freezing levels. Also, be certain to drain any residual water from the outside spigots and hoses and close the shut-off valve on any pipes leading to these.
Spreading out Showers
This is somewhat self explanatory, but having at least 10-15 minutes between showers helps to maintain proper pressure and consistent hot water levels. When the temperature outside drops, you may want to increase the temperature level on your water heater as well, but never put it higher than 125 degrees Fahrenheit.
These simple tips from the Raleigh NC Plumbers at Poole’s Plumbing are ones that you can do personally in your own home to help stay away from plumbing issues and possible disaster this upcoming winter. In the follow up to this post, we will continue to discuss how to protect your pipes as the cold weather hits, in addition to the steps to take in the case that your pipes do freeze, burst, or crack this winter. To view that post, check back here to the blog section at www.poolesplumbing.com.
https://www.poolesplumbing.com/wp-content/uploads/FrozenPipe.jpg501800raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2015-11-05 09:14:442022-10-13 12:35:35Tips from the most trusted Raleigh NC Plumbers to Avoid Winter Plumbing Issues
Gain a Fresh Perspective— Friday, September 11-Sunday, September 13, 2015 at Booth 519
Stop by and visit the Raleigh Plumbing professionals at Poole’s Plumbing and get some helpful tips and ideas, see all the newest products, and get some fantastic deals at the “Fall Downtown Raleigh Home Show.” Find Poole’s at Booth 519, right in the center of the main showroom at Raleigh’s Biggest Home Show Event of the season.
Fall Downtown Raleigh Home Show
Friday, September 11th-Sunday, September 13th
Raleigh Convention Center
500 South Salisbury Street, Raleigh Visit Poole’s Plumbing at Booth 519
Join the Raleigh plumbing experts from Poole’s Plumbing alongside top professionals from all fields representing local, regional, and national companies in all areas of remodeling, home improvement, outdoor, and design. For three days, come experience, compare, and purchase the latest and most innovative products and services offered for the home and garden. With professionals and experts in a variety of fields representing the top local, regional, and national companies, you won’t want to miss the Triangle area’s Biggest Home and Garden Event of the season.
Celebrity appearances will be made throughout the weekend at the Home Show, as the host of the popular PBS series, “This Old House,” Kevin O’Connor will be at the show on Friday and Saturday, and the 2015 Home and Garden Trendsetter of the year, “the Diva of DIY,” Leanne Lee, of the DIY Network, appears on all three days.
In addition to over 200 exhibitors to be on hand at this year’s Fall Home Show, there are several demonstrations and special attractions you won’t want to miss, including:
THE ULTIMATE TREE HOUSE
Certainly not the treehouse you remember from your childhood, you don’t even have to be outside to take a walk through this impressive feature designed by RB Landscaping.
DRAB TO FAB
The Go Girl Shoppe will be showing you how to turn “flea market finds” or old items found in your home from “Drab to Fab” as they are showcased both before and after the transformation.
OUTDOOR OASIS
Giving you a glimpse of the creative design that has made them one of Raleigh’s premier landscapers for over a decade, Luxury Living Scapes Inc. the “Outdoor Oasis” will be built inside the convention center in aisle 100 of the show. GARDEN MARKET
Flowers, plants, and another unique home décor will be available in the Garden Market. You can’t miss the spectacular presentation of The Flower Pot, which will be located in the lobby of the convention center.
HERO DAY
A special thanks to “the troops,” as on Friday, September 11, all active and retired military personnel get into the show for FREE.
https://www.poolesplumbing.com/wp-content/uploads/pp-2015-fall-home-show.jpg436600raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2015-09-09 12:15:152022-10-13 12:35:36Visit Poole’s Plumbing at the 2015 Fall Downtown Raleigh Home Show
Before picking up the phone to call your Raleigh Emergency Plumbers at Poole’s Plumbing, it is a wise decision to become more familiar with your homes’ main water shut off valve, where it may be located and how to turn it off.
If a plumbing emergency occurs, such as a broken water pipe or even an overflowing toilet that is sending water rushing across your floor, it is best to know where your main water shut off valve is, rather than figure it out as the water continues to flow freely across the floors of your home. While sinks and toilets do have their own valves, they can stick and in that case you still would need to locate the main to stop the flooding.
The location of your main water valve can depend on where you live, actually. Usually, in southern locations like this area, the valve is located outside of the home. In most cases, it will be toward the front of the house and near an outdoor hose faucet. However, it should be noted that in some cases the valve is located inside the homes’ meter box. If this is the case, making sure to have the key to that box in an emergency situation is a must.
Equally as important as finding where in your house the main water shut off valve is, is knowing how to actually shut it off. Most off these can simply be turned off by hand, while other could require a wrench, but either way always remember to turn the valve to the right to turn them off.
Making sure that everyone in the family, including the little ones, know where the valve is and how to turn it off correctly is a good way to avoid an unexpected plumbing catastrophe. Keeping the number or even a business card from your Raleigh Emergency Plumbers at Poole’s Plumbing near the valve so once it is shut off in case assistance or repairs are needed is also a good idea for the times when you may not be home and there is an emergency situation.
https://www.poolesplumbing.com/wp-content/uploads/main-water-shut-off-valve-Pooles-Plumbing.jpg532800raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2015-06-30 09:00:272022-10-13 12:14:47Get to Know your Main Water Shut Off Valve even before Calling Your Raleigh Emergency Plumbers
When most people think of their toilet, the words “germ free” and “clean” may not be exactly the first terms that come to mind. However, with the latest toilet innovations in American Standard‘s products available through the trusted professional Raleigh Plumbers, Poole’s Plumbing, that is exactly what you can get.
Possibly the most innovative of the features that the professional Raleigh Plumbers at Poole’s Plumbing can bring to your bathroom in a new American Standard toilet are the models featuring their “ActiVate Touchless Flush Technology.” Advertised as a “germ free, no- touch flush,” the toilets featuring this technology have a system powered by 4 AA batteries that are warrantied for up to two years based on an average of 12 flushes or less per day. With a sensor located on the upper right side of the toilet, there is literally no contact needed to be made in order to flush your unit. For convenience and as a backup, there is also a button that would allow you to manually flush the toilet as well. Another great feature to the “ActiVate” models is a power-off mode, that allows you to turn the sensor completely off for easy cleaning without having to worry about unwanted flushes .
American Standard has also raised the bar in keeping your toilet bowl clean with the introduction of its “VorMax” Flush technology. Basically, the “VorMax” technology has reinvented the way that your toilet is cleaned, by taking away the rim holes around the inside of the bowl that conventionally have produced the water during a flush. In its place is just one high powered stream of water that self scrubs your entire bowl from top to bottom, without you even having to raise a finger or a brush. The “VorMax” jet stream even cleans the difficult to reach spots in your bowl that has given people fits in cleaning for years upon years.
These are just a few of the cutting edge technological advances in the latest products from American Standard that can be installed to your bathroom by the professional Raleigh Plumbers at Poole’s Plumbing. To see more on the full line of their newest products, go to www.americanstandard-us.com.
https://www.poolesplumbing.com/wp-content/uploads/activate-innovations.jpg590800raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2015-06-02 10:00:472022-10-13 12:34:38Germ Free and Flushing Clean: American Standard’s New Toilet Innovations from the professional Raleigh Plumbers at Poole’s
One of the many energy conserving methods that the Raleigh plumbers at Poole’s Plumbing can help you to achieve is through their installation of low flow shower heads, which can help to cut your costs, while still giving you the comfort in a shower head and pressure levels you desire on any of these fixtures you may choose.
With the low flow showerheads, for the maximum in water efficiency, it is recommended to choose a fixture with a flow rate of less than 2.5 gpm. Many older showerheads, whether they are aerating, which mixes air with water or laminar-flow, which form individual streams of water had flow rates more than twice that recommended figure. With the low flow heads being able to be had at $10-20 for some of the units, it is worth looking into, as they can save you on your water costs by an estimated 25-60 percent.
Energy.gov offers several tips on how to decide if your shower head is costing you too much, suggesting a quick and simple, three step test to determine if a switch to low flow would be worth your while. First, they suggest you simply place a bucket, which is marked in gallon increments under the shower head. Next, simply turn on the shower at the normal water pressure you use. Lastly, time how many seconds it takes to reach that one gallon mark. The site goes on to explain that if it takes less than 20 seconds to reach the one gallon mark that you could stand to save money on water costs with the switch to a low flow shower head.
If conserving water, cutting costs and saving energy is something you are looking to do, this is just one of the many ways that the Raleigh plumbers at Poole’s can start you on your way to lowering those water bills.
https://www.poolesplumbing.com/wp-content/uploads/showers.jpg296800raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2015-04-30 09:00:412022-10-13 12:35:38Raleigh plumbers will help you “Lower the Flow”
The expert Raleigh NC plumbers at Poole’s Plumbing specialize in water heater installation, offering you the latest technology in the field from the best names in the industry, including State Water Heaters, who with their iCOMM Elite models give you the latest in innovative Water Heater technology. The iCOM Elite featurs an interactive remote monitoring system unique to the State brand units. According to their website, “It’s the latest technology in commercial water heating that allows you to interact with, privately manage, and monitor your State water heaters or boilers from anywhere in the world via the internet.”OMM Elite features an interactive remote monitoring system unique to the State brand units.
According to their website, “It’s the latest technology in commercial water heating that allows you to interact with, privately manage, and monitor your State water heaters or boilers from anywhere in the world via the internet.”
A few of the innovations the iCOMM Elite afford to you as a customer are the ability to access current and historical water heater data, monitor “live” water heater status using a web browser, respond instantly to leak detection notifications, manage fault alerts sent by text or email, and monitor your fleet of water heaters from anywhere you night be.
For more information on the iComm Elite and all the latest products available through the Raleigh NC plumbers at Poole’s Plumbing you can check out the State website at www.stateconnect.com.
https://www.poolesplumbing.com/wp-content/uploads/state-water-heaters-wifi-e1422463695905.jpg534800raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2015-01-28 11:00:042022-10-13 12:34:38Water Heater technology : The future has arrived with iCOMM Elite
Poole’s Plumbing’s use of the innovative Hydro-Jett Clear & Clean service to annihilate stoppages in residential and commercial drains is a leap forward for the industry. The Hydro-Jett service blasts through built-up soap scum, sediment, sand, scale, grease, mineral, leaves, hair and roots via powerful, 3500 PSI streams of water directed at different angles. How exactly though does this procedure stack up against more traditional cabling/“rooting” services such as the Cabling-Clear & Flow Service offered by Poole’s, and what are the specific advantages?
With a traditional cable clear service, a rotating cable equipped with a cutting head is mechanically fed down into the drain pipe. The cable’s cutting head moves through the drain stoppage, cutting until the stoppage has been cleared. Poole’s uses our attached video camera equipment to ensure the stoppage is cleared; however, build-up does remain around the walls of the drain pipe in question, and a warranty on the rooter machine service is not provided.
Poole’s new Hydro-Jett Clear & Clean service harnesses the power of water to not only cut a hole in the build-up, but to forcefully blast the walls of the pipe clean, removing all of the gunk inside the drain pipe instead of just a portion. The Hydro-Jett doesn’t just remove the stoppage, it cleans the entire pipe, whether it’s located at an apartment complex or is a commercial grease drain at a restaurant.
The Hydro-Jett isn’t a short term fix. Instead, it’s a compete solution that leaves the pipe in a nearly new condition. Poole’s is so confident in the power of this solution that unlike the Cabling-Clear & Flow Service, we offer a 90 day warranty on your line, guaranteeing it’s clear from stoppages for at least three months.
https://www.poolesplumbing.com/wp-content/uploads/commerical-kitchen-drain.jpg403605raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2014-03-19 10:12:382022-10-13 12:25:28Hydro-Jett Clear & Clean versus Cabling-Clear & Flow Service
Poole’s Plumbing has prided itself on its friendly, full-service drain cleaning and sewer clearing offerings for more than a decade, and we’re happy to announce the availability of our new Hydro-Jett Clear & Clean Service, a more thorough and complete fix for both residential garbage disposals and commercial drain stoppages.
Unlike conventional cable or “rooter” machines which only target the immediate stoppage in your drain, our Hydro-Jett system utilizes high pressure water jets at 3500 PSI to thoroughly clean the walls of the pipe, removing far more of the debris in your water and sewer lines and preventing leftover build-up from creating another stoppage by simply eliminating it altogether. This system doesn’t “poke” a hole in the stoppage like previous systems — it literally blasts away the problem.
How does the Hydro-Jett Clean & Clear Service offer such a complete, efficient solution? The jetting system’s spinning streams attack sediment, scale, soap scum, leaves, grease, hair and even roots at a variety of angles, and are so powerful they can cut through a 2×4 piece of wood in approximately 30 seconds! This power is used efficiently and responsibly, because unlike cable machines, your pavement and landscaping don’t need to be dug up or disturbed during the process. No more sewer cables and no more messy removal of clogged sewer pipes.
The Hydro-Jett system is so advanced that Poole’s recommends its use for everything from apartment complex clean-up to tearing through grease and oil in restaurant drains, and because of the manner in which the high-powered jets attack the gunk and build-up around the walls of the pipes, we’re offering a 90-day warranty with each cleaning. Oh, and as always, you’ll never pay extra for our camera. Interested in learning more about our innovative Hydro-Jett Clear & Clean Service? Visit our Hydro-Jett page to learn more.
By Kristen Bosse
Please describe a little bit about your company and the services you offer?
Poole’s Plumbing, Inc. is a fully licensed and insured residential and commercial Raleigh plumbing contracting company created in 1999 by Robert K. Poole. With two men, a truck, and a dream, Robert started this journey by doing new construction and renovation work. By 2007, Poole’s Plumbing had 60+ employees and plumbed approximately 1,300 new homes per year. Poole’s Plumbing, Inc. maintains a client portfolio that includes some of the largest national tract home building companies as well as some of the most well-respected custom home builders in the triangle area. We offer full-service turn-key new construction, remodeling, & repair services. The moral/ethical position of Poole’s Plumbing is to create an environment of Honesty and Integrity and to maintain a high level of service without compromising quality or craftsmanship. Our desired public image is “plumbing done right the first time” at the best possible cost.
What is your position at Poole’s Plumbing?Robert (Bob) K. Poole Owner/President
What are the dangers of hard water?
Hard water, unlike softened water, features a buildup of mineral content. This buildup usually consists of magnesium and calcium ions as well as a collection of other dissolved compounds. This high mineral count in hard water leads to a number of potential negative effects.
Film. Hard water affects the quality of your shower or bath. Hard water and soap can make removing body cleansers more difficult, leaving a film on your skin called soap curd. Soap curd is responsible for dull looking hair and can also cause irritation to your skin. Further, soap curd collects as a film on shower walls and along with your bathtub.
Washing Problems. Other problems can occur when washing dishes or clothing as a result of hard water. Hard water often makes clothes feel rougher and more irritable following a wash than they may normally due to the mineral density of the water. Hard water can also cause your clothes to wear out more quickly over repeated washes. These same minerals in hard water also leave a residue when washing dishes, making it more difficult to clean your plates, cups, and utensils in just one normal wash.
Efficiency and Limescale. Hard water can impact the efficiency of hot water heaters. There is a greater amount of sediment in hard water, and this can build up inside water heaters and make it more difficult for the device to heat the water. This causes a greater amount of energy usage, leading to higher energy bills over time. Additionally, other appliances that are used to heat water can become clogged with minerals that are found in abundance in hard water. This limescale buildup will also cause the devices in question to suffer from poor energy usage.
How do I know if it is time to receive maintenance on my water heater?
Performing maintenance on your water heater is highly unlikely to be on the top of your weekend to-do list, but proper maintenance at critical junctures in the life of your water heater can often save the headache of complete replacement- not to mention spare you the task of some serious water cleanup.
Signs your water heater is “under the weather”:
• Water coming from the heater that appears rusty or brown is typically an indicator of impending water heater failure. Similarly, if the water smells unusual or “metallic” it is another giveaway that your water heater has seen better days. Check the water emerging from your water heater and determine whether its quality has been affected in the aforementioned ways. If you’re wary of tasting the water, a sniff test should suffice.
• Sediment within your water heater’s water is another indicator your heater’s condition is rapidly deteriorating. This often occurs from mineral build up over time on the bottom of the heater’s tank.
• Loud pops coming from your water heater are not normal. Also, be sure to monitor for any sounds that crop up that did not previously emanate from the device. Such sounds should be treated as anomalies and may be a symptom of the aforementioned mineral buildup. This buildup will usually lead to failure in the short-term.
• A symptom of internal water heater failures is leaking water. If water begins noticeably leaking from your heater, disconnect the unit and consider immediate replacement. Do not hesitate to replace your heater in the event of leaking water, as any delay will likely lead not only to a cessation in its operation but also a serious mess that can impact other aspects of your home’s interior, causing associated repair costs to spiral upward.
What areas of my home should I look out for when it comes to plumbing issues?
Plumbing runs throughout the entirety of your home, and where there is plumbing, the potential for plumbing problems arises. The four main areas of the house that often encounter plumbing issues include the kitchen, bathroom, hot water heater and septic system. A licensed plumber provides professional service that can extend the life of your home’s plumbing system.
Kitchen: As one of the most used areas of the home, the kitchen plumbing sees a great deal of wear and tear every single day. This includes everything from leaky faucets to busted pipes. Appliances, such as dishwashers and ice-makers, can pose all kinds of threats that may not be noticed until water damage has already occurred. Keeping up with regular maintenance and repairs is critical to preventing such disasters. Always have a licensed plumber do renovation, remodel and repair work to ensure that the job is done right the first time.
Bathroom: As another commonly used room that is full of pipes and fixtures, plumbers often get called upon to service this area of the home. Clogged drains and toilets are among the more minor repairs. However, small problems can grow into larger ones posing a new set of problems, such as mold and mildew.
Hot Water Heaters: This metal tank cycles through a large amount of water each day and is rather prone to leaks due to corrosion over time. Six to eight years is the general lifespan before the unit begins to deteriorate or experience electrical problems. Even things as simple as the heating element or thermostat can wear out rather quickly. If extensive repairs are needed, consider installing a tankless or solar water heater as a replacement.
Septic System: This crucial but often overlooked component is responsible for carting waste products away from your home. Regular maintenance is essential, and a licensed plumber can inspect the system as needed. Repairs and remodeling projects serve as a perfect opportunity for your plumber to assess the overall function of your septic system.
Please describe a water softener and how it works.
Water softeners perform an “ion swap” procedure within the water in order to achieve softening. The harmful excess calcium and magnesium ions that create water hardness are swapped out with sodium ions, restoring the quality of the water. Sodium most often works for this purpose because sodium “plays nice” with soap and doesn’t react poorly when other elements are introduced. Generally, the amount of sodium that accumulates within your water as a result of this softening process is of no concern and lies far below the FDA’s “very low sodium” classification.
How Ion Swapping Works: A tank full of negatively charged polystyrene beads are bonded to the positively charged sodium ions. The sodium ions “swap” with the harmful magnesium and calcium ions as the water rushes by the beads. Eventually and after numerous cycles however, the sodium within the polystyrene beads is completely replaced by the calcium and magnesium, and the water softening unit can no longer perform its duties without a regeneration cycle. Salt is added back into the water softener to begin this cycle, and the beads are soaked in this solution of salt and water. The beads are regenerated with the proper levels of sodium and any excess solution flows out of the water softener through a drainpipe.
While most home water softeners utilize polystyrene beads, not all determine when it’s necessary to regenerate in the same way. Some water softeners utilize a mechanical water meter that begins the regeneration cycle only when the ratio of existing water to sodium requires activation. Other water softeners operate on a regular, timed schedule due to electric timers, and some instead simply use a computer that begins the regeneration cycle when it deems enough water use has transpired.
What are the advantages/disadvantages to tankless water heater systems?
Traditional water heaters consume large amounts of electricity or natural gas and can only supply enough hot water for two or three showers. Because of these issues, many energy conscious homeowners are making the switch to tankless water heaters to save money and avoid headaches.
• Unlimited Hot Water: With a tankless water heater, you will enjoy an unlimited supply of hot water. Instead of heating dozens of gallons of water in a large tank and maintaining it at a certain temperature, a tankless water heater simply heats water as it passes through the heating elements. You’ll receive water at your desired temperature within seconds, and you could leave the hot water running for a whole week without running out.
• Size: A water heater tank can fill up an entire closet by itself, which limits where it can be placed in the house. A tankless water heater is small by comparison, often measuring as tiny as two cubic feet. Because it doesn’t store water, it is lightweight and can easily be mounted to the wall. Even if you place it inside of a closet, you will still be able to use most of the closet for storage however it must be placed on an outside wall so that it can be properly vented to the outside.
• Energy Savings: Tankless water heaters are incredibly energy efficient. Although they can use 15 to 30 kW of electricity, they actually end up using less energy than water heat tanks. Remember that tankless water heater only turns on when you need them, but water heater tanks can take hours to warm 50 gallons of water to the target temperature.
Manufacturing processes have improved over the past few years as tankless water heaters have become more popular, and they now cost little more than some traditional models. However, the energy savings will quickly make up for any extra installation costs. Depending on your family’s hot water usage, you will save 25 to 40 percent off of your hot water heating costs every year.
Disadvantages: The only disadvantage that we could see is that if you lose power, you will have no hot water. But then again you could invest in a whole house generator to solve that problem.
What’s the best way for people to get in contact with you?
https://www.poolesplumbing.com/wp-content/uploads/raleigh-plumber-interview-e1386965751691.jpg392605raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2013-12-13 14:20:242022-10-13 12:35:36Knowing When Your Water Heater Needs Replacement: An Interview with Poole’s Plumbing
Low-flow shower heads have been near the forefront of home water conservation efforts for some time now, and it’s no surprise as 20-25% of all household water usage comes from showering. Unlike earlier models of low-flow shower heads, newer models utilize a smarter design with smaller water apertures that allow these devices to provide adequate water volume while still fulfilling their purpose of using less water. These new low-flower shower heads provide clear benefits:
Water Usage. Low-flow shower heads provide the obvious benefit of water conservation, something the Environmental Protection Agency has near the top of its list (See: WaterSense program here: http://www.epa.gov/watersense/index.html). Regardless of one’s opinion of the environment, water conservation also helps homeowners directly. Low-flow shower heads have been found to drop overall household water usage by as much as 40% — if not more. Aside from the nobility of conserving so much water, the tangible benefits on your wallet will be felt with each monthly water bill. Newer, non-low-flow shower heads disperse at least 2.5 gallons of water a minute. Low-flow shower heads gently produce 2 gallons or less a minute, while older shower heads actually put out as much as 5 to 8 gallons per minute.
Energy Usage. Running your shower also consumes energy. Use of a low-flow shower head will also cut down on your monthly energy usage thanks to the decrease in monthly water usage, as water requires energy to be heated. Fewer gallons of heated water mean greater savings on energy costs.
Carbon-dioxide Emissions. Lower energy usage with low-flow shower heads also leads to lower CO2 (carbon-dioxide) emissions.
https://www.poolesplumbing.com/wp-content/uploads/low-flow-shower-head-benefits.jpg404605raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2013-08-26 12:17:342022-10-13 12:19:35What Are the Benefits of Using a Low-Flow Shower Head?
The advantages of a dual flush toilet versus a conventional toilet can be summed up concisely: Environmental impact, cost savings and upkeep.
Environmental Impact. Dual flush toilets bear their namesake because of the two (dual) setting mechanism that drives their operation. This two setting mechanism is usually a button or a lever on the toilet that allows you to flush either a low volume flush or a high volume flush. Low volume flushes are designed for liquid waste, while high volume flushes are designed for solid waste. Unlike standard toilets designed with only one flushing option, the low volume flush of dual flush toilets allows for the conservation of water when using the liquid waste setting. As such, dual flush toilets are high efficiency toilets (HET) and are in compliance with the National Energy Policy Act of 1994, using no more than 1.6 gallons per flush (gpf) compared to older toilet models that use as much as 3.5 to 5 gpf. Lower volume flushes on new dual flush toilets do not use more than 1.1 gpf.
Cost Savings. A dual flush toilet drives lower water usage in your home, thereby saving money on your monthly water bill. The Environmental Protection Agency (EPA) estimates that 4,000 gallons of water can be saved annually in a residential household that employs dual flush toilets.
Low Upkeep. Older, “one flush” toilets simply use a pressure siphoning system to dispose of waste. Dual flush toilets are generally designed to utilize gravity to dispose of waste down a large trapway. This design typically cuts down on clogging and saves you the headache of an undesirable plunging expedition.
The advantages of a dual flush toilet versus a conventional toilet can be summed up concisely: Environmental impact, cost savings and upkeep.
Environmental Impact. Dual flush toilets bear their namesake because of the two (dual) setting mechanism that drives their operation. This two setting mechanism is usually a button or a lever on the toilet that allows you to flush either a low volume flush or a high volume flush. Low volume flushes are designed for liquid waste, while high volume flushes are designed for solid waste. Unlike standard toilets designed with only one flushing option, the low volume flush of dual flush toilets allows for the conservation of water when using the liquid waste setting. As such, dual flush toilets are high efficiency toilets (HET) and are in compliance with the National Energy Policy Act of 1994, using no more than 1.6 gallons per flush (gpf) compared to older toilet models that use as much as 3.5 to 5 gpf. Lower volume flushes on new dual flush toilets do not use more than 1.1 gpf.
Cost Savings. A dual flush toilet drives lower water usage in your home, thereby saving money on your monthly water bill. The Environmental Protection Agency (EPA) estimates that 4,000 gallons of water can be saved annually in a residential household that employs dual flush toilets.
Low Upkeep. Older, “one flush” toilets simply use a pressure siphoning system to dispose of waste. Dual flush toilets are generally designed to utilize gravity to dispose of waste down a large trapway. This design typically cuts down on clogging and saves you the headache of an undesirable plunging expedition.
The Arbor with MotionSense kitchen faucet from Moen is designed with ease of use and water conservation in mind thanks to its MotionSense technology. The MotionSense faucet head senses your hands via the ready sensor at the base of the faucet and activates water flow automatically, allowing a hands-free control that pays dividends when using soap and lathering up. Water flow doesn’t begin until the lathering process is complete, and soap and water spots stay off the faucet thanks to the hands-free control. Common, everyday kitchen tasks are made easier and more efficient with a MotionSense faucet installed. Additionally, the faucet’s sensor combined with its eco performance design minimizes water use and helps cut down on yearly water bills.
The chrome finish of the Arbor with MotionSense kitchen faucet blends well with any interior decor, and the one-handle lever design further simplifies the faucet by allowing for one-handed manual adjustment of the water stream. The slick design of the pull-downspout allows for a movable, adjustable spray head that’s ideal for cleaning pots and pans.
Moen’s MotionSense faucet also sports the following additional features:
Reflex system for secure docking of the pull-down spray head
Pause function that allows for quick stoppage of water flow from the faucet head
Aerated stream for normal cleaning
Power rinse for heavier cleaning
Single hole mount that streamlines design
Compliance with the Americans with Disabilities Act (ADA) specifications
5 year warranty on digital components and a limited lifetime trim warranty
Water softeners perform an “ion swap” procedure within the water in order to achieve softening. The harmful excess calcium and magnesium ions that create water hardness are swapped out with sodium ions, restoring the quality of the water. Sodium most often works for this purpose because sodium “plays nice” with soap and doesn’t react poorly when other elements are introduced. Generally, the amount of sodium that accumulates within your water as a result of this softening process is of no concern and lies far below the FDA’s “very low sodium” classification.
How Ion Swapping Works. A tank full of negatively charged polystyrene beads are bonded to the positively charged sodium ions. The sodium ions “swap” with the harmful magnesium and calcium ions as the water rushes by the beads. Eventually and after numerous cycles however, the sodium within the polystyrene beads is completely replaced by the calcium and magnesium, and the water softening unit can no longer perform its duties without a regeneration cycle. Salt is added back into the water softener to begin this cycle, and the beads are soaked in this solution of salt and water. The beads are regenerated with the proper levels of sodium and any excess solution flows out of the water softener through a drainpipe.
While most home water softeners utilize polystyrene beads, not all determine when it’s necessary to regenerate in the same way. Some water softeners utilize a mechanical water meter that begins the regeneration cycle only when the ratio of existing water to sodium requires activation. Other water softeners operate on a regular, timed schedule due to electric timers, and some instead simply use a computer that begins the regeneration cycle when it deems enough water use has transpired.
https://www.poolesplumbing.com/wp-content/uploads/water-softener.jpg380600raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2013-06-15 09:25:592022-10-13 12:19:44How Does a Water Softener Work?
The GeoSpring hybrid water heater from General Electric features a 50-gallon unit capacity that has been designed to provide the same hot water recovery as a standard 50-gallon electric water heater with a 65 gallons first hour rating. Not surprisingly, GE’s device also features an ease of install that mimics the electrical and water connections standard electric water heaters offer. However, this is where the similarities end and the benefits begin.
Unlike standard electric water heaters in the 50-gallon range, GE’s GeoSpring hybrid water heater uses as much as 62% less energy. DOE (Department of Energy) test procedures reveal the unit can save as much as $325 each year in expenses in comparison to these standard 50-gallon tanks (4879 kWh per year vs. the GeoSpring’s 1830 kWh per year). Additionally, the GeoSpring hybrid water heater features a 3 to 14 day “vacation setting.” Vacation settings are only found in newer, modern water heaters and allow for further energy savings by allowing the operator to activate the special energy-saving setting when they plan on leaving the house for an extended stay.
The free-standing GeoSpring hybrid water heater is ENERGY STAR Qualified and also features a First Hour Rate (FHR) of 65 gallons, a LED control panel, washable air filter, and a 10-year limited parts warranty and 1-year limited labor warranty. The GeoSpring hybrid water heater operates at a quiet 55 DBA Average and bears dimensions (HxWxD) of 60 1/2 in x 21 3/4 in x 22 1/4 in. It is assembled in the USA.
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Many people currently rent or lease their water heaters instead of buying them. Homeowners find the idea of worry-free maintenance and repairs, free installation and low monthly fees appealing. However, if you plan to live in your home for many years, purchasing a water heater is clearly a wiser financial decision.
Water Heater Rental Cost Over Time Most hot water heaters can be expected to last about 10 to 12 years. Over the life of the appliance, renters will pay far more than what the heater would have cost if purchased and installed. For example, if a homeowner paid $25 per month in rental fees, the total rental cost for 10 years would be $3000. The same water heater may have only cost around $800-$1000 fully installed.
Water heater rental fees often increase as time goes by. This can leave renters locked into an agreement to pay more and more every year for their aging unit. Some long-term rental agreements even require an expensive buy-out if you decide to switch suppliers or no longer need the water heater.
Understand Your Options Renting may offer a convenient or even necessary option to those who will only be living in their current residence for a short time. It may also be beneficial for people living in areas of hard water where the heater’s lifespan will be compromised and repairs are more likely, but for most homeowners, the savings over time would more than cover any repair or replacement cost.
New hot water heaters are generally covered under a warranty for a limited period of time. After warranties run out, owners are responsible for all repairs, but this does not necessarily mean that the cost of repair will be unaffordable, especially when compared to paying more than four times the worth of their appliance in rental fees. Buying your hot water heater also gives you a wider variety of choices. Eco-friendly options, favored brands and high-end models may not be available as rentals.
Spend Wisely, Save More The decision to purchase a hot water heater rather than renting it is a clear example of spending money to save money. For financially stable homeowners who plan to use their water heater for several years, buying the appliance offers more benefits in the long run.
https://www.poolesplumbing.com/wp-content/uploads/2dollars-2.jpg387610raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2013-02-28 12:44:392022-10-13 12:33:07Renting vs. Buying a Water Heater: Debunking a New Fad
Water heaters are dependable appliances that can last up to 10 years. We can help you extend the life of your equipment and receive optimal performance by establishing a regular schedule of care, maintenance and other Raleigh water heater services. Like other major systems, water heaters send distress signals when there is a problem. One sign that your unit may be failing is that it quickly runs out of hot water. This issue could be due to excess sediment, inadequate insulation or malfunctioning parts, such as thermostats or heating elements. Improperly sized equipment can cause you to run out of hot water as well.
Hard water deposits make it difficult for your equipment to heat the water. They reduce the capacity of the tank and make your water heater work harder. Insufficient insulation causes the tank to lose heat, wastes energy and increases utility bills. Worn out or defective parts can prevent your equipment from heating the water. Changes in schedules or routines make it difficult for smaller water heaters to meet the increased demand. Your household may need a larger model.
A small leak can quickly become a major leak at the worst possible time. The solution will depend upon whether the water is coming from the pipe or the tank. This problem requires immediate attention because excess moisture increases the risk of mold and property damage, which are expensive and difficult to repair.
A gas leak and improperly vented carbon monoxide can endanger your home and family. We can repair your pipes after the utility company identifies and stops the leak. Our trained technicians can inspect and service your unit. Inspecting the connection fittings every six months is essential if you have a gas-fired system. We can replace worn out or defective equipment and repair water and gas pipes.
Our team can help you incorporate energy conservation measures, such as installing a timer on your water heater. If your equipment is reaching the end of its serviceable life, we can help you select an energy-efficient model. Give us a call to learn more about Raleigh water heater services.
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Many homeowners feel comfortable tackling small plumbing issues such as minor clogs and leaks and do a good job of resolving them. Larger problems, installation and inspections, however, require the services of a professional plumber. When you hire a plumber, you want to know that you are getting quality work at a fair price. Though the services of a reputable plumber do cost money, there are ways to protect your pocketbook by hiring an experienced professional who addresses plumbing issues correctly the first time.
Educate yourself
If you do not know much about plumbing basics, look online or check out a plumbing how-to book from the library. You will learn something about the major plumbing components and feel more comfortable talking to a professional about your plumbing problem.
You should also get a rough idea of the costs of various plumbing fixes. A reputable plumber will appreciate your knowledge and should be happy to answer any questions you have about your plumbing issue. You, in turn, will feel more comfortable that you are getting value for your money. If you should disagree with the plumber’s assessment of the issue and proposed course of action, feel free to say so or consult another company.
Ask family and friends
There is nothing like a referral from someone you trust. One of your family members, friends or coworkers has probably had a plumbing issue and will share their experience with you. They can let you know how satisfied they were with the work and how much they paid. This can make a great starting place in your search for a plumber, but you will want to consider more than one bid.
Ask for a written quote Request bids in writing from three to five plumbers. If one is more expensive than the others, ask for an explanation. Avoid companies that offer minimum service for the lowest price. You will spend more in the long run than if you had chosen a well-qualified plumber at the start. Your aim is to save money, but not at the expense of quality work.
Stay local
You will probably pay for the plumber’s travel time, so save money by choosing a Raleigh plumber. Savings can add up when a job requires more than one day of work.
Plan ahead before you require plumbing service. Cost is important, but it is not the only issue to consider. Take into account the importance of experience, reputation and the availability of 24-hour emergency service. Consider that you are likely to experience more than one plumbing issue over time. Establishing a relationship with a qualified plumber who offers good value will pay off financially and in peace of mind.
https://www.poolesplumbing.com/wp-content/uploads/raleigh-plumbing-staff.jpg326572raleigh plumbershttps://www.poolesplumbing.com/assets/Pooles-logos_01_small.pngraleigh plumbers2013-02-12 08:38:222022-10-13 12:35:38Ways to Save Money When Hiring a Plumber
I have been a Poole's Plumbing customer for about 10 years. Their service has always been excellent from the scheduling of your appointment with their pleasant customer service reps to the quality of the plumber who arrives at your door to take care of all of your repairs or replacements.They are quick to return to handle any adjustments that may be necessary after the repair has been completed(which is very rare) and honor all of their warranties- no hassles . They want you to be completely satisfied with the work completed. Give them a try!
I've used Poole's Plumbing twice recently, once to fix our water heater that had stopped working and another time to install trim in our shower. Each time they have been responsive, professional, courteous, and timely. I will use them again for any other plumbing needs we have and will recommend them to others.
Highly recd. They showed up on time, were polite , clean and fixed the problem ASAP for a fair quoted price. Toilet was fixed in a jiffy.Tried other plumbers in past and we never had a good experience. Pooles was great. Will be repeat customer.
Outstanding work and customer service!! From the moment I called to schedule the young lady that answered was so sweet and helpful. I was put on the schedule for next day and before the service guys came out they called to let me know they were on their way.Kai and Andrew arrived at our home and were very professional, respectful and kind. They treated our home with respect and made sure they cleaned up after themselves. As they came into the bathroom looked at the issue with the drip and quickly explained and reassured me how it would get fixed. They did the work really well and quickly. Here is a picture of the tubbing they had to replace.I recommend this company to anyone in need of outstanding service and work done well.
Dylan came out to replace a disposal. Rather than just completing the job, he improved the catch in the piping and made all more efficient...no extra charge. I own a small business and that type of care (about your craft) is becoming harder to find. Well done, Poole's....we will go to you first for plumbing needs
I had an excellent experience with Mr. Dylan Quick from Poole’s plumbing. He was sent through Toll brothers as part of a warranty request to fix the hose bib outside our home. His warm, friendly attitude made the whole process smooth and stress-free. He fixed the hose bib quickly and efficiently, showing great expertise. What impressed me the most was his professionalism combined with a personal touch. I highly recommend him for anyone in need of fast, reliable plumbing services!
We had an "emergency" where our new fridge was delivered and delivery team said our water line was bad and they couldn't hook it up. We were without water and needed a plumber ASAP to fix the line - and Poole's was at our house within the hour! They were professional, super kind, and did great work. We will now be using Poole's for all of our plumbing needs and are so impressed with their team!
As the owner of Kenny's Tree Removal, I am pleased to share our positive experience with Poole's Plumbing. Following an unexpected incident involving a customer's water meter, we reached out to Poole's Plumbing for assistance. They responded promptly and provided same-day service. We were very satisfied with their efficient work and found their pricing to be fair, especially considering the last-minute nature of the request. We highly recommend Poole's Plumbing for their professionalism and reliable service
Dylan and his counterpart (wish I caught his name!) were awesome. We called them due to some toys being stuck in our toilet (toddlers handiwork) which they were able to quickly retrieve. I then mentioned to them a leaky exterior faucet and they were able to fix the issue within the same visit. Reasonable cost and exceptional service.
We called on Thursday due to a leaky toilet. She told us someone would be there Friday afternoon! Sure enough, they called at 12:30 and said they were on their way. They completed the job quickly, did a great job, were very polite and the price was reasonable. A week later, still no leaks! Great job!
Just had a great experience with Poole’s Plumbing…our water heater was not heating the water enough and we called them on Saturday, they came on Sunday morning and fixed the issues in minutes at no charge. We appreciate the kindness and expertise!
I highly recommend Poole’s Plumbing! They have replaced my water heater, fixed a broken pipe, fixed broken valves under my sink and replaced pipes so my outdoor faucet worked. Each and every time they were outstanding and most importantly very fairly priced! For all of the experiences, it was the first time repairs came in far under what I expected. This last visit, Henry and John were particularly great, Henry inspected all of our toilets to make sure there wasn’t any water leak, because when they looked at the water meter it was moving slightly when the water had been turned off. He went above and beyond. The office staff is great also, very courteous and responsive and make sure to get you what you need.
Poole's Plumbing recently replaced our faucet in our bathroom. They navigated receiving the wrong handles and were able to quickly get the correct handles for our faucet. Joey and Dylan and Nick were amazing and did the job perfectly. Jessica and Tim were invaluable in scheduling this service and getting the correct handles. As a long time customer of Poole's Plumbing, I can honestly say I do not want to go anywhere else. Earl has come several times over the years for different needs and always exceeds our expectations. They have always performed amazing work and this was no different. Thank you so much to Poole's Plumbing and all their great employees!
Had a problem with our tankless water heater. Poole's was able to get to us the same day. The employees were very professional, and were able to diagnose and correct the problem promptly and at a reasonable cost
Pooles Plumbing I recommend highly. Not only are they fair in their prices they provide on time high quality work. After going through a traumatic time the last 14 months after large tree destroyed my home. I had just moved back home and within a month started with backups from sewer line into home. After 2 very large quotes one over $10,000, 2nd over 6000.00, they did for almost half the $6,000. Excellent customer service, they were so honest, gave me different choices. On a woman who is on a very fixed income, they were a lifesaver for me.
Had a shower issue on the Sunday before Memorial Day. Called Poole's on Tuesday, got an appointment for the next day. Ethan and Chris arrived early, got the work done quickly and exactly on the quoted price. New faucet looks and works great. Quick service, excellent work, reasonable price. We highly recommend Poole's and won't hesitate to call them again.
I can’t say enough good things about Poole’s plumbing!! I have needed them twice now and their service techs and customer service team are top notch!! Service tech Joey and his helper came out the first time to fix a leak in my bathroom and they were extremely thorough and had it fixed in no time. The most recent tech, Ethan, was just as thorough! I had 2 leaking hosebibs and even without a helper, he had them both replaced fast and was extremely professional. He even crawled back under the house to turn the water back on to my refrigerator after I told him I wasn’t sure where it was. Both techs went above and beyond to make sure I was satisfied with the work before they left! And neither of them tried to sell me a bunch of junk I didn’t need like some other companies do. I HIGHLY recommend Poole’s plumbing!!!
New Customer: Excellent experience, needed service on my tankless water heater. Technician was great, had super knowledge, and showed me the issues, and was very helpful. will recommend them, and use them again.
First time I personally use this company, and I will say they are very professional. The technicians are respectful and attentive. They were very clear with what needed to be done and what it would cost. Poole's should be very proud with their level of service.
Had Pooles Plumbing come out to diagnose and fix an intermittent issue with my tankless hot water heater. Everything worked like clockwork! The crew who came out was very knowledgable, professional, quickly diagnosing the likely problem and suggesting a good cleaning first before any more costly repairs. It has been working perfectly so far since their visit. I would definitely use them again!
I had a wonderful experience with Poole's Plumbing. Found a water leak in the line between the meter and my house. They came out promptly and told me everything that needed to happen (cable, gas, sewer lines marked, inspections, etc.). They took care of everything! Everyone with whom I dealt was friendly, professional, knowledgeable, and efficient. And so very neat! I had to have a long trench to lay new pipe, and just a few days later, neighbors are commenting on how you can barely tell I had the work done! They left my yard looking as good or better than when they left! And they alerted me to a potential electrical grounding issue with my home. No one wants the expense of a water main leak, but I feel very good that I had the best people on the job!!
We have been dealing with the headaches of Polybutylene pipes for years, (leaks, burst pipes and lost sleep) but finally bit the bullet on getting the house re-plumbed. We had several quotes and chose Poole's, and we are very happy we did. We were on their schedule within 10 days of selecting them to do the job. Earl and John showed up on time (called before arrival) and explained how they would do the work. Going in we knew they would have to cut away some dry wall in the walls and ceiling to get to the upstairs bathroom plumbing, but I was surprised how small the holes were, they were like surgeons. They used the existing runs, removing the old pipes and putting the new in the same holes where possible.No one wants to spend that much money to fix something that isn't broke at the moment, but I can honestly say this was one of the best decisions we made at our home. We will sleep better knowing the poly is gone, and we made the right decision having Poole's do the work.
From the first call placed to Wendy at Pooles Plumbing to the actual service performed, the entire team delivered 100%. Cory arrived with all parts needed and did a fantastic job repairing the leak on our well water system and installing an isolation valve as asked. I'd definitely recommend Poole's Plumbing based on my experience with them and will be contacting them again when I have more work in the future. Thank you!
Cory did a great job replacing our direct vent tank water heater. There were some space challenges they worked through and couldn't thank them enough for the work they did with minimal disruption to my day. From my initial contact with Wendy, working with Makayla on the quote through completion of the project with Cory, everyone was kind, answered all my questions and provided a great experience overall. I'd definitely recommend Poole's based on my experience with them and will be contacting them again when I have more work in the future. Thank you!
Install sump pump.I also had Poole's replace my water heater yesterday (Feb 2023) and am very happy with their service. Their price was very competitive, and they accommodated my request for prompt service as I had been without hot water for a few days. The installation seems to have been completed in a professional manner.
We used Poole’s Plumbing to have a toilet replaced. Everyone at Poole’s is friendly, efficient and it was a quick turnaround. Our toilet is of high quality too. Will definitely be using Poole’s in the future!
Wonderful experience! Poole's Plumbing is the best and I won't be going anywhere else. Great communication, fair prices, reliable, honest and they know what they're doing!A big shout out to COREY at Poole's! He arrived on time, explained things to me, took care of the issue, and was such a nice guy! Thank you so much.Beth WilsonRaleigh, NC
Henry did a fantastic job installing our tankless hot water heater. He was professional, friendly and did excellent work. Jessica managed the process in the office with great customer service. I highly recommend Poole's Plumbing and will use them again for other plumbing projects.
Exceptional service all around, from my inital conversations for a quote to the eventual replacement of my water heater! They did everything they promised and more! I would definitely recommend Poole's Plumbing to anyone!
Bob Poole and this team we great to work with, on time professional, and did a great job. Highly recommend Poole's PlumbingAnother great response and took care of the problem we were having with out tankless water heater
I had a water flooding due to a water filtering system that a outside plumber installed.I called Pooles to fix it ,they where promote and they helped me with removing the filter system and restore line to how it was when the new house was built.I now feel at ease.Knowing these guys handled it.
First time use of Poole's Plumbing. I live in the Atlanta, GA area. My rental property in Raleigh is occupied with family members. Poole's technician, Kai, was thorough, knowledgeable, and professional. Repairs were within the scope of the work and done well. No surprises. I highly recommend this company.
I have used Poole's plumbing for installation of our tankless water heater, and later for its maintenance and repair. The water heater later failed on a Saturday morning over a holiday weekend. The on-call technician quickly responded and had the system up and running by the afternoon.Most recently, Poole Plumbing installed a toilet and replaced a broken faucet in my laundry room. Again, they did a great job.I find them to be very responsive and professional with reasonable pricing for the services. They are my plumber of choice!
With the temperature in the area beginning to drop as the fall months wind down and the cold of winter approaches, the most trusted 
When most people think of their toilet, the words “germ free” and “clean” may not be exactly the first terms that come to mind. However, with the latest toilet innovations in 
American Standard has also raised the bar in keeping your toilet bowl clean with the introduction of its 
Poole’s Plumbing has prided itself on its friendly, full-service drain cleaning and sewer clearing offerings for more than a decade, and we’re happy to announce the availability of our new Hydro-Jett Clear & Clean Service, a more thorough and complete fix for both residential garbage disposals and commercial drain stoppages.
By Kristen Bosse
