Plumbing News and Tips for Homeowners in the Raleigh NC Area, New Product Reviews, Water Heaters and Tankless water heater advice from local certified plumbers.

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You Can Do It: Identify and Clear a Clogged Drain

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In this, the final entry in our series on clogged drains, we will once again advise on how to identify and Clear a Clogged Drain. Continuing where we left off in our second blog entry, these pointers from Poole’s Plumbing can help achieve early detection and likewise, detect and Clear a Clogged Drain before there is a huge mess.

Removing the drain stopper and any debris is a good start to clearing the drain.

Trust in Poole’s Plumbing and Clear Your Mind…oh, and Your Sink Drain!

Once again, we are aware of the common thoughts when one realizes they have any plumbing issue. However, your trusted friends at Poole’s Plumbing once again can set a worried mind at ease. With some easy to remember pointers, you can locate and Clear a Clogged Drain and feel confident doing so.

We will use the example of a clogged kitchen sink to walk you through several steps. To begin on your path to Clear a Clogged Drain, first, take these simple measures.

  • Remove the Sink’s Drain Stoppers
  • Carefully Remove any Visible Debris
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In the case of a double bowl sink, be sure to use a wet rag to block the second drain.

Keeping it Clean: Dishwasher and Clear Drains

We are confident with some advice from the Raleigh plumbing experts at Poole’s that you can Clear a Clogged Drain. Certainly though, “keeping it clean,” or avoiding a messy situation in doing so is something you want to keep in mind. 

Staying true to our mission to Clear a Clogged Drain in the kitchen sink, there are several areas to secure to keep things as dry as possible. These steps below are two you would want to be sure are done before going further in this process.

  • Clamp the dishwasher hose where it is attached to the drain line or disposal under the sink. This will prevent dirty water from backing up into the dishwasher.
  • In the case of a “double bowl” sink, block off one of the drains with a wet rag.
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Do not plunge the drain if you have used and chemicals or drain cleaners.

Safety Reminders Before You “Plunge In”

With the hose clamped and second drain blocked, its time to “take a plunge,” literally. Note that there are some precautions to take if you have a garbage disposal in your kitchen sink. Thus, you must refer to the list below on disposals to be certain that the disposal is tended to properly as well.

In contrast, another point of note is that if any cleaners or chemicals have been poured down the drain, you do not want to take these next steps. This would seem obvious, but inhaling these type fumes can be extremely harmful. Similarly, plunging when these chemicals are present in a drain could lead to costly damage.

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Using a disposal wrench or Allen wrench, rotate to open and clean debris from disposal

Garbage Disposal “Check Points” 

  • If there is a disposal, and it’s not working or is making a loud humming noise when turned on, it is likely jammed with something. 
  • If the disposal is jammed, first, turn it off. Next, either unplug the cord under the sink if it has a plug or turn off the circuit breaker in your main panel box for safety.
  • Once sure the circuit is turned off, insert the disposal wrench. If you don’t have it use an Allen wrench. Put either up into the center of the bottom of the disposal. Rotate accordingly to be sure the disposal is clear of any debris.
  • If initially when turned on the disposal made no noise, check the internal circuit breaker. This is located at the bottom of the unit. Make sure it is not popped out. If it is, press it inward to reset it.
  • Lastly, plug the disposal back in or turn the circuit breaker in the panel box back on, and turn the disposal on again. If still not working, you still can Clear a Clogged Drain. However, you will want to consult the pros at Poole’s Plumbing to regarding the disposal.

Now the Simple Solution to Clear a Clogged Drain

With all safety items checked off, now we are ready to “pop” that drain clear. By following the two simple steps below, you should have your drain running free and clear. 

  • Fill the sink with 3 to 4 inches of water.
  • Use a plunger to plunge the open drain, keeping the other side blocked. Plunge until the standing water swirls down the drain unimpeded. 

While this concludes our three-part series on how to Clear a Clogged Drain, in our next post we will still be “unclogging.” Taking it a step further, Raleigh’s most trusted plumbers, Poole’s Plumbing will move from the smaller drains to the bigger issue of clearing a sewer drain.

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Simple Unclogging Drain Home Remedies that Anyone Can Do

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Keeping the drain clear in your sink or bathtub  is important for many reasons and you can do this with very little effort. In addition to avoiding a mess, these tips below can help avoid running into costly and dangerous situations. The problems that could arise from a clogged drain range from unpleasant odors to getting pesky drain gnats. With the following Unclogging Drain Home Remedies from Poole’s Plumbing you can “do-it-yourself” and steer clear of issues.

This post will continue as the second in our three articles on clogged drain issues. Sure, everyone knows of the products that can be bought to clear a drain. These may work, but in some cases can add to a problem, however. Thus, our Unclogging Drain Home Remedies are a safe alternative that usually can eliminate the problem.

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A simple solution of baking soda and lemon juice allowed to set for 30 minutes can unclog a drain.

Identify Early and Keep a Constant Watch

While this may seem obvious, the importance and savings it could lead to make it worth stating. Consequently, if you notice buildup starting or that your drain is becoming clogged, always address the issue as soon as possible. The quicker that Unclogging Drain Home Remedies are used, the more likely it is the clog is kept clear.

Of course, as noted above, there are many chemicals and solutions that can be bought over the counter to tackle a clog. However, these powerful chemicals can also be harmful. Not only to those in your house breathing them in, but also you must be sure of the amount you use. Sometimes, too. much of these chemicals can harm the actual plumbing/pipes in the clearing process. These methods as opposed to the Unclogging Drain Home Remedies below, might result in damage. Thus, these methods are best if tried after those listed below.

What Unclogging Drain Home Remedies Should I Try?

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A tablespoon of baking soda followed by a half cup of vinegar is one unclogging solution.

Contrary to popular belief, keeping your drains clean and clear is really a simple process that can be done at home. Just a few minutes of your time every few days can make a world of difference. The following are three Unclogging Drain Home Remedies that you can do using household items.

Baking Soda/Lemon Juice Mixture

Each of these simple Unclogging Drain Home Remedy find you taking one basic action. That would be pouring some safe mixture down the drain in hopes of breaking up the clog. This first mixture simply calls for first, putting a tablespoon of baking soda down the drain. Immediately follow that with a 1/4 cup of either lemon juice or vinegar and let this set for 30 minutes. Once the half hour is up, run hot water down the drain to be sure it has cleared through.

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A healthy amount of salt in a mixture with hot water can also fight through a clogged drain.

Salt Water Mixture

Just as the above Unclogging Drain Home Remedies instruct, this again has you pouring an easy to make mixture into the drain. Use a strong, amount of salt mixed with hot water for this concaction. Again, after letting it sit, follow this up with a steady stream of hot water. This will keep grease from building up in your drain. Likewise, it will help to eliminate odors also.

Over-the-Counter Chemicals/Solutions

As stated earlier, yes, if not used correctly, these can be more damaging than helpful. However, if used appropriately and in the case that the first two suggestion here don’t work, store-bought solutions may be the answer. Available at basically any supermarket or grocery store, these chemicals would be the last suggestion in “do-it-yourself” remedies. If you do not see the drain becoming unclogged at this point, it is best to call a professional. In calling a professional, the most trusted name in Raleigh plumbing, Poole’s Plumbing will be able to come and analyze and then clear your drain issues in short order.

 

 

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Avoid Costly Blockages: Recognize Top Clogged Drain Causes

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Following our two-part Fall Plumbing Tips series, the experts at Poole’s Plumbing have decided to continue in educating our loyal customers. There are many areas which will be covered in our upcoming blog posts. However, one that is very simple to address at home and if not monitored can prove costly. Likewise, it can also result in major damage or at very least a mess. Thus, this post will be the first of a three-part series where we begin by helping you recognize the Top Clogged Drain Causes.

Keeping all drains in the house flowing freely may seem an obvious priority. With just simple monitoring and very minimal or no maintenance, you can keep all drains unclogged, avoiding several possible issues. Depending on the Clogged Drain Causes which can occur, you could have a slight problem or an all-out disaster. Messy floor leaks, flooding, costly repairs, or just a terrible aroma developing all can come from many Clogged Drain Causes. We will look below at areas you will have a drain, and the top Clogged Drain Causes to look for in each.

Garbage and Other Disposals

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Running your dishwasher only as necessary is one way to keep from causing a clogged drain.

It’s self-evident, but when it comes to Clogged Drain Causes garbage disposals can be a messy business. Bones and large chunks of greasy food can prove troublesome for your garbage disposal and lead to a clogged drain. You’ll want to toss most of these aforementioned offenders into your garbage and not directly into your disposal.

Laundry/Washing Machines

Remember, it is always best to be vigilant when taking care of those seemingly never-ending loads of laundry. Pay attention if and when your clogs tend to happen. If they seem to occur on days you’re running your washing machine then you’ve probably located the source of the problem. Multiple large loads in quick succession can cause the synthetic fabrics of your clothing to gather in drains and foil even your best efforts at keeping your drains free-flowing.

Dishwashers

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Being sure to keep a proper sized laundry load is yet another way to avoid drain issues.

Much like the washing machine, keeping a consistent watch for and quickly addressing and Clogged Drain Causes with the dishwasher can be very cost-effective. We all know, the dishwasher is a lifesaver after a long day and a painstakingly cooked meal, but every once in a while if it becomes a Clogged Drain Causes, it can create extra work for you. Repeated running of your dishwasher or failure to properly remove solid waste from its innards before running a cycle can cause backups in your drain.

Sewer Line

This one could be a “biggie.” It may come as a surprise to many, but your main sewer line may be behind all your drainage woes. No matter if a clog occurs in an area in the line right beside your house or near the edge of the street, there is the chance it’s the sewer line. Municipalities have different guidelines governing what is your responsibility and what is not regarding the sewer line and you may be on the hook for a repair before you can restore the health of your drains. Check with your municipality to determine how to handle a clogged sewer line.

So, as earlier stated, a lot of unnecessary expenses and headaches, in general, can be avoided or at least minimized by simply being aware of possible Clogged Drain Causes and staying on top of keeping them clean. In the case that you do have a clog or backup issue that has become a concern, the Raleigh professional plumbers at Poole’s Plumbing are always just a call away and waiting to help you nip the problem in the bud before it becomes a plumbing disaster.

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Outdoor Fall Plumbing Tips from Poole’s Plumbing

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The warmth of Summer officially gives way to the new Autumn season on Monday, September 23. With this seasonal change, the air slowly becomes brisker. Likewise, the days get shorter, too. Our Outdoor Fall Plumbing Tips can help you be prepared for the change in season.

Following up our initial “Indoor Fall Plumbing Tips” post, here are more easy tips that anyone can do. Just by keeping on top of things like these heading into Fall, you can avoid costly “surprises” moving into the Winter months.

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Simply making sure to disconnect any outdoor hoses can avoid many potential problems in the long run.

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We can start our Outdoor Tips in a similar spot that we left off with our “Indoor Tips.” That would be around the area where our water hoses would be.

  • Disconnect…and avoid a deep freeze!– This is one of the simpler Outdoor Fall Plumbing Tips, as we just remind you to disconnect any outdoor hoses you may have. If these are left connected, the hoses could freeze. Obviously with a frozen and unconnected hose could come expansion. Thus, connected faucets or pipes that run indoors could freeze and break as a result of that expansion.

So, disconnecting all outdoor hoses can for sure be an easy way to avoid a not-so-easy situation.

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Check to be sure no outdoor faucets are leaking or dripping. This could lead to avoiding a flood later on.

Outside Faucets- Outdoor Fall Plumbing Tips

Much like the indoor faucets we discussed last post, a simple check on those outside can likewise help avoid catastrophe.

  • Avoid the Flood…Double Check for Leaks and Drips- Just check to be sure no outdoor faucets are leaking or dripping. If you see they are, be sure to tend to these repairs as soon as possible. If it is not a repair you can personally make, you will want to contact the Raleigh Plumbing professionals at Poole’s Plumbing.

Again, if there are no leaks, that is fantastic, however, if there are, you will want to contact Poole’s prior to temperatures having a chance to drop too low. Above all, you want to avoid a frozen pipe at all costs in this situation. Whether steel, plastic, or whatever the material, the pipes will crack if frozen and this could have pricey repercussions and could even lead to a flood.

  • Better Take Cover…or Make Sure of Coverage!- It is worth the time to go to a hardware or home store to get some type of insulation kit to make sure the outside faucets around your house are properly insulated. This helps you to avoid the exact problems discussed with our past two Outdoor Fall Plumbing Tips above.
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Your attention to keep downspouts clear can avoid them freezing up as temperatures sink.

Downspouts and Gutters-

  • Down with Debris…Keep Spouts and Gutters Clean!- What most consider one of the most obvious of our Outdoor Fall Plumbing Tips. Furthermore, just clear all leaves and any other debris from your downspouts and gutters. If left unattended and then water starts freezing, it could get real messy if these are not cleared by the time it thaws.

Removal of any debris for downspouts and gutters before thawing time will no question help to avoid a Fall Plumbing disaster.

Outdoors and Indoors…You’re Covered.

Between this and our previous post, we’ve offered up many Fall Plumbing Tips. If followed correctly, these should take almost no time at all. In addition, avoiding a major plumbing accident, that could be costly, is well worth that little time to invest.

If you do have further questions on any of our tips or need repairs done, contact us at poolesplumbing.com.

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Indoor Fall Plumbing Tips from Poole’s Plumbing

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As the warmer weather of Summer slowly dips heading into the new season, there are many precautions you can take to avoid unneeded plumbing situations. While even the thought of “doing your own plumbing” seems preposterous, there are small measures that anyone can take at home. These measures and Indoor Fall Plumbing Tips from Poole’s Plumbing are easy to do and could help you save a bundle of money in the end. Likewise, it can also help to keep your water nice and warm with no issues as the outside temperatures drop.

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Shut Off Valves- Indoor Fall Plumbing Tips

Regardless of the season, it is smart practice to know where your homes’ main shut off valve. Likewise, if for nothing but peace of mind, be sure that you know how and are physically able to shut the valve off in case of an emergency. Whether the toilet is overflowing, a pipe has busted, or you are just doing maintenance, knowledge of the shut-off valve is essential.

  • Know where it is!– Number one, first and foremost among Indoor Fall Plumbing Tips. Also, among any at home, possible disaster avoiding plumbing situation…be aware of where the main shut off valve is in your home. In many instances, this knowledge could come in handy and even if it never does, it is good to know.
  • Open and Shut and Inside and Out!– This is one of our Indoor Fall Plumbing Tips pertaining to a time you will not be home. It is about as basic and simple as can be and anyone can do this and avoid possible issues. If you are leaving your home for an extended period of time or going on vacation, before you leave, turn the main shut off valve off. Additionally, once that is off, open all of the faucets in your home and allow them to drain.

Even though these are our Indoor Fall Plumbing Tips, one item here does involve checking outdoors. That would be, just as we suggested doing with the inside faucets, once those shut-off valves are turned off, open any outdoor faucets to allow drainage as well.

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A simple check of your water heater’s thermostat (pictured) can help avoid Fall Plumbing issues.

Water Heater Maintenance-Indoor Fall Plumbing Tips

Yes, Poole’s Plumbing is the Raleigh area water heater expert. Thus, it would seem a smart move to heed their Indoor Fall Plumbing Tips, especially when discussing ways to possibly conserve and save by mostly just keeping an eye on these units.

  • Flush it out!– Just like the valve tips, this one is almost self-explanatory. Since the temperature drops in Fall and even more into Winter, the water heater will be working harder. Thus flushing out the unit at the end of summer to remove residue and sediment will allow the unit to function at its optimum capacity. This also avoids corrosion occurring, which can actually shorten the lifespan of your water heater.
  • Check the Pressure SAFELY!– We repeat SAFELY!!! This is another of our simple Indoor Fall Plumbing Tips. Basically, you are checking the pressure relief valve of the water heater. This is done by lifting the lever and snapping it back. If the pressure is as it should be, you will see a burst of water into the drainpipe. If you do not, it is time to call Poole’s Plumbing. Remember though, this water is scalding hot so, did we mention when doing this to be SAFE?!?!
  • How’s the Weather in There?– Always be sure from time to time to check the thermostat on your water heater. This is among our Fall Indoor Plumbing Tips, however, it’s a smart practice year-round. The temperature should always be set at 120 degrees Fahrenheit for best performance.
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When leaving the house for extended periods of time set the temperature to 55 to avoid freezing pipes.

The last of our Fall Indoor Plumbing Tips pertains to when you will be leaving your home for a long period of time. Always remember to leave your heat turned on at no lower than 55 degrees Fahrenheit, so that no pipes freeze while you are away.

Indoors Today, Outdoors Tomorrow (Or Soon…)

We will follow this blog post with our suggested and easy Fall Outdoor Plumbing Tips. These simple do-at-home suggestions that anyone can accomplish can help for a worry-free period through the upcoming season as the temperature begins to drop.

If you do see some type of issue when following these easy-to-follow pointers, contact the Raleigh plumbing professionals at poolesplumbing.com.

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Poole’s Plumbing : For 20 Years the “Names” to Trust in Raleigh Plumbing Professionals

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In this, the concluding of our five-part 20th birthday celebration posts, we look at more customer memories of Poole’s Plumbing. For a company that has prided itself on being “like family” with its customers, this final blog entry is fitting. In this post, we look back at work done so well that the customer thanked our employees by name. Thus, showing that Poole’s Plumbing has truly been the “names” to trust in Raleigh Plumbing Professionals

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The team at Poole’s Plumbing always follows the “Customer Code of Ethics.”

20 Years of Raleigh Plumbing Professionals and 20 Years of Dropping Names from the Office to the Field and all Points Between!!!

In these our fist two reviews, we look at the Raleigh Plumbing Professionals experience with Poole’s and two customers who enjoyed that experience. From their call to the office until they said goodbye to the on-site workers, these Poole’s customers wanted to recognize all involved.

“We have been more than pleased with our experience with Poole’s.” The first reviewer continues, “From Carrie, who has communicated with us for all the scheduling, to Henry and the other teams who have been out to our house for the install and inspection, they have been professional, kind, timely, and an absolute joy to work with. Thank you!”

The second happy Poole’s customer echoed those sentiments. “I am very satisfied with my experience. Tim and Scott did a great job with the estimate and sales process. Allen and Henry did a great job with the installation of a tankless water heater.” He added, “Very professional, polite and high-quality work. I would use them again.”

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The Poole’s Plumbing staff always enjoys opportunities to meet the customer and inform them , like the Raleigh Home Show (pictured) and similar events.

Raleigh Plumbing Professionals so Good, You Call them by Name

The Poole’s Plumbing “way” since 1999 has been to always put the customer first. This is detailed at poolesplumbing.com in the Customer Service section. But it is an undeniable relationship between a company and the customer when they know the Raleigh Plumbing Professionals by their actual name. Certainly, by taking a look at the Poole’s Customer “Code of Ethics” that they have built their brand on, the customer review to follow would be no surprise.

  • The customer is the most important aspect of our company.
  • Listen to the customer and Identify as well as anticipate their needs.
  • Clearly, communicate all options available to the customer.
  • Accurately document all aspects of work being performed.
  • Always strive to go above and beyond the customers’ expectations.
  • Handle complaints and follow up to make sure they are resolved.
  • NEVER let a customer go to voicemail (during normal business hours).
  • When required, transfer customers to the proper person and make sure that person is aware they are being transferred.
  • Do the work we said we were going to do, for the price we said we were going to do it for, in the time frame we said we were going to do it in.

20 Years of “Exceptional” Service

Obviously, the “customer code” was followed by the Poole’s team who did the work on our next reviewer’s shower. They were “exceptional” to the point that he recalled them by name.  “An exceptional organization,” he begins the review. “Larry and Tom arrived at my home promptly. They made sure not to track mud into my house. They were enthusiastic, professional and very courteous.” Her continues with praise, “They diagnosed the problem with my shower, fixed the malfunction, and my shower has never functioned better. Their prices are quite reasonable.” In conclusion, he gives a nod of approval. “I will not hesitate to utilize their services again. Highly recommended!”

So Good We Have to Put Them on Speed Dial!

In this our final of our 20th anniversary, customer review themed posts, we will wrap things up with one that epitomizes the “Poole’s way.” This customer obviously satisfied from the initial call all the way through the end of the job. When you deal with the number one Raleigh Plumbing Professionals, we would have it no other way.

“Outstanding service all around, from the call back to the tech and even the billing,” the customer begins. “They also advised us how to eliminate the problem with the drain in production. I am putting them on speed dial for future reference.”

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Poole’s Plumbing thanks you, the customers for 20 great years.

A Special Thanks for 20 Years…and Looking Forward to 20 More and Then Some!!!

Here at Poole’s Plumbing, it has been our distinct pleasure to bring you our best for the past two decades. We have seen our company grow to heights that did not seem possible at first. However, we have you, our customer to thank for the past twenty years of success. We look forward to giving you the customer service and the quality work synonymous with the Poole’s brand for the next 20 years and beyond. Likewise, we look forward to remaining the Raleigh Plumbing Professionals who get “plumbing done right.”

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The Best Water Heater Price in Raleigh and the Best Work Too!!!

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In the past month, we have let the “customer do the talking” as it pertains to the efficient, quality work of Poole’s Plumbing. We will continue in this post to celebrate the 20th anniversary of Poole’s with actual customer reviews. However, even with customer reviews, we would be remiss if we didn’t touch on the guarantee that made them the success story they have become. The guarantee that made them the “most trusted name in Raleigh plumbers.” We speak of course of the Poole’s Plumbing Best Water Heater Price in Raleigh Guarantee.

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The Poole’s Plumbing “Best Water Heater Price in Raleigh” guarantee” says that they will beat the price of any Raleigh NC plumbers on all water heater installation and replacements

A Bold Statement? Too Good to Be True? Not if You’re Truly Seeking the Best Water Heater Price in Raleigh

A bold statement…for sure. But you don’t become the most trusted plumber in the Triangle for the past 20 years without making good on your promises. As it states on the official Poole’s website, “Poole’s Plumbing will match ANY competitors price.” Immediately following this statement it just gives simple guidelines to follow to receive the Best Water Heater Price in Raleigh guarantee.

Poole’s Plumbing ‘s “Guarantee Guidelines”

  • Must provide written estimate from a competitor
  • The competitor must be licensed & insured
  • Scope of work must be done to NC plumbing code
  • Must include same or equivalent model water heater
  • Must have permit fee included if applicable
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Poole’s Plumbing is Raleigh’s licensed and authorized “water heater experts.”

Don’t Take Our Word For It…What the Customers Say About the Best Water Heater Price in Raleigh

It is easy to make a logo and say you will beat any price on a water heater. Consequently, the final say is that of the customer. Once again, in celebration of the 20th anniversary of Poole’s we now use the actual words of our customers.

“After receiving insane bids from other plumbing companies to replace our water heater, we were pleased to find Poole’s Plumbing.”

This satisfied client continued, “They were available, on-time, friendly, and reasonably priced without sacrificing the quality of product or service.”

Backing the Best Price on a Water Heater in Raleigh guarantee, she concludes. “In fact, they came in about 1/2 the price of other local competition. They have my business for life.”

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The Best Water Heater Price in Raleigh guarantee has been a Poole’s specialty for years.

The Search, the Recommendation, the Guarantee…

Yet another of our countless customers was thrilled to give a review of Poole’s’ handling of their water heater issues. Likewise, this happy client it seems too benefitted from the Best Water Heater Price in Raleigh.

“After 8 years in our home, our 50-gallon hot water heater was leaking over the weekend.” The reviewer went on to say. “I started calling around on Monday morning. I did get several estimates, most of which were higher then Poole’s. Poole’s recommended to me by our Heating/AC service company.”

“So, I called Poole’s on Monday around noon and they were here and had it replaced within 24 hours.” Adding to the list of customers pleased with the price, quality, and Poole’s experience, he concluded.  “They were competitive on the price and they were fantastic with service. They even called today to follow up with me. Wonderful experience. I would use them in the future every time! they did a fantastic job!”

 

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Two Decades of Great Customer Service from the Raleigh Professional Plumbers

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As detailed in our initial 20th Anniversary post, Poole’s Plumbing began with just two men and a truck. How does a company grow in the span of twenty years to be nearly fifty times as large? In the case of the Raleigh Professional Plumbers at Poole’s, one could point to several things helping in their growth. Undeniably, however, if there is one factor that stands out among the others, it Poole’s unparalleled customer service.

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From the first call to our office to our meticulous attention to detail, customer service is “king.”

In continuing our celebration of Poole’s 20th year of being number one among Raleigh Professional Plumbers we will again turn to our customers. We will let their words following a job done by Poole’s, “do the talking.” In describing their personal experiences with us those two words will be constant…customer service.

Communication is The Key For Raleigh Professional Plumbers

There are many steps in receiving the “perfect” experience when calling the Raleigh Professional Plumbers. From the initial phone call to getting an estimate, to receiving quality work. As explained by our first customer review, with Poole’s Plumbing, we like to have all the areas covered.

“We have been more than pleased with our experience with Poole’s, ” the reviewer begins. “From Carrie, who has communicated with us for all the scheduling, to Henry and the other teams who have been out to our house for the install and inspection,” she went on. “They have been professional, kind, timely, and an absolute joy to work with.”

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Honesty to our customer. Integrity in doing the best possible job we can at a fair price. All the while building trust with customers has made us the number one Raleigh Professional Plumbers.

Honesty is Always the Poole’s Policy

The Raleigh Professional Plumbers at Poole’s Plumbing has seen our company soar to its current state. With owner, Robert K. Poole always stressing customer service first, two items would be imperative in addressing this. The highest quality work, of course, is one and the other being honesty.

Our next customer recollection touches on just that. The honesty that all have come to expect from the benchmark in Raleigh Professional Plumbers. Making our customer feel they are “part of the team” in every situation is essential. We think you’ll agree that is exactly the case with the following situation.

“Honest, great communicators and do good work,” was how this customer began to describe Poole’s. “The person who came out to do the bid ‘sold’ me on this company because he gave me some good advice and was clearly high integrity. ”

The review continues, “The crew that did the work did a great job, and was joined by a supervisor checking up on the work.” He concludes, “Ever wish the contractors you hired felt like partners in the project? These plumbers made me feel like that.”

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The team at Poole’s is always looking to find the most efficient and honest way to serve the customer.

Top to Bottom Putting the Customer First

How exactly does a company grow by leaps and bounds as the Raleigh Professional Plumbers at Poole’s have? One may say through relationships with the customer. Another piece is, of course, the attention to detail and top-notch quality work. These both certainly are important. But as noted above, it is crucial that each step and every person in contact with the customer lives up to the expectations.

The third customer reviewer in this post obviously felt they did get that treatment from Poole’s Plumbing. He recalls his experience with the Raleigh Professional Plumbers fondly.

“Outstanding service all around, from the call back to the tech and even the billing.” The reviewer continues, “They also advised us how to eliminate the problem with the drain in production.” He concluded, “I am putting them on speed dial for future reference.”

The Most Important Part of the Raleigh Professional Plumbers Team…Is You!!!

For two decades here at Poole’s Plumbing we have been dedicated to performing at the highest of standards. True to our humble beginnings, being honest and fair in building customer relationships remains a top priority.

From your first call to our office to the initial on-site estimate to the final billing process. The one constant and what has allowed us to reach our current heights is our customers.

Becoming the top company among Raleigh Professional Plumbers has been a twenty-year journey. That journey would not be possible without you. We look forward to continuing to grow and improve our customer service practices over the next twenty years and beyond.

We also look forward to taking you along with us for the ride. For more information on how to contact Poole’s Plumbing, visit poolesplumbing.com.

Raleigh’s Most Trusted Plumbers: For 20 Years, Much More Than a Slogan

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This week we continue to celebrate 20 years’ of “Plumbing Done Right, by Poole’s Plumbing. Once again, we will use the words of our actual customers to detail the work done by Raleigh’s Most Trusted Plumbers.

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No matter how big or small the job, Poole’s Plumbing is the name you can trust for the past two decades.

“Hard to Beat” and “Highly Recommended”

The last article showed why customers call Poole’s the “Raleigh Water Heater Experts.” However, in becoming Raleigh’s Most Trusted Plumbers, obviously, Poole’s professional services span much wider than just that area.

Take for example the following recollection from the owner of an apartment complex in the Raleigh area. After shopping services around, he found out exactly why Poole’s Plumbing has become known as Raleigh’s Most Trusted Plumbers.

“I manage an apartment community with over 200 units, and I am so thankful to finally have a plumbing company we can count on,” he began. “I have dealt with several plumbers in this area, and I have to say this team is hard to beat. They are consistently prompt, professional, and fair with pricing.” To summarize this customer added, “If you ever have plumbing needs for your home or commercial business, I highly recommend you give them a call. I am thankful that we have them to count on!”

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In the case detailed here, the pros at Poole’s detected an issue with a customers sewer line that they were not even aware of when they called for service.

Every Job Counts When It’s “Plumbing Done Right”

Whether in the case above with the satisfied apartment complex owner and multiple units or just a one on one job, the Poole’s promise is one that guarantees a job done right and customer satisfaction.

Take the next reviewer for another example. The initially called in Raleigh’s Most Trusted Plumbers due to a blockage with their toilet. Luckily for them, the always thorough workers at Poole’s once again went above and beyond to find and rectify what could have been an even larger issue.

“We are delighted with Poole’s Plumbing,” this review began. “I know for a fact, that I flushed too many wipes down our commode. Poole’s found and cleared our immediate problem, but in the meantime, they discovered our sewer pipe had detached and separated from the main.” Continuing with their praise of the Poole’s team this customer goes on. “They proposed a repair, and the price was fair enough, but beyond our budget at this time. But not to worry, the Poole’s professionals gave us lots of hints and ideas to keep our sewer flowing until the repair is in the budget”

In wrapping up the review, they were very appreciative of the honesty, fairness, and quality work they received. “Thank you, Poole’s for helping us! We really appreciate your advice and counsel.
We’ll be back, and in the meantime, we will tell our friends how kindly we were treated!”

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No matter the time of day or day of the week, Poole’s is the number to call for a plumbing emergency.

An Emergency? On a Sunday? Who Ya’ Gonna Call? Of Course…Poole’s Plumbing

Lastly, we look at a customer who found themselves in a plumbing situation needed immediate attention on a weekend. Hoping for the best, but expecting the worst, this customer too was thoroughly impressed by the emergency service they received. Even on a non-work day, the Raleigh pros at Poole’s came through again in a bind.

“I called for emergency service on Sunday and someone was there within an hour.” Overjoyed with the service received, the customer went on to say the following.  “They were efficient, courteous and reasonably priced. I would definitely recommend Poole’s. ”

20 Years of Building and Maintaining a Reputation as Raleigh’s Most Trusted Plumbers

It is situations like these that have helped Poole’s Plumbing come from their humble beginnings two decades ago and earn and maintain the trust and faith of the Raleigh area customer. With Poole’s Plumbing, it truly is more than a slogan when they say they are “Raleigh’s Most Trusted Plumbers.”

 

 

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“Recalling the Calls” to Raleigh Water Heater Experts: Customers Remember 20 Years of Poole’s Plumbing

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Starting with this post, we honor 20 years of “plumbing done right the first time” by Poole’s Plumbing by using the words of “you,” the customer in each article. Since Poole’s has become the Raleigh Water Heater Experts, we will start our “anniversary celebration” by looking at some of the memories our customers have pertaining to their experiences with the Poole’s family.

The Raleigh Water Heater Experts Price Beats “Every Single One of Them”

As stated in the “Services” section at poolesplumbing.com, when it comes to water heaters, “Poole’s does it ALL!” In addition, Poole’s has “highly-qualified technicians and offer the best brand name water heater systems available. Paired with our “Best Price Water Heaters in Town Guarantee”, we offer a service like no other.”

Many plumbers may claim to be “the experts,” but like with the “Best Price” guarantee above, you don’t have to take Poole’s word for it. Whether its the advice we offer, our quality work, or our guarantee, we prefer to let our customers do the talking.

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The “Best Price in Town” Water Heater guarantee from Poole’s Plumbing is not just a catchy slogan. For 20 years, Poole’s has delivered and made good on their word, becoming the Raleigh Water Heater Experts

Don’t Take Our Word For It, But “Definitely Trust Poole’s!”

“I first called Poole’s about replacing my aging water heater with a gas tankless version (the particular dealer connected the two of us).” This customer added, “They came out, assessed my current setup and gave me a pretty good offer. At the time, my existing water heater still worked, so I was putting the project off for the time being (mostly to save up for this project).”

Continuing to recall the Poole’s experience, this customer continued. “Fast forward several months, and the existing water heater is literally on its last legs. I wanted to do my due diligence so I called some other companies to get competitive pricing. A LOT of other companies.”

Further recalling her interaction with the Raleigh Water Heater Experts, this customer concluded. “Poole’s beat every single one of them on price. Some companies wanted 2x or 3x the amount that Poole’s quoted me, for an inferior product!”

She added, “It was worth the experience to know that not only was I getting a good deal, I was going to be working with knowledgeable professionals. Definitely trust Poole’s!”

It’s Your Choice…20 Years Background as Raleigh Water Heater Experts or Background Noise…

This next customer recollection again details another account of why Poole’s is the Raleigh Water Heater Experts. This memoir of the Poole’s experience details the unparalleled customer service synonymous with the Poole’s name.

“Our hot water heater blew late one night in mid-January. I had just seen an ad on TV that week for 2 plumbing companies.” The customer’s tale continues, “I called first one and the background sounded like a lot of people (telemarketing hub?) which made me very uncomfortable.”

Understandably, this customer came out of that phone call feeling uncertain in what they may find in a plumber. The customer continues her recollection, “My thought was if there’s a problem who’s going to fix it? So, I call the next number which was Poole’s Plumbing and what a difference! They’re a local company which was a huge plus.”

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The experts at Poole’s look at actual statistics and use their 20 years of hands-on experience to help you find the right fit.

A Simple Call Brings You From “Uncertainty to Comfort and Appreciation”

Speaking with the Raleigh Water Heater Experts, as opposed to a competitor makes a difference. The change in attitude from uncertainty to comfort is obvious as the client continues. “Everyone I had contact with, from phone conversations to in-person installation personnel were absolutely fantastic.” Everyone was knowledgeable, professional, and very friendly.

She concludes with appreciation and a recommendation. “Thank you to everyone at Poole’s. I highly recommend to anyone for high-quality products and service, as well as a great friendly and knowledgeable staff, call Poole’s Plumbing.”

For the past two decades, Poole’s Plumbing has been the name to trust in the Triangle area. We will continue to celebrate 20 years as Raleigh Water Heater Experts. Likewise, we will celebrate 20 years of service to you, our customers. This we will do in this ongoing series of posts using the words of our customers.

For more on water heater replacement and repair or any of your plumbing needs, visit poolesplumbing.com.

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Poole’s Plumbing : The Most Trusted Raleigh NC Plumbers for 20 Years

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From a small, humble start to becoming the most trusted name in Raleigh NC plumbers, Poole’s Plumbing celebrates its 20th year of “plumbing done right!”

This post celebrates the 20 years of Poole’s Plumbing service in the Raleigh and Triangle area. As you will see, in our two decades of service and becoming the most trusted name in Raleigh NC plumbers our overall goal and focus is to please you…our loyal customers. Over the course of this summer, our blog will continue with this “celebration” and the great 20-year bond built between our customer and the Raleigh NC plumbers at Poole’s. While this first article in this series looks back over our history, the stories to follow will come from the customer’s perspective and tell the story of their recollections of the Poole’s Plumbing experience they had.

Two Men, A Truck, and a Dream

They are the 24/7 emergency Raleigh NC plumbers that you can always count on. However, Poole’s Plumbing began in 1999, the brainchild of company founder, Robert K. Poole,  with only two men, a truck, and a dream. In the company’s 20-year existence, Poole’s offers several programs and initiatives that “change the game” for Raleigh NC plumbers.

Over the course of twenty years, Poole’s has an unmatched relationship with its employees and customers alike. Way back in 1999, Robert aspired that one day his company will be one of the top plumbing contractors in the area. Through unparalleled work ethic and the earning trust of their clients, Robert’s initial dream has become a reality.

To date, in April 2019, 20 years after the company’s inception, Poole’s has grown to have nearly 100 employees and plumbs an estimated 1,000 new homes annually.

The Most Trusted Name 24/7

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Members of the Poole’s Plumbing team are available in the case of an emergency, 24/7, doing emergency work like hydro-jetting to avoid a possible more serious sewage issue

One title earned by Poole’s Plumbing over the past 20 years is the Most Trusted Name in Raleigh emergency plumbers. As we all know, some plumbing issues just can not wait. Thus Poole’s Plumbing has prided themselves on being the number one name among all Raleigh NC plumbers to call on in an emergency.

Poole’s classifies an emergency plumbing situation as one of the following.

  • A leak on a fixture that could possibly damage cabinets, flooring or ceiling
  • Water leaking in such a manner that it will cause damage to the home
  • A sewage backup that affects the entire house
  • No hot water at residence

Guarantee of ‘Best Price in Town’ for Raleigh NC plumbers

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The Poole’s Plumbing “Best Price Guarantee” says that they will  beat the price of any Raleigh NC plumbers on all water heater installation and replacements

Another program synonymous with Poole’s Plumbing is their “Best Price in Town” guarantee. Basically, this is just as it sounds, as Poole’s is the Raleigh area water heater experts. Hence, Poole’s guarantees they will beat any Raleigh NC plumbers prices on all new and replacement water heaters.

The Best Customer Service among Raleigh NC plumbers

There are numerous reasons how Poole’s upholds the great reputation they have in their 20 years in business. Honesty, timeliness, top quality work, affordability, and a family-like atmosphere between them and the customer. These all play into Poole’s rise to the number one Raleigh NC plumbers. However, to understand the “Poole’s way,” and their dedication to great customer relationships see their Customer Service Code of Ethics.

Poole’s Plumbing Customer Service Code of Ethics

  • The customer is the most important aspect of our company.
  • Listen to the customer and identify as well as anticipate their needs.
  • Clearly, communicate all options available to the customer.
  • Accurately document all aspects of the work
  • Strive to go above and beyond the customers’ expectations.
  • Handle complaints and follow up to make sure they will get resolved.
  • Never let a customer go to voicemail (during normal business hours).
  • When required, transfer customers to the proper person and make sure that person is aware they are being transferred.
  • Do the work we say we will do, for the price we say we will do it for, in the time frame we said we will do it in.
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As the foremost authority on water heaters in the Triangle area, Poole’s can assist you with selecting ad installing whichever type works best for you

Two Decades and “Just Getting Started”

As the Triangle area’s top plumbers, Poole’s Plumbing will adhere to its motto of “plumbing done right the first time.”Poole’s is a fully licensed and insured plumbing company approaching all projects with honesty and integrity.  Consequently, we will serve you and deliver as the most trusted among all Raleigh NC plumbers for 20 more years and beyond.

To reach the number one name in Raleigh NC plumbers, Poole’s Plumbing, visit the “Contact Us” page here.

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Summer Water Conservation Tips from the Raleigh Professional Plumbers

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Summer Water Conservation Tips equal savings, both in water usage and in your wallet. As the warmer days of Summer approach, the following pointers from Poole’s Plumbing can help you stay cool, without getting “soaked.”

Outdoor Summer Water Conservation Tips: Nozzles, Cans, Brooms, and Blowers

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Keeping grass cut to about 3 inches helps it to hold moisture better and will lessen the need for watering it as much.

There are many Summer Water Conservation Tips to consider with the outdoor jobs and projects ahead. Conversely, if not watchful, water is wasted without you even realizing it.

Simple Outdoor Summer Water Conservation Tips that you may not even realize can help save because they are so simple, include the following.

  • Use a broom or a blower this summer when you are cleaning your patios and sidewalks over a hose
  • A hose with a nozzle is a great conservation tool. It can be used and allow you to shut the water off when washing your car in between sprays.
  • Keep your grass cut to a length of about 3 inches. Taller grass holds moisture better and thus, saves on having to water it as much.
  • If using an automatic sprinkler system, be sure it is set properly and monitored to not over water.
  • When gardening or watering plants, fill a can or container rather than using a hose. This will cut down on wasting water from a continuous stream from your hose.

Also, a little personal research can also go a long way in creating your own Summer Water Conservation Tips. For example, when you need to replace plants in your yard, go in educated and get more water efficient shrubs, trees, or type of grass.

Regular Checks and Monitoring Can Equal Conservation Indoors this Summer

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A tested and true way to search for a toilet leak. Put a few drops of food coloring in and do not flush. If you see the coloring in the bowl, you have a leak.

Despite spending more time outdoors in the summer, there are also many Summer Water Conservation Tips pertaining to the inside of your home.

Most noteworthy in regards to water usage indoors is probably the bathroom and kitchen areas. There are plenty of Summer Water Conservation Tips that, likewise, are so simple you may not even think of them.

  • Take a shower instead of a bath. This limits the amount of water used.
  • Use a “low-flow” showerhead and giving a concerted effort to limiting shower times are an easy way to conserve.
  • Turning off the faucet when you shave or brush your teeth
  • Checking toilets regularly to ensure they don’t have a leak. (This can be done easily by taking the top off the tank and just watching it flush. If you can’t tell if there is a leak, put a few drops of food coloring in and do not flush. If you see the coloring in the bowl, you have a leak.
  • In the kitchen, run your dishwasher only with a full load to cut down on cycles.
  • Check/monitor all faucets and water lines (i.e. to the ice maker in a refrigerator, etc.) to be sure there are no leaks.
  • Be aware of all hoses and connections to washing machines and water heaters.

During the hot summer months, we want to stay cool and get wet. However. the Raleigh Professional Plumbers at Poole’s Plumbing’s Summer Water Conservation Tips will keep you from getting soaked in more ways than one.

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Poole’s Plumbing’s At-Home Tips for Water Heater Maintenance

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Moving along in our “water heater series,” Poole’s Plumbing has some Water Heater Maintenance tips. Being the Raleigh area, water heater expert, these tips are simple ways at home that you can monitor and avoid issues with your unit.

Help Yourself Avoid a Costly Mess

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If you see brown or rusty water, this is a red flag and you need to contact a professional about.

Performing Water Heater Maintenance is not likely to be on the top of your weekend to-do list. However, proper Water Heater Maintenance at critical times can often save the headache of complete replacement. Consequently, it can also spare you the task of some serious water cleanup.

Simply monitoring the water heater for some telltale signs is a big part of Water Heater Maintenance. Some signs that you need to get the unit looked or serviced by the pros at Poole’s Plumbing are below.

  • Water coming from the heater that appears rusty or brown
  • If the water smells unusual or “metallic”
  • There is sediment in your water heater’s water is another (This often occurs from mineral build up over time on the bottom of the heater’s tank)
  • Loud pops or abnormal noises coming from your water heater (There is a good chance this could be due to said mineral buildup)

Leaking = A Failing Water Heater and How to React

A symptom of internal water heater failures is leaking water. In your Water Heater Maintenance, if you notice water leaking from your heater, disconnect the unit. In this case, you will want to consider replacing your unit entirely. Do not hesitate in making the replacement in the event of leaking water. Any delay at all will likely lead to a cessation in its operation and could be a serious mess that can impact other aspects of your home’s interior. This obviously can lead to costly damage, which means expensive repairs that could be avoided with simple Water Heater Maintenence.

If you do notice any of these items in your Water Heater Maintenance, give a call to Raleigh’s most trusted name in water heaters, and your friends at Poole’s Plumbing will be happy to assist you in your maintenance and any other plumbing needs.

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Water Efficient Delta Showerheads : The H2O Kinetic Experience

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The H2O kinetic line of Water Efficient Delta Showerheads changes the shower experience as a whole. The Raleigh professional plumbers at Poole’s Plumbing will help you to experience this pure indulgence in your showering experience. Yet, they can also help you be conservative by installing these showerheads.

Staying ‘Ahead of the Curve’ with H20 Kinetic

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The Water Efficient Delta Showerheads in the H2O kinetic line is available a variety of slick looks

Known for “staying ahead of the curve,” the Delta H2Okinetic line offers and experience in the shower like no other. Introducing these Water Efficient Delta models shows innovation in these type of products, not before seen. All Water Efficient Delta Showerheads in the line have an internal system. This controls the movement, speed, and size of the droplets spraying out of the H2O Kinetic heads. Thus, the Water Efficient Delta Showerheads create the illusion that more water is coming from the head when in reality it is not.

Controls at Fingertips of the Water Efficient Delta Showerheads

The internal system in all of the Water Efficient Delta Showerheads gives you the control of the following.

  • Shower Head Movement
  • Speed and power of water spray
  • The droplet size of water spraying out

Deltafaucet.com describes the technology used and the operation of these Water Efficient Delta Showerheads. “H2Okinetic Technology is Delta Faucet’s proprietary method of utilizing the science of fluidics to deliver water in motion,” it read. “It works by controlling the movement and droplet size of water, creating the feeling of high-pressure shower experience.”

Design and Control your Flow with “Science of Fluidics”

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The different sizes and shapes of the droplets give the illusion of more water. In reality, it is less water coming out from the H2O kinetic line

Setting the showerheads in the H2Okinetic line apart from a standard shower head is the “science of fluidics.” This allows Delta models to design and control the feeling of the water. This is in contrast to more convention model showerheads delivering a stream of water through the spray holes in the faceplate. The H2Okinetic process is described by Delta’s website, explaining that, “Water comes in the shower head, and H2Okinetic® Technology directs the water out as an oscillating stream to create a fan of water with larger droplets.”

How is the H2Okinetic line of Water Efficient Delta Showerheads so efficient? The simple answer is Delta’s design. Thus, through the size of the droplets, you feel more water being released. In reality, it flows at the same rate. So, you conserve water, while the revolutionary H2Okinetic design creates velocity and a unique water pattern to blanket your body in a luxurious showering experience never seen before.

To read more detail about the Delta H2Okinetic showerheads visit www.deltafaucet.com or contact the best in Raleigh NC plumbers, Poole’s Plumbing at poolesplumbing.com to get the best in Delta products installed at your home or place of business today.

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From Exotic to Energizing : The Kohler Konnect Bathroom Line

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On the heels of our first article in this series, we move along from the kitchen and top the Kohler Konnect Bathroom line of plumbing products. As explained in our previous article on this new, innovative line of products that can be installed by your most trusted Raleigh professional plumbers at Poole’s Plumbing, the Kohler Konnect Bathroom line utilizes the latest in modern technology for the ultimate in comfort and convenience, which is all attained by simply using the app coinciding with the products.

Much like the kitchen products detailed last article, The Kohler Konnect Bathroom plumbing products is like no other you have seen before, and as stated at us.kohler.com , can help you to turn your bathroom experience into an “experience as unique as you.” The website goes on to promote the products saying, “ Kohler Konnect smart products have the ability to transform your bathroom using light, sound, color, and water…with built-in voice control, it all happens seamlessly.” It concludes, “From Exotic and Energizing and every feeling in between, your bathroom can finally do what no other can.”

An App to Control Everything

Just as we explained in the first installment covering the kitchen products in the line,  almost everything else we deal with in today’s technologically advanced world, the app for the Kohler Konnect Bathroom products allows you control of everything right at your fingertips from your phone or device of preference. All of your personal settings can be set by you to your own personal preference, from shower settings, lighting levels, and all points in between.

PureWarmth Heated Toilet Seat

The PureWarmth heated toilet seat is changing your restroom experience with three temperature settings for ultimate comfort and task lighting as well so you can customize the illumination using this Kohler Konnect Bathroom product.

PerfectFill Technology

Much like the kitchen faucet detailed in our first article, the Kohler Konnect Bathroom line uses PerfectFill technology in this bathtub faucet so you can draw a bath, much like you did above with the shower, exactly to your preferences. Set the temperature and depth that you fill your tub too and all that is left to do is sit back, relax, and soak.

No matter what room in your home you utilize the incredible technology that is at the tip of your fingers or sound of your voice the Kohler Konnect Bathroom line and all other plumbing products can indeed help you to “create an experienced as unique as you. To find out more about this incredible line of Kohler products, visit us.kohler.com or contact the Raleigh plumbing professionals at Poole’s Plumbing. 

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High Efficiency Electric Water Heaters: Are They For You?

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Just as the Poole’s Plumbing name has become the most respected and trusted name in Raleigh NC plumbing, they have also earned the reputation as the “go-to” for installation, servicing and repair of any type of water heater. Whether tankless or your conventional model, the experts at Poole’s have a “best price guarantee” on all of their water heater services, striving to save you more while providing the most efficiency possible.

Many folks have tried in the more “modern age” of water heater technology to steer clear from the pricier and less efficient electric models that have historically been known to make one’s electric meter readings skyrocket. The term High Efficiency Electric Water Heaters may almost seem an oxymoron to some, however for those who aren’t aware, several years ago, there was a hybrid heat pump water heater introduced that has made the term High Efficiency Electric Waters Heaters no longer a fantasy.

Given the long standing tradition of your electric bill going through the roof due to having an electric unit, the first thing one may ask is, “How exactly do these High Efficiency Electric Water Heaters work?” At an average operating price of only about 60 cents per day, the once unthinkable High Efficiency Electric Water Heaters are at least worth consideration.

In actuality, most major water heater manufacturers do now make some type of High Efficiency Electric Water Heaters. How these hybrid heat pump type water heaters work is as follows: they pull hot air in, intensifying the heat and trnsfering to the water. In a nutshell, the heat pump does the work and helps heat the water before the electrical element even has to do any of the work. In many of the newer model High Efficiency Water Heaters, there is also smart controls that allow for you to create a schedule or the unit will actually do this on their own based upon the patterns of your usage.

While the initial cost of these High Efficiency Electric Water heaters can be a bit higher than other units, over a longer period of time, they can save you do to said efficiency. Whether this is the water heater option you wish to explore or whether you would like to look at the popular tankless models, Poole’s Plumbing is the number one water heater specialists

It’s Always “Cool” to Thaw and Avoiding Frozen Pipes

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The second installment of our “winter plumbing tutorial,” will focus on your role in dealing with or avoiding all together the issue of frozen pipes. We all know that as the fall months of October and November turn over into the frosty winter months of December and January here in North Carolina,  there is still a chance of winter plumbing hazards, but thanks to the most trusted name in Raleigh professional plumbers, Poole’s Plumbing, you can follow the easy steps belows listed below, to try and steer clear of a costly catastrophe as you Thaw and Avoiding Frozen Pipes.

Case in point that we are not yet completely “out of the water,” when it comes to needing to know the proper steps to take to Thaw and Avoiding Frozen Pipes is the recent colder weather we have seen in the past two weeks that has dipped at night below 40 degrees and even into the lower 30’s. Your pipes can freeze once the temperature does drop to 32 degrees Fahrenheit and those most vulnerable to the possibility of freezing would be any located in a basement area, a crawl space, an unconditioned or unfinished attic, those located on an exterior wall, and even pipes located underground.

When looking at it in those terms, pretty much any homeowner would have some type of piping in one of those location, thus, the Raleigh plumbing experts at Poole’s Plumbing can assist you with a few key pointers to Thaw and Avoiding Frozen Pipes at each location you may have them. If you happen to turn on a faucet and no water pours out, it could be due to a blockage caused by ice and in each given location, these following “do-it-yourself” tips could prove priceless in avoiding disaster.

Exposed Pipes

  • Remember to open up the faucet to relieve pressure
  • When suspecting a possible frozen pipe, always shut off the main water supply in case it has burst
  • Usage of a hair dryer, electric heating pad, or space heater can help in thawing, but NEVER use an open flame to try and thaw an exposed pipe

Pipes Behind a Wall

  • The easiest and safest method with these pipes is to turn your thermostat up and wait for them to thaw.
  • In situations that need to be addressed immediately, carefully cut a whole in the wall and utilize any of the above methods listed for thawing an exposed pipe

Avoiding Frozen Pipes in the Future

  • Before the winter months arrive, be sure that all garden hoses are disconnected from any spigots
  • Keep a faucet that may be connected to a line that would be in danger of freezing open to allow just a small trickle of cold water to run over night
  • Keep cabinets that it below your sinks open to allow the warm air from your home to circulate around them
  • Insulate any exposed, external wall pipes
  • Never leave your thermostat below 55 degrees in any situation, even if going out of town or on vacation for an extended period of time.

By following these easy to do, at home tips from the pros at Poole’s Plumbing, you can not only Thaw and Avoiding Frozen Pipes, but you also can avoid serious water and financial damage with very little preparation or effort.

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Save Money with Simple Water Conservation in the Bathroom

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Everyone would like to save on costly water and utility bills each month, and through several easy and simple checks and steps that can be done and followed for Water Conservation in the Bathroom, the professional Raleigh plumbers at Poole’s Plumbing can help you get on the path to saving.

The first area to touch upon to help with Water Conservation in the Bathroom is your shower and bathtub. To begin here, a simple check of your showerhead would be in order. Aiming the head at a one-gallon bucket and timing to see how long it takes to fill can tell you when it may be time for a replacement. If the bucket is filled in less that 20 seconds you will want to look at replacing it with a more efficient, low-flow showerhead. Not only are the low flow models great for Water Conservation in the Bathroom, they are inexpensive and easy to install, they can cut your usage by more than 500 gallons of water per week. This combined with keeping a close eye on the time you and other family members actually spend taking a shower and limiting it to 5 minutes can save on average another 1,000 gallons of water per month.

In the bathtub there are also some very easily monitored step that can help you with Water Conservation in the Bathroom. For starters, using a plug before turning the water on as you adjust the temperature will help to avoid wasting water, as will having your very young children take a bath together rather than having to fill the tub and go through the entire process multiple times.

The toilet is an obvious spot in the bathroom where by just making sure all pieces and parts are operating correctly can get you on your desired path to Water Conservation in the Bathroom. The tank and flapper are both spots on the toilet that you want to check regularly to be sure they are functioning properly. The “food coloring” test is an easy way to be certain the tank isn’t leaking, as by putting a few drops in, you can tell it is leaking if the color seeps into the bowl. If there is a leak, it is an easy fix for the pros at Poole’s Plumbing and can conserve over 600 gallons per month. As for the flapper, checking on a consistent basis to sure it isn’t sticking will help with your Water Conservation in the Bathroom efforts. Also, if you hear a toilet flushing itself or constantly running, this also is more than likely an easily fixed leak and if not addressed could lead to wasting more than 500 gallons of water weekly. One last tip that may seem obvious, but can really help conserve is to put your tissues into the trash as opposed to flushing them down, as this also can add up with each wasted flush.

Lastly, monitoring your water usage at the sink can be another simple avenue to help with Water Conservation in the Bathroom. Again, these are common sense ways to save, as by just turning the faucet off while you brush your teeth, the average family of four would conserve about 200 gallons per week. Doing the same while shaving would save around 100 gallons a week as well. Much like recommended above with the toilets, when hearing a consistent drip from the faucet, having to problem rectified in a timely manner can also lead to big savings both with water and in your wallet.

Water Conservation in the Bathroom can be easily achieved and lead to you not wasting water or money unnecessarily. The plumbing experts at Poole’s Plumbing recommend these tips to you in beginning your conservation efforts and in Part Two of our water conservation articles will remind you of more simple ways to conserve water and money throughout the rest of the house.

Why it is Important to Keep Your Drains Clean and Clear

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Maintaining a clean sink or bathtub drain is important for many reasons and can be done with minimal effort to help avoid running into costly and possibly dangerous plumbing issues. One obvious reason to clean your drains on a consistent basis is to avoid unpleasant odors. A more serious problem that could result from a neglected drain is the risk of pesky drain gnats. Also, failure to keep your drains clean will lead to buildup that eventually will cause water in your sink or tub to empty at a much slower rate. If you’ve tried your own maintenance and at home remedies and the problem with your drain persist, it may be time to call the most trusted name in Raleigh professional plumbing, Poole’s Plumbing to come and be sure the issue escalates no further.

As mentioned in the preceding paragraph, to Keeping Your Drains Clean is a simple process that can be done at home as long as you are willing to take a few minutes every few days to do so. The simplest way of avoiding unwanted buildup is to run scalding hot water through your tub and sink drains every couple days to make sure that there is no clogging and to keep gunk from building up. There are also many products available for purchase at most stores, that can keep your drains smelling clean and fresh. If you do notice buildup starting or clogging in your pipes it is best to immediately address the issue as early as possible, as neglecting these things could prove an expensive and messy mistake.

You must realize that to Keep Your Drains Clean that are clogged is not necessarily an immediate disaster, as there are many tried and true remedies that can be made to clear them, right in your home. Most of these solutions are made from items that you already have on hand. One of these tried and true methods is to pour one tablespoon of baking soda into the tub or sink drain. Immediately dump ¼ cup of either lemon juice or vinegar down the same drain and let it sit for 30 minutes. Finally, run hot water through the drain. Repeating this on a weekly basis will help clear buildup and prevent the clog from recurring. Additionally, this will help eliminate unwanted, foul odors. Another at home method is to pour a strong salt water mixture through your drains. This is a proven way to keep grease from buildup and to reduce bad odors.

If you have tried the at home remedies and found them not working, there are many popular and potent chemical solutions that can be purchased at nearly any store or supermarket. If these chemicals do not work, it is best to call a professional plumber, who will be able to remove any blockage and have your drains flowing freely in short order.

There are many different websites that can offer up tips on keeping your drains clean through these and a variety of other methods in an eco-friendly manner. For further information on this topic, check cleaning or maintaining drains in the home improvement sections of any of the following sites, www.doityourself.com, www.popularmechanics.com, or www.care2.com.

As stated in our first paragraph of this article, there are many reasons why a clogged or dirty drain is something not to be ignored. If this a persistent problem, be sure to contact the most trusted name in Raleigh professional plumbing, Poole’s Plumbing.

Don’t Take Plumbing for Granted : 4 Areas of the Home to Avoid Plumbing Concerns

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While we all know that plumbing runs throughout every room of your home, sometimes it is easy to easy to take for granted that where there is plumbing, the potential for plumbing problems arises. The four main areas of the house that often encounter plumbing issues include the four area in all homes that are detailed in the sections below with helpful way to Avoid Plumbing Concerns  A licensed plumber like the most trusted name in Raleigh plumbing, Poole’s Plumbing provides professional service that can extend the life of your home’s plumbing system when problems arise.

Kitchen

As one of the most used areas of the home, the kitchen plumbing sees a great deal of wear and tear every single day and thus is a spot you want to be sure to keep an eye on and Avoid Plumbing Concerns. This includes everything from leaky faucets to busted pipes. Appliances, such as dishwashers and ice-makers, can pose all kinds of threats that may not be noticed until water damage has already occurred.

Keeping up with regular maintenance and repairs is critical to preventing such disasters. Always have a licensed plumber do renovation, remodel and repair work to ensure that the job is done right the first time.

Bathroom

As another commonly used room that is full of pipes and fixtures, and when folks do not Avoid Plumbing Concerns plumbers often get called upon to service this area of the home. Clogged drains and toilets are among the more minor repairs. However, small problems can grow into larger ones posing a new set of problems, such as mold and mildew.

Hot Water Heaters

This metal tank cycles through a large amount of water each day and is rather prone to leaks due to corrosion over time. Six to eight years is the general lifespan before the unit begins to deteriorate or experience electrical problems. Even things as simple as the heating element or thermostat can wear out rather quickly.

If extensive repairs are needed, consider installing a tankless or solar water heater as a replacement.

Septic Systems

This crucial but often overlooked component is responsible for carting waste products away from your home. It is suggested for regular maintenance to be done on the septic system and in many cases, if needed you can call the Raleigh plumbers at Poole’s to inspect the system as needed. Repairs and remodeling projects serve as a perfect opportunity for your plumber to assess the overall function of your septic system.