Poole's Plumbing has saved me more than one. Most recently, while dealing with a death in my family, I had a leak with my hot water heater. Makayla worked with me to figure out a solution and plan. Joseph came out one day to drain the water heater and cap it off. Another gentlemen came to get information to provide an estimate. The estimate was far more than reasonable and fair. Makayla arranged for the install and then on that day, Joseph came out and did the install. An electrician had to come as well to ensure all was in order. All of the individuals above went above and beyond and were nice, polite and kind, but most of all, they were gracious and understanding. I will continue to use Poole's Plumbing and recommend them to everyone I know. They truly care about the customer and about providing a fair and reasonable price.

Claudia Barrett

3 days ago

This is my second experience with Poole's. I've been fully satisfied with the work done in both cases. They did a great job with replacing my kitchen sink and increasing my water pressure (well). Will def use them again for my plumbing needs

Stephen Ross

10 days ago

Very knowledgeable and trustworthy individuals working for Poole's Plumbing. They identified issues with our toilet and fixed them without overcharging or any sort of issues thereafter. Will look here for future projects!

Olivier Cayron

a month ago

I thank myself every day that I went with Poole's Plumbing for my water heater change. From the estimate to the installation, everything went very smoothly. The price was by far the best I got and the service was perfect. I highly recommend using them and I will definitely give them a call next time I need a plumber.

Mia Payne

a month ago

Prompt and didn't try to upsell anything. Nice people all around.

Kim Himmelmann

a month ago

Prompt and didn't try to upsell anything. Nice people all around.

Matt Barker

a month ago

Poole’s Plumbing as brought back the art of Customer Service to the former glory of what it used to be. This is the first time I have used this company, but it certainly will not be the last. The Technicians were kind and knowledgeable and the workmanship was impeccably neat. The office management was also kind and professional and set the tone for how this whole series of events panned out. Promptness and attention to detail while carrying a smile seems to be the normal mode of operation for this company and its’ associates. I would highly recommend them to anyone who wants excellent work, and the kind of customer service that used to be a daily occurrence from ALL reputable companies. Poole’s has set the standard pretty high.

Response from the owner:Thank you, Matt, for your kind words and for taking the time to share your experience! We are thrilled to hear that our team delivered the level of service and craftsmanship you deserve. Providing top-notch customer service and high-quality workmanship is at the heart of what we do, and it’s incredibly rewarding to know that it made a difference for you. Your recommendation means the world to us, and we look forward to serving you again in the future. Thanks for choosing Poole’s Plumbing!

Marion Peele

a month ago

I have used Poole's for all my plumbing needs since 2000. Never had anything but fantastic service and caring employees. Would highly recommend 100% .

Response from the owner:Marion, thank you for your loyalty since 2000! We're grateful for your trust and kind words. Providing top-notch service is our priority, and we appreciate your recommendation. Looking forward to serving you for years to come!

James Glisson

3 months ago

I have been a Poole's Plumbing customer for about 10 years. Their service has always been excellent from the scheduling of your appointment with their pleasant customer service reps to the quality of the plumber who arrives at your door to take care of all of your repairs or replacements.They are quick to return to handle any adjustments that may be necessary after the repair has been completed(which is very rare) and honor all of their warranties- no hassles . They want you to be completely satisfied with the work completed. Give them a try!

Response from the owner:James, we truly appreciate your 10 years of loyalty and your thoughtful review! It’s our goal to provide hassle-free, top-quality service every time, and knowing we’ve met that mark means the world to us. Thank you for your trust and for encouraging others to give us a try—we’re always here when you need us!

Frank Brooks

4 months ago

Perfect experience in all ways... responsive, competent, complete, and reasonably priced.

Response from the owner:Frank, we really appreciate your kind words! It’s great to hear that you had a perfect experience with our team. We always aim to provide quality service at a fair price, and we’re glad we could deliver. Thanks for choosing Poole’s Plumbing—we’re here whenever you need us!

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Poole's Plumbing

3.9

Based on 11 reviews

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Mluh Mluh

a year ago

most time it is very good to listen to your instinct, after i failed several times trying to trade on my own many told me it is never profitable but i didn't listen and i went for further research and behold i was referred to Mrs Alicia Malone who help me to trade and manage my account and believe me i have made a lot from this. i appreciate her so much and i will also use this medium to encourage those who are giving up to give her a try and you will see how great she works.. contact her on
Email; aliciamalone770@gmail.com
WhatsApp:+1 (920) 265-5873

Celia DeBiase

2 years ago

I had a problem with my Rinnai hot water heater. Poole’s came out the same day I called them, diagnosed the problems, fixed everything, and charged me a fair price for the work. Wonderful, honest people.

Jan Jackson Yates

5 years ago

Highly recommend! They got me on the schedule quick and were earlier than expected on the day of my appointment. The gentlemen were polite and respectful of staying socially distant. It did not take them very long to replace and fix the outdoor water faucets. They explained what they needed to do and it did not cost near as much as I was expecting! Very pleased with my service!

Chris Kilpatrick

5 years ago

Sorry if this posts twice. Poole's was recommended to me last night to replace a hot water heater. I called @ 7:10 this morning and spoke with Carrie. She was able to give me a quote on the phone after I sent pictures to her. The installers were here @ 11:20 to work. Blake and Cory were super nice and helpful- they answered my MANY questions!! The price was way better than the first company I contacted and the job was finished in half the time I was quoted from the other company. So glad to find a reliable plumbing company!

Grier Allison

7 years ago

Had these folks install a new hot water heater in my home. Has been a fantastic experience. The sales guys and install team were both very through. Great craftsmanship, and worked within the time frame I was given. They even went out of their way to reschedule inspections so the job would be done faster. I got a fair price versus similar outfits, and PSNC. PSNC was actually the cheapest, but salesmen never sent me a quote. Plus, let’s face it, utility company will do half a** work.