Prompt and didn't try to upsell anything. Nice people all around.

Poole’s Plumbing as brought back the art of Customer Service to the former glory of what it used to be. This is the first time I have used this company, but it certainly will not be the last. The Technicians were kind and knowledgeable and the workmanship was impeccably neat. The office management was also kind and professional and set the tone for how this whole series of events panned out. Promptness and attention to detail while carrying a smile seems to be the normal mode of operation for this company and its’ associates. I would highly recommend them to anyone who wants excellent work, and the kind of customer service that used to be a daily occurrence from ALL reputable companies. Poole’s has set the standard pretty high.

I have used Poole's for all my plumbing needs since 2000. Never had anything but fantastic service and caring employees. Would highly recommend 100% .

I have been a Poole's Plumbing customer for about 10 years. Their service has always been excellent from the scheduling of your appointment with their pleasant customer service reps to the quality of the plumber who arrives at your door to take care of all of your repairs or replacements.They are quick to return to handle any adjustments that may be necessary after the repair has been completed(which is very rare) and honor all of their warranties- no hassles . They want you to be completely satisfied with the work completed. Give them a try!

Perfect experience in all ways... responsive, competent, complete, and reasonably priced.

I've used Poole's Plumbing twice recently, once to fix our water heater that had stopped working and another time to install trim in our shower. Each time they have been responsive, professional, courteous, and timely. I will use them again for any other plumbing needs we have and will recommend them to others.

Highly recd. They showed up on time, were polite , clean and fixed the problem ASAP for a fair quoted price. Toilet was fixed in a jiffy.
Tried other plumbers in past and we never had a good experience. Pooles was great. Will be repeat customer.

Outstanding work and customer service!! From the moment I called to schedule the young lady that answered was so sweet and helpful. I was put on the schedule for next day and before the service guys came out they called to let me know they were on their way.
Kai and Andrew arrived at our home and were very professional, respectful and kind. They treated our home with respect and made sure they cleaned up after themselves. As they came into the bathroom looked at the issue with the drip and quickly explained and reassured me how it would get fixed. They did the work really well and quickly. Here is a picture of the tubbing they had to replace.
I recommend this company to anyone in need of outstanding service and work done well.

Dylan came out to replace a disposal. Rather than just completing the job, he improved the catch in the piping and made all more efficient...no extra charge. I own a small business and that type of care (about your craft) is becoming harder to find. Well done, Poole's....we will go to you first for plumbing needs

I had an excellent experience with Mr. Dylan Quick from Poole’s plumbing. He was sent through Toll brothers as part of a warranty request to fix the hose bib outside our home. His warm, friendly attitude made the whole process smooth and stress-free. He fixed the hose bib quickly and efficiently, showing great expertise. What impressed me the most was his professionalism combined with a personal touch. I highly recommend him for anyone in need of fast, reliable plumbing services!

most time it is very good to listen to your instinct, after i failed several times trying to trade on my own many told me it is never profitable but i didn't listen and i went for further research and behold i was referred to Mrs Alicia Malone who help me to trade and manage my account and believe me i have made a lot from this. i appreciate her so much and i will also use this medium to encourage those who are giving up to give her a try and you will see how great she works.. contact her on
Email; aliciamalone770@gmail.com
WhatsApp:+1 (920) 265-5873

I had a problem with my Rinnai hot water heater. Poole’s came out the same day I called them, diagnosed the problems, fixed everything, and charged me a fair price for the work. Wonderful, honest people.

Highly recommend! They got me on the schedule quick and were earlier than expected on the day of my appointment. The gentlemen were polite and respectful of staying socially distant. It did not take them very long to replace and fix the outdoor water faucets. They explained what they needed to do and it did not cost near as much as I was expecting! Very pleased with my service!

Sorry if this posts twice. Poole's was recommended to me last night to replace a hot water heater. I called @ 7:10 this morning and spoke with Carrie. She was able to give me a quote on the phone after I sent pictures to her. The installers were here @ 11:20 to work. Blake and Cory were super nice and helpful- they answered my MANY questions!! The price was way better than the first company I contacted and the job was finished in half the time I was quoted from the other company. So glad to find a reliable plumbing company!

Had these folks install a new hot water heater in my home. Has been a fantastic experience. The sales guys and install team were both very through. Great craftsmanship, and worked within the time frame I was given. They even went out of their way to reschedule inspections so the job would be done faster. I got a fair price versus similar outfits, and PSNC. PSNC was actually the cheapest, but salesmen never sent me a quote. Plus, let’s face it, utility company will do half a** work.